Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

SoC Chip Lead

Company: Renesas Electronics

Location: Other US Location

Posted Jan 22, 2025

Renesas, a leading global semiconductor company, is seeking an experienced leader for high-performance SOCs and MCUs. The role involves end-to-end design execution, leading automotive and consumer SOC design, and driving silicon design teams. The ideal candidate should have a background in Electrical/Electronic Engineering, Computer Engineering, or Computer Science, with at least 10 years of experience in leading NPI functions. They must have advance technology node understanding, tapeout experience, and in-depth knowledge of industry standard tools and methodology. The role requires strong communication skills, problem-solving abilities, and the capacity to coordinate work across cross-functional global teams. Renesas is committed to diversity and inclusion, offering a flexible and inclusive work environment to help employees excel.

Supervisor Quality Assurance

Company: Optimum

Location: Other US Location

Posted Jan 22, 2025

Optimum, a leader in connectivity, is seeking enthusiastic professionals to join their team. The Quality Assurance Supervisor role involves managing a team of Quality Analysts, ensuring service standards are met, and driving improvements in key metrics. The ideal candidate should have at least 5 years of leadership experience in customer service, strong analytical skills, and excellent communication abilities. Optimum values Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise, and is committed to recruiting and promoting qualified individuals from all backgrounds.

Virtualized CSR

Company: Optimum

Location: Other US Location

Posted Jan 22, 2025

The Virtualized Customer Service Representative role involves interacting with customers to provide information and resolve inquiries, concerns, and complaints. The role requires excellent communication skills, data entry abilities, and the capacity to remain calm under pressure. Responsibilities include handling client information, maintaining customer relationships, resolving issues promptly, and ensuring customer satisfaction. The ideal candidate should have a high school diploma or equivalent, some college education preferred, and at least 12 years of customer service or call center experience. They should possess strong problem-solving skills, patience, empathy, and proficiency in using computer systems and CRM tools. The role requires flexibility to work in shifts, including evenings, weekends, and holidays, and excellent English communication skills.

Customer Success Account Manager (ANZ)

Company: Coupa Software

Location: Other US Location

Posted Jan 22, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact. Customer Success Account Managers (CSAMs) ensure contract renewals, identify cross-sell opportunities, and drive revenue growth. They manage relationships, develop customer success roadmaps, and align value messaging towards chief economic buyers. Coupa celebrates diversity and is an equal opportunity employer.

Sales Performance Analyst

Company: Cint

Location: Other US Location

Posted Jan 22, 2025

Cint, a pioneer in research technology, seeks a Sales Performance Analyst to provide in-depth analysis and reporting on sales performance. The role involves developing performance metrics, delivering actionable insights, and driving revenue growth. Key responsibilities include sales performance reporting, data analysis, sales forecasting, KPI tracking, CRM data management, cross-functional collaboration, ad-hoc analysis, and process improvement. The ideal candidate should have at least 2 years of experience in sales performance analysis, strong analytical skills, familiarity with CRM systems, and excellent communication skills.

Junior Accounts Receivable Analyst

Company: Miratech

Location: Other US Location

Posted Jan 22, 2025

Miratech, a global IT services and consulting company, is seeking a Junior Accounts Receivable Analyst. The role involves managing daily customer invoicing and collections, optimizing cash collections, and driving efficient financial processes. The ideal candidate should have 13 years of finance experience, proficiency with ERP systems, and excellent communication skills. Miratech offers a culture of Relentless Performance, competitive pay and benefits, work from anywhere flexibility, professional development opportunities, global impact projects, and a welcoming multicultural environment.

[GS team] Senior Game Designer (Contractor)

Company: Amanotes

Location: Other US Location

Posted Jan 22, 2025

Amanotes, a leading interactive music company, is seeking an experienced Game Designer Contractor to focus on designing economy and monetization systems for hybridcasual mobile music games. The ideal candidate will be a collaborative problem solver with a strong analytical mindset and excellent communication skills. The role involves designing high-quality systems, mentoring team members, and working closely with cross-functional teams. The expected outcomes include a balanced in-game economy, effective monetization systems, clear game design documents, and well-structured UX flows. The candidate should have demonstrated experience in designing game economies and monetization systems for mobile hybridcasual games, a deep understanding of player behavior, and proficiency in balancing creativity and practical implementation.

Receptionist

Company: Tri Pac, Inc

Location: Other US Location

Posted Jan 22, 2025

TriPac Inc, a contract development and manufacturing company specializing in liquid and aerosol filling for personal care and pharmaceutical markets, is seeking a professional and friendly receptionist. The role involves managing customer communications, maintaining confidentiality, greeting guests, answering and transferring calls, organizing the front desk, scheduling meetings, providing administrative support, and handling multiple tasks in a fast-paced environment. The ideal candidate should have excellent attention to detail, strong communication skills, and experience supporting executive-level staff. High school diploma or GED required, with proficiency in Microsoft Office Suite. The company does not accept unsolicited CVs or applications from agencies.

Application Support Analyst

Company: KUBRA

Location: Other US Location

Posted Jan 22, 2025

KUBRA is hiring for a hybrid Application Support Analyst role in Mississauga, ON. The role involves providing daily support for product applications and backend processes, responding to inquiries, monitoring and resolving system errors, and working with external vendors. The ideal candidate should be a good communicator, self-motivated, and have experience with Visual Basic development. Required skills include at least 13 years of development experience, a degree in Computer Information Systems, and knowledge of relational database technology and Internet technologies. KUBRA offers a competitive benefits package and a dynamic work environment.

Client Solutions and Test Operations Responsible

Company: Applus+ IDIADA North America

Location: Other US Location

Posted Jan 22, 2025

Applus+ IDIADA, a global leader in automotive engineering, offers a dynamic career opportunity with a diverse and inclusive work environment. The company is committed to sustainability and values innovation and expertise. The role involves managing real-time big data tests remotely, studying client test requirements, and coordinating test setups. The ideal candidate should have knowledge in data acquisition systems, big data, team management, and communication skills. Fluency in English and German is required, with Norwegian and Finnish being an asset.

[Denmark] Key Account Manager, Sales

Company: Santen

Location: Other US Location

Posted Jan 22, 2025

Santen, a company dedicated to eye health since 1890, aims to contribute to 'Happiness with Vision' by providing valuable products and services. The company is committed to global research, development, manufacturing, and sales of eye care pharmaceuticals, supporting the eye health of approximately 50 million people worldwide. The job description involves establishing and enhancing customer relations, driving sales growth, and ensuring promotional compliance. The role requires a bachelor's degree in medical or commercial education, at least 2 years of pharmaceutical sales experience, fluency in English and Danish, and strong interpersonal and communication skills.

Director, Customer Success Manager

Company: Odaseva

Location: Other US Location

Posted Jan 22, 2025

Odaseva is a trusted platform for Salesforce enterprises to secure their data, with a focus on data governance and security. The company offers an integrated suite of security products featuring Zero Trust architecture and real-time processing. As a Customer Success Manager, you will ensure customer success, drive product adoption, and maintain strong relationships with top global customers. The role requires extensive Salesforce experience, technical knowledge, and excellent communication skills. Odaseva values trust, customer centricity, engagement, excellence, continuous innovation, and teamwork, offering an inclusive and collaborative work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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