Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

VP Sales, APAC

Company: Zone & Co

Location: Other US Location

Posted Jan 07, 2025

Zone & Co is a leading provider of cloud-native software solutions on the Oracle NetSuite platform, serving finance and accounting professionals with innovative apps. The VP Sales APAC role is crucial for driving sales initiatives, leading a high-performance remote team, and achieving an ARR target of $10 million. The ideal candidate should have extensive experience in SaaS or fintech sales leadership, a proven track record of success, strategic vision, exceptional people skills, tech-savviness, a data-driven mindset, and excellent communication and negotiation skills.

Account Manager ANZ

Company: OpenX Technologies

Location: Other US Location

Posted Jan 07, 2025

OpenX is a digital media company that aims to maximize the economic potential of digital advertising for publishers and advertisers. They are seeking a Buyer Development Account Manager with extensive experience in digital advertising operations, publisher monetization, and yield management. The role involves building and managing premium deals, analyzing performance, and maintaining strong relationships with clients. OpenX values teamwork, customer-centricity, ownership, transparency, and continuous learning.

Senior Full Stack Engineer, Messaging

Company: CreatorIQ

Location: Other US Location

Posted Jan 07, 2025

CreatorIQ, a leading influencer marketing platform, is seeking a Senior Full Stack Engineer to join their team. The ideal candidate should have extensive experience in full stack development, with a strong focus on frontend technologies. They will be responsible for leading the development and maintenance of frontend components, designing and deploying full stack solutions, and collaborating with backend developers. The role offers the opportunity to work on cutting-edge technology in the influencer marketing space, with a flexible work model that combines in-person and remote work. CreatorIQ is committed to fostering an inclusive work environment and offers a comprehensive benefits package.

Tech Lead, Messaging

Company: CreatorIQ

Location: Other US Location

Posted Jan 07, 2025

CreatorIQ, a leading influencer marketing platform, is seeking a Tech Lead to develop scalable messaging solutions. The ideal candidate should have extensive experience in software development, messaging applications, and technical leadership. The role involves guiding technical direction, managing a team, and driving cross-functional initiatives. Benefits include global impact, collaborative work environment, learning platform, and wellness benefits.

Team Lead, Migration Team

Company: Lone Wolf Technologies

Location: Other US Location

Posted Jan 07, 2025

The Team Lead for the Migration Team is responsible for overseeing a group of specialists in facilitating seamless transitions for clients migrating from legacy software to a new SaaS platform. This role requires strong leadership, a focus on customer satisfaction, and a deep understanding of migration processes. Essential responsibilities include leading and mentoring a team of Migration Specialists, monitoring team performance, engaging in constructive feedback, collaborating with cross-functional teams, conducting training sessions, overseeing project planning, acting as a liaison between the migration team and senior leadership, championing a customer-centric approach, managing customer escalations, and staying abreast of industry trends.

Technical Support Specialist, Product Technical Support

Company: Antech Diagnostics

Location: Other US Location

Posted Jan 07, 2025

Antech, a family-owned company focused on veterinary care, is seeking a Specialty Products Technical Support Agent. The role involves providing medical and technical support to clinics, troubleshooting technical issues, and resolving customer complaints. The ideal candidate should have at least 3 years of clinical veterinary practice experience, customer care and support experience, and a current Veterinary Technology license in Colorado. The position offers a target pay of $2500-$2800 an hour and a comprehensive benefits package. Antech is committed to creating a better world for pets and is driven by a passion for innovation to deliver better animal health outcomes.

Technical Customer Support (English + [Other Language] UTC-4 to UTC-7)

Company: Crisp

Location: Other (don’t specify)

Posted Jan 07, 2025

Crisp is seeking a Technical Customer Support Specialist for a fully remote position. The role involves assisting customers via chat and email, troubleshooting issues, and ensuring a smooth customer experience. Fluency in English and another language is required, along with strong communication skills and technical knowledge. The company values team spirit, empathy, and a collaborative mindset. Familiarity with customer support software is a plus. The compensation range is around $30k per year. The position is under a full-time freelance service contract, requiring an independent contractor status and the ability to issue invoices.

Desk Side & Technology Support Analyst II

Company: AtkinsRéalis

Location: Other US Location

Posted Jan 07, 2025

AtkinsRéalis is a world-class engineering services and nuclear organization that connects people, data, and technology to transform infrastructure and energy systems. They offer a collaborative environment with flexible and remote working policies, valuing work-life balance. The Desk Side and Technology Support Analyst II role involves managing 2nd line incidents and requests, troubleshooting application and telephony issues, and supporting new office setups. The ideal candidate should have 5+ years of IT Service Management experience, strong technical understanding, and excellent customer service skills. AtkinsRéalis provides varied, interesting work, a hybrid working environment, and opportunities for training and career progression.

Senior Financial Analyst

Company: Ascent Global Logistics

Location: Other US Location

Posted Jan 07, 2025

Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited time-critical logistics solutions. The company offers a wide range of services including air charter, ground expedited solutions, truckload, less-than-truckload, global forwarding brokerage, and managed transportation services. Ascent's proprietary digital PEAK freight marketplace connects customers to its extensive carrier network, internal ground fleet, and airline, providing robust carrier capacity and transparent pricing. The company's culture is driven by a commitment to excellence, going above and beyond for customers, and treating everyone with dignity and respect. The Senior Financial Analyst position supports the International Freight Forwarding and Brokerage & Managed Transportation business lines, as well as corporate functional departments. Key responsibilities include supporting Ascent's Global Annual Financial Planning & Continuous Financial Forecasting Program, Monthly Financial Review Program, and maintaining and expanding the FP&A Technology Platform. The ideal candidate should have a Bachelor's degree in Finance, Accounting, or Economics, 3+ years of work experience in financial planning and analysis, preferably in the logistics industry, and proficiency in Microsoft Office applications, Great Plains, PowerBI, Power Query, Snowflake, and Alteryx.

Senior Front End Engineer

Company: Deputy

Location: Other US Location

Posted Jan 07, 2025

Deputy is a global SaaS workforce management company, headquartered in Sydney, San Francisco, and London. They aim to empower 80% of the global workforce by providing a platform that helps businesses build thriving workplaces, ensures legal compliance, and boosts profits. The company is seeking a Senior Software Engineer Front End to drive quality outcomes, collaborate with peers, and lead key projects. The role requires 5+ years of experience, strategic problem-solving skills, excellent communication, and mentoring abilities. Deputy offers employee perks such as ownership in the company, flexible remote work, and mental health support.

Carrier Service Representative 1

Company: VORTO

Location: Other US Location

Posted Jan 07, 2025

Vorto, a logistics technology company based in Odessa, TX, is seeking an Entrylevel Carrier Success Representative I. The role involves cultivating and enhancing partnerships with trucking companies, assisting in carrier recruitment and advancement, and serving as the first point of contact for visitors. The representative will also maintain oversight on drivers, facilitate comprehensive onboarding, and provide targeted education and support. The position requires proficiency in spreadsheets, bilingualism in English and Spanish, and a customer service mindset. Vorto offers a competitive benefits package, including health insurance, retirement plans, and tuition assistance.

Travel Analyst - ICE Transport

Company: MVM, Inc.

Location: Other US Location

Posted Jan 06, 2025

MVM Inc. is seeking a Travel Analyst for a mission-critical position in McAllen, TX. The role involves coordinating travel and lodging arrangements for unaccompanied children and escorts, ensuring efficient and cost-effective transport. The ideal candidate should have at least two years of relevant experience, strong communication and computer skills, and the ability to work in a team environment. The position requires a flexible schedule to support a 24/7 operation.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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