Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Lead - Motion Graphic Designer/Animator

Company: Freshworks

Location: Other US Location

Posted Jan 31, 2025

Freshworks, a global company headquartered in San Mateo, California, is seeking a Motion Graphic Designer/Animator with 6+ years of experience. The role involves creating engaging learning experiences through high-quality visuals, animations, and videos. Freshworks, known for its affordable, quick-to-implement software suite, values diversity and equal opportunity, aiming to create a global workplace where everyone can find their true potential.

Senior Software Engineer Nodejs & AWS

Company: 3Pillar Global

Location: Other US Location

Posted Jan 31, 2025

3PILLAR GLOBAL is a product development partner specializing in building digital products for industry leaders in various sectors. Their key differentiator is their Product Mindset, which focuses on building for outcomes and aligning with client goals. The company values effective communication, high-quality code, and agile software development. They seek experienced professionals with expertise in JavaScript, Node.js, RESTful APIs, databases, AWS, Agile methodologies, and object-oriented programming principles.

Customer Solutions Engineer

Company: Cloudflare

Location: Other US Location

Posted Jan 31, 2025

The job description is for a Customer Solutions Engineer (CSE) role in London, UK. The CSE will be a trusted technical advisor, helping enterprise customers understand and utilize the Cloudflare platform. The role involves delivering onboarding, ensuring customer success, and collaborating with various teams. The ideal candidate should have deep internet knowledge, scripting skills, and a passion for troubleshooting. The role requires 20-50% travel and understanding of regulatory requirements.

Email Support Specialist

Company: Wix

Location: Other US Location

Posted Jan 31, 2025

Wix, a global company with over 5500 employees, is seeking an experienced IT professional for an email specialist role. The role involves creating best practices for email sending, monitoring deliverability metrics, and providing insights for improvements. The ideal candidate should have 2+ years of experience in IT, excellent communication skills, and a self-driven approach. Wix offers a competitive salary, comprehensive benefits, and opportunities for professional development.

Sr Analyst Customer Ops

Company: Motorola Solutions

Location: Other US Location

Posted Jan 31, 2025

Motorola Solutions is seeking a DevOps engineer to design, build, and operate highly available hosting infrastructure on public and private clouds. The role involves creating and maintaining automation workflows, configuring production releases, and working closely with product developers. The company values a people-first and community-focused culture, empowering employees to be their authentic selves and deliver on the promise of a safer world.

Product Specialist

Company: Freshworks

Location: Other US Location

Posted Jan 31, 2025

Freshworks is a global company based in San Mateo, California, offering affordable, quick-to-implement software for customer experience, CRM, CX, and employee experience. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, Freshchat, and Neo. They are recognized by global press and have won TrustRadius and G2 awards. The job description involves resolving customer issues, collaborating with internal teams, and documenting solutions. Requirements include 14 years of customer support experience, strong communication skills, customer-centricity, adaptability, interpersonal skills, and networking knowledge. Freshworks values diversity and equal opportunity.

Solution Engineer

Company: Shakudo

Location: Other US Location

Posted Jan 31, 2025

Shakudo is seeking a Solutions Engineer to lead technical aspects of sales and customer engagement. The ideal candidate should have a strong technical background in AI, excellent communication skills, and experience in solution engineering or technical sales within the data and AI domain. Shakudo offers an opportunity to work on cutting-edge technologies, contribute to a platform reshaping data and AI usage, and be part of a dynamic, diverse team.

Senior Manager, Communications, Europe

Company: Motorola Solutions

Location: Other US Location

Posted Jan 31, 2025

Motorola Solutions is seeking a seasoned communications professional to lead external communications in Europe. The role involves strategic business partnership with sales, product, and marketing organizations, leading product launch and lifecycle campaigns, customer storytelling, managing communications at priority trade shows, creating engaging external communications, cultivating media relationships, developing thought leadership campaigns, and working with various teams to safeguard corporate reputation. The position offers a competitive salary, flexible working options, and comprehensive benefits. The ideal candidate is a strategic thinker, outstanding storyteller, media strategist, influential professional, detailed project manager, self-starter, and has significant experience in international media relations and team management.

Software Developer

Company: Sportradar

Location: Other US Location

Posted Jan 31, 2025

Sportradar, a leading sports technology company, is seeking a Software Developer for their Trondheim office. The company offers a supportive community, emphasis on quality-focused engineering practices, and a diverse and inclusive culture. The role involves using ATDDBDD techniques, AWS Kubernetes, and GitLab CI to build high-performance services on real-time sports data. The ideal candidate is a problem-solver with strong programming skills, preferably in Java 11+, and a test-first mindset. The company offers a collaborative environment, professional development opportunities, and a hybrid work model.

Despatch Coordinator

Company: Motorola Solutions

Location: Other US Location

Posted Jan 31, 2025

Motorola Solutions is seeking a Despatch Coordinator for their Production Assembly Department. The role involves overseeing and coordinating the despatch process, ensuring goods are packaged, scheduled, and delivered accurately and on time. Key responsibilities include despatch planning, order fulfilment, communication, documentation and compliance, inventory coordination, performance monitoring, and problem resolution. The ideal candidate should have strong organisational skills, excellent communication, attention to detail, and proficiency in MS Office Suite and ERP/WMS software. The role requires working in a shop floor-based environment and may involve lifting or handling of packages. Motorola Solutions offers a competitive salary, bonus schemes, holiday entitlement, pension scheme, and various benefits including career development support and health and wellbeing initiatives.

Director of Sales and Marketing

Company: Edify Software Consulting

Location: Other US Location

Posted Jan 31, 2025

Edify is a highly-ranked IT company in Costa Rica and Central America, specializing in education technology. They offer creative and robust solutions for various clients, including corporations, startups, educational institutions, and nonprofit organizations. The company values a balanced work environment and promotes a warm, friendly, and cooperative culture. The Sales and Marketing Director role involves driving business sales growth, increasing market share, and building long-term customer relationships. The ideal candidate should have at least 7 years of experience in sales and marketing within the software, IT, or consulting industries, with a strong background in B2B sales and marketing, particularly in selling complex software solutions or services. Previous experience in the EdTech sector is a plus. The role requires strong leadership, people management, communication, and negotiation skills, as well as proficiency in CRM software and digital marketing tools. Edify offers a comprehensive benefits package, including remote work options, health insurance, educational assistance, and career development support.

Senior Associate Data Migration Engineer

Company: Q2

Location: Other US Location

Posted Jan 31, 2025

Q2 is a global provider of mobile banking platform and technology solutions, serving over 22 million end users across 1300 financial institutions and fintech clients. The company is passionate about its mission to build strong, diverse communities by strengthening their financial institutions. Q2 invests in its employees through ongoing learning opportunities, mentorship programs, and internal mobility. The company is seeking a Senior Associate Data Migration Engineer to join its data migration team, responsible for converting clients' online banking data from legacy systems onto the Q2 platform. The role requires midsized application experience, excellent communication and problem-solving skills, and database knowledge with MS SQL 2005 or 2008. Q2 offers hybrid work opportunities, flexible time off, career development programs, and health and wellness benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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