Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Technical Support Engineer

Company: PTC

Location: Other US Location

Posted Dec 12, 2024

PTC is a global team of nearly 7000 people, leading the way in transforming the physical world by bringing the physical and digital worlds together. They offer software solutions for various industries, with a focus on improving operations, creating better products, and empowering people. The company values personal customer service, communication skills, and collaboration. They have a strong commitment to innovation, problem-solving, and respect for privacy rights.

People & Organization People Partner

Company: Novartis

Location: Other US Location

Posted Dec 12, 2024

This is a temporary maternity cover position in the Budapest, Hungary office. The purpose of the position is to act as a trusted advisor offering in-country policy expertise and knowledge to support and educate leaders, managers, and associates on all PampO topics. The role involves supporting all divisional customer groups in country, enabling the delivery of lifecycle events, and implementing PampO change initiatives at a country level.

Senior Product Manager

Company: Hootsuite

Location: Other US Location

Posted Dec 12, 2024

The job posting is for a Senior Product Manager to lead and create clear and impactful product strategies, processes, and innovation. The role involves working with cross-functional teams to prioritize and build solutions, and reporting to the VP Product Management. The successful candidate will have a postsecondary degree in computer science, business, or engineering, and significant software product management experience. They will need to be customer-focused, have strong communication skills, and be able to work in an agile environment.

Senior Director, Digital Product Management

Company: Scout Motors Inc.

Location: Other US Location

Posted Dec 12, 2024

Scout Motors is seeking a dynamic and visionary Senior Director of Digital Product Management to lead the development and execution of their digital product strategy. The role involves delivering digital-first products that facilitate the company's direct-to-consumer retail experience and shape how customers engage with Scout Motors. The ideal candidate will have a proven track record of managing cross-functional teams and driving alignment across organizational priorities to create measurable business impact.

Associate Software Development Engineer

Company: PTC

Location: Other US Location

Posted Dec 12, 2024

PTC is a global company looking for a self-motivated result-driven fullstack software engineer to help deliver the next generation of their best-in-class PLM solution. The role involves collaborating with stakeholders, delivering high-quality code, and gaining domain knowledge. The company values diversity and inclusivity, and is committed to handling personal information responsibly.

Technical Product Management Lead

Company: PTC

Location: Other US Location

Posted Dec 12, 2024

PTC is a global team of over 7000 employees, leading the way in transforming the world by bringing the physical and digital worlds together. They are seeking a Technical Product Manager to join their dynamic team working on an exciting new product in PTC's ALM portfolio, Codebeamer. The role involves end-to-end product development, working in an Agile environment, and bridging the gap between product management and engineering.

Business Development Manager – Japan

Company: Pulse iD

Location: Other US Location

Posted Dec 12, 2024

Pulse iD is a fintech company with a strong presence in the Asia Pacific region and recent expansion into the Middle East and Africa. They offer next-gen loyalty and engagement solutions using AI-powered hyperpersonalization, gamification, and a card-linked offers platform. The company connects financial institutions, telcos, and merchants to create impactful customer engagement solutions and achieve sustained business growth. They are looking for an experienced Business Development Manager to support their growth efforts in Japan, with a focus on building relationships with cafes, restaurants, retail stores, gyms, and fashion businesses.

QA Manager

Company: Dazn

Location: Other US Location

Posted Dec 12, 2024

The text describes a managerial role at DAZN, a sports streaming platform. The manager will lead a team of QA engineers, develop test strategies, collaborate with stakeholders, monitor testing metrics, identify test scenarios for automation, review technical documentation, and stay updated on industry best practices. The role requires a bachelor's degree in computer science or a related field, 10+ years of experience, and strong understanding of software testing methodologies. DAZN values ambition, innovation, passion, bravery, and support. They are committed to fostering an inclusive environment.

Senior Customer Success Analyst- Brazil

Company: Sinch

Location: Other US Location

Posted Dec 12, 2024

Sinch is the world's number one in mobile engagement, with technology used in every channel and phone worldwide. They offer a variety of exciting challenges and opportunities for customers to interact with people. The role of Senior Customer Success Manager in Brazil involves leading the onboarding process, engaging clients, and driving customer outcomes. The position requires 48+ years of experience as a Customer Success Manager in SAAS companies, advanced English, and proficiency in CRM systems and data analytics tools. Benefits include health insurance, flexible benefits, family leave, wellbeing options, life insurance, and diversity and inclusion.

Defined Benefit Plan Administrator

Company: Navia Benefit Solutions, Inc.

Location: Other US Location

Posted Dec 12, 2024

Navia is a national consumer-directed benefits provider serving over 10,000 employers across all 50 states. The company offers comprehensive health, finance, lifestyle, and compliance solutions to employers and consumers. Founded in 1989, Navia has grown into one of the nations premier benefit providers. They offer a wide range of benefits including FSA, HSA, HRA, Commuter, 401K, Benefit Administration, Education, COBRA, and more. The company values collaboration, innovation, and customer-first solutions. They offer health insurance, dental, and vision benefits, as well as an employee assistance program, paid time off, and education reimbursement.

Team Leader, Marketing Solutions – Japan

Company: Pulse iD

Location: Other US Location

Posted Dec 12, 2024

Pulse iD is a fintech company seeking a dynamic Team Leader to spearhead marketing solutions and sales efforts in Japan. The ideal candidate should have a deep understanding of the Japanese market, exceptional sales acumen, and proven leadership skills. The role involves team leadership, sales management, client relationship management, and market analysis.

Content Operations Account Manager

Company: Dazn

Location: Other US Location

Posted Dec 12, 2024

The text describes a Content Operations Account Manager position at DAZN, a broadcast environment for live and non-live production services. The role involves governing production services tools, managing external suppliers, leading communications with stakeholders, and forecasting and reporting on service usage and suppliers. The company values ambition, innovation, passion, bravery, and support. They are committed to fostering an inclusive environment and have ERGs for ProudDAZN, WomenDAZN, DisabilityDAZN, and ParentZone.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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