Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Customer Service Representative III

Company: ​Strategic Data Systems

Location: Other US Location

Posted Jan 30, 2025

Naval Support Activity MidSouth in Millington, TN is seeking a Customer Service Representative with a Secret clearance. The role involves assisting Navy Sailors and their families, resolving inquiries via various channels, and utilizing essential software applications. The ideal candidate should have customer service experience, CRM knowledge, and strong communication skills. The position offers opportunities for growth and requires flexibility to work nights and weekends.

Solutions Engineer - Spanish

Company: NinjaOne

Location: Other US Location

Posted Jan 30, 2025

The Solutions Engineer role at NinjaOne in Berlin, Germany involves becoming an expert in the NinjaOne platform, consulting partners on product implementation, solving complex technical problems, collaborating with sales and product teams, coaching sales teams, providing external training, promoting the brand, and gathering feedback for product development. The ideal candidate has experience in technical sales, is self-motivated, adaptable, proficient in Spanish, and able to explain complex concepts simply. Additional languages, MSP experience, RMM/Backup software knowledge, and API/scripting skills are pluses. NinjaOne offers flexible working hours, professional growth, benefits, training, competitive compensation, and a diverse work environment.

Customer Success Associate IV-IN

Company: Rackspace Technology

Location: Other US Location

Posted Jan 30, 2025

The job posting is for a Customer Success Associate IV position at Rackspace Technology in Gurgaon. The role involves providing support to Service Delivery Managers, managing inbound customer requests, and ensuring fast and efficient resolution. The ideal candidate should have advanced skills and expertise, a deep understanding of customer needs, and the ability to adapt to dynamic customer needs. Key responsibilities include monitoring ticket requests, responding to customer information requests, and managing support requests. The role requires an advanced understanding of the IT industry, Rackspace product portfolio, and cloud technologies. Essential skills include administrative skills, client customer service, data analysis, and technical troubleshooting. The candidate should be a full-time graduate with 4-6 years of relevant experience.

Back End Software Development Engineer

Company: GoDaddy

Location: Other US Location

Posted Jan 30, 2025

GoDaddy is seeking skilled BackEnd Software Development Engineers to join their growing team. The role involves designing, building, and maintaining the foundational systems and services that power GoDaddy's global platform. The ideal candidate should have proven experience in backend development, proficiency in languages like Java, Python, and Node.js, and experience with cloud platforms like AWS. GoDaddy offers a range of total rewards, including paid time off, retirement savings, and competitive health benefits. The company is committed to diversity, equity, and inclusion, and prioritizes integrating these principles into their core operations.

Senior Specialist, Early Career Programs

Company: Morningstar

Location: Other US Location

Posted Jan 30, 2025

The text describes a job opening for an Operations Specialist in Talent & Culture at Morningstar. The role involves providing excellent service to employees and managers, improving internal customer service processes, leading projects, and fostering a learning culture. The ideal candidate should have a bachelor's degree, extensive experience in Talent & Culture or related fields, strong analytical skills, and excellent communication abilities. Morningstar offers a hybrid work environment with regular in-person collaboration.

Principal Software Engineer

Company: Red Hat

Location: Other US Location

Posted Jan 30, 2025

Red Hat OpenShift Engineering team is seeking a Principal Software Engineer in Bangalore, India. The role involves working in an agile team, contributing to the engineering of Red Hat OpenShift Container Platform, and its supporting components in the core of Kubernetes. The engineer will be a key contributor in implementing customer requirements and ensuring the evolving needs of Red Hat OpenShift's rapidly growing customer base are met. They will work with various engineering teams, product management, and other stakeholders to identify and prioritize features for existing and upcoming releases. The engineer will also work proactively with the open source Kubernetes community and lead the implementation of important improvements from the project in Red Hat's software product.

Data Protection Specialist

Company: Rackspace Technology

Location: Other US Location

Posted Jan 30, 2025

Rackspace Technology is seeking a Data Protection Specialist to establish a governance framework for data information security and implement DLP solutions. The ideal candidate will have experience in classification, handling, and DLP policies. The role involves working with internal stakeholders, vendors, and legal teams to ensure compliance with data protection regulations, conducting audits, and providing training. The company is committed to embracing technology, empowering customers, and delivering end-to-end solutions.

Client Configuration Associate (CC)

Company: Helpware

Location: Other US Location

Posted Jan 30, 2025

Helpware, a global technology company, is expanding its Implementation Team to streamline the customer setup experience. The company is seeking a detail-oriented Client Configuration Associate to ensure smooth and efficient client onboarding. The role involves working collaboratively with clients and teammates, with a focus on optimizing the customer experience. The ideal candidate should have customer service experience, data management skills, strong communication abilities, and a passion for finding ways to optimize productivity.

Expert support technique et comptable

Company: Pennylane

Location: Other US Location

Posted Jan 30, 2025

Pennylane offers a professional environment based on autonomy and trust, where your expertise will directly help entrepreneurs regain control of their finances. The company aims to become the preferred financial management software for European SMEs. With a strong growth rate, Pennylane has positioned itself as an innovative solution provider in accounting and financial management. The company has raised €150 million from renowned investors, grown from 7 founders to 550 employees, and has excellent reviews on Glassdoor. The role is crucial as the support technician ensures the reliability and proper use of the Pennylane platform. The job involves troubleshooting, prioritizing issues, and collaborating with various departments. The ideal candidate has at least 2 fiscal years of accounting experience, curiosity in tech, and proficiency in English.

Data Entry Associate

Company: Bold Business

Location: Other US Location

Posted Jan 30, 2025

The job posting is for a Data Entry Associate position with a healthcare client. The role involves data enrichment tasks, managing inbound/outbound calls, verifying information, and reviewing enrichment tasks. The company offers a flexible remote work environment, supportive culture, training, and professional development. Qualifications include willingness to work on voice/nonvoice processes, excellent communication skills, availability for 40 hours per week, adaptability, and a stable internet connection. The pay rate is $15USD hourly.

Account Executive, APAC

Company: NinjaOne

Location: Other US Location

Posted Jan 30, 2025

The Account Executive role at NinjaOne in Sydney, Australia, involves achieving sales and profitability objectives across the APAC region. The role is strategic, focusing on territory planning, relationship development, sales cycles, pricing, presentations, negotiations, and closing revenue. The ideal candidate should have an Associates or Bachelor's degree, 2+ years of SaaS software sales experience, and a proven track record of meeting and exceeding sales quotas. NinjaOne offers flexible working hours, opportunities for personal growth, renowned training, competitive compensation, and a diverse work environment.

Accounts Receivable Accounting Manager

Company: Helpware

Location: Other US Location

Posted Jan 30, 2025

The job description outlines a role that requires strong skills in accounting, business analysis, and process improvement. The successful candidate will take a hands-on approach, supervising day-to-day functions for AR and Cash Applications, and assisting with many tasks. The role involves compiling and analyzing financial information, preparing account reconciliations, and ensuring compliance with GAAP. The candidate will also oversee the invoice creation process, manage collections, and develop metrics for tracking performance. The role requires a Bachelor's degree in Accounting and at least 5 years of experience. The candidate should have excellent communication skills, be highly organized, and able to work effectively in a global team environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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