Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Workforce Manager

Company: Remitly

Location: Other US Location

Posted Jan 30, 2025

Remitly, a company dedicated to transforming lives with trusted financial services, is seeking a Workforce Manager. The role involves ensuring optimal staffing for global operations, managing people, and coordinating with various teams. The ideal candidate should have a technical background, 5+ years of workforce forecasting experience, and proficiency in Excel. The company offers a hybrid work setup, competitive benefits, and a commitment to diversity and inclusion.

Principal Software Engineer ( Data & AI) 666

Company: Protegrity

Location: Other US Location

Posted Jan 30, 2025

Protegrity, a leading provider of data protection solutions, is seeking a Principal Software Engineer for its GenAI Security Team. The role involves leading the development of scalable data and AI software pipelines for GenAI safety, security, and privacy solutions. The ideal candidate should have 7-10 years of experience in data engineering, AI/ML infrastructure, or MLOps with a focus on scaling AI solutions. They should be proficient in developing and maintaining data pipelines, designing and deploying MLOps platforms, and have strong programming skills in Python, Java, Rust, or Go. The role offers a competitive compensation package, opportunities for continuous learning, and the chance to work on global projects with diverse team members.

Senior Implementation Engineer

Company: Q2

Location: Other US Location

Posted Jan 30, 2025

Q2 is a company that is passionate about its mission and employees. They deliver mobile banking solutions globally to over 22 million end users across 1300 financial institutions and fintech clients. Their mission is to build strong, diverse communities by strengthening financial institutions. They celebrate employees with awards and provide growth opportunities. Q2 is seeking a Senior Implementation Engineer to implement their digital banking solutions, requiring strong technical skills and a positive attitude. The company offers hybrid work opportunities, career development programs, and community volunteering programs.

Head of Customer Success, LATAM

Company: Qualtrics

Location: Other US Location

Posted Jan 30, 2025

Qualtrics is seeking a Head of LATAM Customer Success to lead a team of 30+ Technical Success Managers. The role involves building and leading teams, solving complex business problems, and ensuring top-tier customer management. The ideal candidate will have 16+ years of professional experience, 7+ years of people leadership, and a proven track record of building scalable business operations. The role offers opportunities for growth, mentorship, and a high-performing, collaborative work environment. Qualtrics values work-life integration, offering perks like office events, wellness reimbursement, and a comprehensive benefits package.

Channel Account Manager

Company: Exabeam

Location: Other US Location

Posted Jan 30, 2025

Exabeam, a global cybersecurity leader, is seeking a Channel Account Manager for the India region. The role involves driving revenue growth, managing relationships with regional partners, and leading enablement and field engagement activities. The ideal candidate should have a university degree, at least 5 years of sales experience, and a strong understanding of technical concepts. Exabeam values diversity, equity, and inclusion, and is committed to equal opportunity regardless of personal factors.

UX Designer

Company: Henry Schein One

Location: Other US Location

Posted Jan 30, 2025

Henry Schein One is seeking a UX Designer with 24 years of experience in B2B software product design. The role involves leading UI/UX design, understanding customer needs, partnering with product managers and engineers, and facilitating design thinking initiatives. The ideal candidate should have expertise in end-to-end user experience design, customer obsession, and proficiency with Figma and FigJam. The position offers competitive compensation, excellent benefits, and opportunities for growth in the healthcare technology industry.

Senior Associate Application Engineer (Quality)

Company: Discover

Location: Other US Location

Posted Jan 30, 2025

Discover offers a positive work environment with opportunities for growth and meaningful work. The company values individuality and encourages employees to shine. The role involves programming features, managing risks, and contributing to agile ceremonies. Qualifications include a degree in Computer Science or related field, IT experience, and proficiency in software engineering. Bonus points for Java experience, Cucumber Framework, CICD Pipeline understanding, and hands-on Automation Testing experience.

Senior Recruiter

Company: Instructure

Location: Other US Location

Posted Jan 30, 2025

Instructure is seeking a Senior Recruiter with 5-8 years of experience in all aspects of recruiting. The role involves managing the recruitment life cycle, sourcing candidates, screening, interviewing, and hiring. The ideal candidate should be detail-oriented, self-motivated, and able to work in a fast-paced, high-growth environment. Instructure offers competitive benefits, including a 401k, health insurance, paid time off, and fitness club memberships. The company values diversity and equal opportunity, and all employees are required to pass a background check.

Enterprise Solution Engineer

Company: Rokt

Location: Other US Location

Posted Jan 30, 2025

mParticle by Rokt, a leading customer data platform, is seeking an Enterprise Solutions Engineer in London. The role involves collaborating with enterprise customers and partners to showcase the value of their Intelligent Customer Data Platform (CDP), driving measurable business outcomes. The ideal candidate should have 4+ years of experience in Solutions Engineering, Architecture, or Consulting in SaaS, cloud, or Martech, with a focus on enterprise-scale customer data. They should possess deep knowledge of CDPs, marketing automation, customer engagement platforms, analytics tools, and related technologies. The role requires excellent storytelling skills, the ability to translate business needs into technical solutions, and proven experience working with cross-functional teams.

Coordinator II Label Production

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 30, 2025

Ahold Delhaize USA is seeking a skilled Artwork Production Specialist to manage packaging design and production for their private brand portfolio. The role involves creating and maintaining packaging label designs, ensuring they meet brand standards, and resolving production issues. The ideal candidate should have a Bachelor's degree in graphic or commercial art, at least 5 years of industry experience, and proficiency in Adobe Creative Suite, print processes, and Microsoft Office applications. The position offers opportunities for growth and collaboration within a diverse and inclusive team.

Sales Area Manager - East Midlands (Nottingham, Derby, Leicester)

Company: Xero

Location: Other US Location

Posted Jan 30, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to make life better for people in small businesses, their advisors, and communities worldwide. Xero aims to make running a business beautiful by enhancing efficiency, connecting small businesses with big business technology, and fostering a supportive community. The role involves growing and developing Xero's commercial relationships with accountants and bookkeepers, managing sales and account management relationships, and driving revenue and subscription growth. The ideal candidate should have enthusiasm for building relationships with accounting firms, excellent communication skills, strong product knowledge, and a collaborative approach. Xero offers generous benefits, including paid leave, wellbeing support, and an Employee Share Plan.

Partner Quality Lead

Company: Remitly

Location: Other US Location

Posted Jan 30, 2025

The Partner Quality Lead role at Remitly involves managing relationships with external partners, ensuring smooth disbursement operations, and driving continuous improvement in customer experience. Key responsibilities include acting as a primary point of contact for external partners, collaborating with internal teams, monitoring and addressing operational issues, and optimizing partner performance. The ideal candidate should have 3+ years of experience in financial services, exceptional communication skills, strong attention to detail, and proficiency in data analysis.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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