Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Engineering Manager - Engineering Productivity

Company: Cloudflare

Location: Other US Location

Posted Jan 30, 2025

Cloudflare's Engineering Productivity Team is seeking an experienced engineering manager to lead a team of talented engineers. The role involves introducing tools and processes to enhance the team's productivity, shaping product strategy, and ensuring the company meets its engineering goals. The ideal candidate will have a strong foundation in computer science, experience in managing teams, and a track record of delivering scalable distributed systems. Bonus points for experience in building platform engineering teams. Cloudflare offers a comprehensive benefits package including health, financial, and time off benefits.

Senior IT Analyst - Portfolio Solution Lead

Company: Caterpillar

Location: Other US Location

Posted Jan 30, 2025

Caterpillar Inc is seeking a Senior IT Analyst/Portfolio Solution Lead for its Industrial Power Systems Division (IPSD). The role involves partnering with the IPSD Engineering team to enable strategic growth, creating and maintaining relationships with key business owners, and providing oversight and technical leadership in the use of engineering application suites. The successful candidate will work with various business teams, key implementation partners, and internal enterprise groups to deliver key business opportunities within an exciting business segment at Caterpillar. The role offers a competitive salary, comprehensive benefits, and the opportunity to contribute to sustainable solutions for the future.

Enterprise Acquisition Account Executive

Company: Dynatrace

Location: Other US Location

Posted Jan 30, 2025

Dynatrace is seeking an Enterprise Expansion Account Executive for Sweden. The role involves driving sales growth through targeted acquisition and expansion efforts across various industry segments such as Telco and Manufacturing. The focus is on a land and expand approach amongst enterprise-grade organizations. The successful candidate will oversee 7 to 10 existing customer accounts, nurturing relationships and expanding partnerships. They will also engage with potential customers, introducing them to Dynatrace's offerings. After converting prospects, they will maintain accounts and explore opportunities for upselling and cross-selling solutions. The role offers mentorship from award-winning leadership and collaboration with high-performing sales professionals. The candidate should have a successful track record in enterprise software sales, excellent organizational and communication skills, and the ability to manage sales cycles within complex organizations.

Sales Account Manager

Company: Burkhart

Location: Other US Location

Posted Jan 30, 2025

Burkhart Dental Supply is seeking a Sales Account Manager in the DallasFort Worth area. The ideal candidate should be an ambitious professional and self-starter. The company offers a competitive base salary of $60k-$90k, comprehensive benefits, and opportunities for career growth. The role involves providing expert advice on dental merchandise, equipment, and service, with a focus on merchandise and small equipment sales. Success in this role is measured by meeting sales goals, growing sales, ensuring full-service utilization, and providing exceptional client experience. The position requires a Bachelor's degree, 4 years of outside sales experience, and the ability to travel frequently. Burkhart Dental Supply is a family-owned company with a strong commitment to integrity, knowledge, and client success.

Enterprise Solutions Architect

Company: Dynatrace

Location: Other US Location

Posted Jan 30, 2025

Dynatrace, a global leader in unified observability and security platforms, is seeking a seasoned Solution or Enterprise Architect with over 10 years of experience in the tech industry. The role involves driving customer outcomes, developing solution strategies, and managing sales cycles in the Australia and New Zealand public sector. The ideal candidate should have strong technical knowledge in DevOps, IT operations, and cloud technologies, along with public sector experience. The position offers a culture of excellence, innovation, and career growth opportunities.

Program Specialist II

Company: EVERSANA

Location: Other US Location

Posted Jan 30, 2025

EVERSANA is a global company with over 7000 employees, committed to creating and delivering next-generation commercialization services to the life sciences industry. They prioritize improving patient lives and embrace diversity in backgrounds and experiences. The Program Specialist II role involves providing dedicated support to patients and doctors for activities related to benefit coverage, reimbursements, denials, and general inquiries. The ideal candidate should have excellent communication skills, be detail-oriented, and able to work independently and as part of a team. Preferred qualifications include customer service, patient assistance, reimbursement, pharmacy benefit management, and medical billing experience.

Product Marketing Coordinator

Company: General Motors

Location: Other US Location

Posted Jan 30, 2025

General Motors is seeking a motivated individual for a Product Marketing role. The successful candidate will work in an inclusive, challenging, and exciting environment, collaborating with various teams to manage the product portfolio. Responsibilities include developing tactical and strategic plans, defining and leading GotoMarket plans, and representing Marketing in Program Development forums. The ideal candidate will have a Bachelor's degree in Administration, Engineering, or a related field, and previous experience in Product Marketing, Product Planning, or Brand management roles. Fluency in English is mandatory, and advanced knowledge of Microsoft Office is strongly recommended. General Motors aspires to be an inclusive company, committed to fostering diversity and belonging. The company offers total rewards and benefits, and is an equal opportunity employer.

Manager Software Engineering

Company: Discover

Location: Other US Location

Posted Jan 30, 2025

Discover is offering a role for a software engineering leader who will hire, retain, and lead a diverse team of engineers. The role involves developing and coaching teams, managing software ownership, and driving technical vision. The ideal candidate will have a Bachelor's degree in Information Technology, experience in application development, and preferably experience in people leadership and hands-on development. The role requires working closely with business and senior technical leaders, and contributing to a culture that values compliance and risk management.

Analytics Engagement Manager - Life Sciences

Company: Definitive Healthcare

Location: Other US Location

Posted Jan 30, 2025

Definitive Healthcare is a SaaS company that transforms data analytics into healthcare commercial intelligence. They help clients identify market opportunities and people to shape the future of healthcare. Their platform enables new paths to commercial success. The company values diversity and inclusion, as evidenced by their DefinitiveCares program and employee affinity groups. They have been recognized as a best place to work for five years in a row. The Analytics Engagement Manager role involves understanding client needs, identifying data-driven solutions, and ensuring customer success with their Atlas AllPayer Claims asset.

Customer Experience Analyst

Company: Granicus LLC

Location: Other US Location

Posted Jan 30, 2025

Granicus is a global leader in customer engagement and experience technology for the public sector, offering comprehensive cloud-based solutions for communications, government website design, meeting and agenda management, records management, and digital services. The company serves over 500,000 government professionals and 300 million opt-in subscribers, powering almost 30 billion digital interactions annually. Granicus aims to strengthen relationships between government and residents by simplifying interactions and communicating critical information. The Customer Experience Analyst role involves developing data-driven insights for Government Experience Cloud customers, supporting accurate scoping, profitable delivery, quality assurance, and ongoing growth of accounts. The ideal candidate should have 1+ years of experience in related fields, strong quantitative research skills, and experience in report building from multiple databases. The role requires excellent organization skills, a passion for process and business systems, and the ability to excel in a remote environment.

Project Coordinator - Modernization

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 30, 2025

BAE Systems, a leading defense contractor, is hiring Project Specialists to work on industrial construction projects. The role involves monitoring projects, identifying risks, and coordinating overall execution. The ideal candidate should have a background in industrial construction programs, strong attention to detail, and computer proficiency. BAE Systems offers competitive pay, comprehensive benefits, and opportunities for professional growth.

Senior Network Administrator

Company: Bounteous

Location: Other US Location

Posted Jan 30, 2025

Bounteous x Accolite is a leading digital transformation consultancy, offering end-to-end solutions in strategy, analytics, digital engineering, cloud, data, AI, experience design, and marketing. Their CoInnovation methodology fosters collaborative partnerships, aligning interests and accelerating value creation. With over 4000+ experts across the globe, they deliver innovative and strategic solutions, enhancing customer engagement and driving business success. They also emphasize information security practices and have a job opening for a Senior Network Administrator.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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