Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Account Executive with Japanese - 24481D

Company: Enverus

Location: Other US Location

Posted Jan 30, 2025

Enverus, a leading energy SaaS company, is seeking an Account Executive with Japanese proficiency to join its RatedPower team in Madrid. The role involves representing and selling innovative solar power solutions, managing the sales cycle, and building strong networks to unearth new opportunities. The candidate should have prior sales experience, preferably in the renewable energy sector, and be proficient in English and Japanese. The position offers the chance to work in a fast-paced environment, contribute to the energy transition, and grow with a rapidly expanding company.

Account Executive-Inside Sales

Company: BigCommerce

Location: Other US Location

Posted Jan 30, 2025

BigCommerce is seeking a driven Account Executive to join their growing sales team. The role involves driving sales revenue through new client acquisition and expansion selling. The ideal candidate should have 2+ years of experience in a high-volume, fast-paced inside sales environment, preferably in a technology organization. They should have a proven history of consistently beating sales quotas and objectives, excellent communication skills, and the ability to manage sensitive client information. BigCommerce is committed to diversity, equity, and inclusion, and provides reasonable accommodations for individuals with disabilities.

Senior Software Engineer (IDComply)

Company: GeoComply

Location: Other US Location

Posted Jan 30, 2025

GeoComply is a leading global company in geolocation cybersecurity and antifraud, trusted by major brands and regulators for over a decade. They are seeking a Senior Software Engineer to help scale their product from millions to tens of millions of users by 2025. The role involves designing, implementing, and maintaining robust software solutions, collaborating with cross-functional teams, and advocating for modern tools and practices. The ideal candidate should have a solid foundation in computer science, extensive experience with PHP Laravel, JavaScript, MongoDB, and Docker, and a strong understanding of system design principles.

SaaS Customer Success Manager

Company: Fortune Brands Home & Security

Location: Other US Location

Posted Jan 30, 2025

Fortune Brands Innovations Inc. is a leading innovation company focused on creating smarter, safer, and more beautiful homes. They are seeking a SaaS Customer Success Manager for their Master Lock cLOTO Connected Lockout Tagout solution. The role involves onboarding new customers, creating training resources, and collaborating with clients to maximize satisfaction. The ideal candidate should have a Bachelor's degree, 5+ years of experience in customer success, technical implementations, onboarding, training, or sales engineering in a B2B SaaS environment, and excellent communication skills. The company offers competitive benefits and is committed to diversity and inclusion.

Enterprise Training Manager, Developer

Company: BigCommerce

Location: Other US Location

Posted Jan 30, 2025

BigCommerce is seeking an Enterprise Training Manager Developer with 4+ years of experience in software development, enterprise customer service, content creation, or technical training. The role involves customizing and delivering high-quality global developer training, conducting scoping calls with customers, and managing training action plans. The ideal candidate should have experience training software developers, be fluent in programming languages, and have knowledge of BigCommerce API and eCommerce. The company values diversity, equity, and inclusion, and offers a supportive work environment.

Sales Team Lead (ACT)

Company: Helpware

Location: Other US Location

Posted Jan 30, 2025

Helpware is a global technology company specializing in customer experience and operational support. The Sales Team Lead role involves identifying and qualifying sales opportunities, maintaining active engagement with leads, and partnering with Account Executives. The role requires a minimum of 2 years of contact center team leadership experience and involves managing agents, ensuring client partnerships, and achieving sales quotas.

Driving Safety Operator - Singapore

Company: WeRide.ai

Location: Other US Location

Posted Jan 30, 2025

WeRide, a leading global autonomous driving technology company established in 2017, offers competitive salaries and benefits. The company, operating in over 30 cities across 7 countries, holds driverless permits in China, UAE, Singapore, and the US. Key responsibilities include operational oversight, active monitoring, adherence to safety protocols, customer interaction, and incident reporting. Job requirements include a valid class 34 driving license, attention to detail, a safety mindset, and flexible working hours.

AVP - HNI Groups - Sales

Company: Dream Sports

Location: Other US Location

Posted Jan 30, 2025

DreamSetGo, a sports travel and experiences platform by Dream Sports, offers a wide range of packages for sporting events worldwide. The role of AVP, HNI Group Sales, involves leading sales of premium travel packages and experiences for global sporting events, focusing on EOYPO groups and high-net-worth individuals. The ideal candidate should have 15+ years in sales with 5+ years in a leadership role in sports or entertainment, targeting EOYPO clientele. They should have a proven track record of exceeding sales targets for high-end products/services, especially bespoke packages for HNIs, and possess exceptional communication, negotiation, and presentation skills.

Software Architect - Java

Company: Veeva

Location: Other US Location

Posted Jan 30, 2025

Veeva Systems, a mission-driven organization and pioneer in industry cloud, is seeking highly skilled Software Architects. The company, known for its values of Do the Right Thing, Customer Success, Employee Success, and Speed, offers a fast-paced work environment with extensive growth potential. Veeva is a Work Anywhere company, supporting flexibility for employees to thrive in their preferred work environment. The role involves coding, building an enterprise toolset, providing support for a new architecture vision, and leading a team of A-players. Requirements include 10+ years of experience in Java Spring, Java EE, cloud provider services, enterprise software platforms, multitenant SaaS-based software, and complex event-driven architectures. Veeva offers competitive compensation, medical benefits, flexible PTO, retirement programs, and a charitable giving program. The company is an equal opportunity employer.

Senior Financial Systems Analyst (Coupa)

Company: BlackLine

Location: Other US Location

Posted Jan 30, 2025

BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is committed to modernizing the finance and accounting function, delivering innovative solutions, and empowering accounting and finance leaders worldwide. BlackLine is seeking a Business Systems Analyst with robust experience in NetSuite, Coupa, and BlackLine, and a proven track record in serving as a BSA and Administrator for Accounting and Finance operations. The ideal candidate will lead and manage system enhancement projects, design and customize solutions, collaborate with end-users, provide technical support, and ensure SOX compliance. BlackLine offers a culture that is kind, open, and accepting, empowering continued growth and learning through professional development seminars and inclusive affinity groups.

Senior Drupal Developer, Practice

Company: Bounteous

Location: Other US Location

Posted Jan 30, 2025

Bounteous x Accolite is a leading digital transformation consultancy, offering end-to-end solutions in strategy, analytics, digital engineering, cloud, data, AI, experience design, and marketing. Their CoInnovation methodology aligns interests and accelerates value creation. They require 4+ years of full-stack development experience with Drupal, PHP, HTML, CSS, JavaScript, and frontend libraries. Knowledge of MySQL, APIs, and version control with Git is also necessary. Bounteous x Accolite promotes an inclusive environment and is an equal opportunity employer, offering employment visa sponsorship.

Customer Support Manager

Company: PayJoy

Location: Other US Location

Posted Jan 30, 2025

PayJoy is a mission-driven financial service provider that offers credit to underserved customers in emerging markets. They use patented technology to turn smartphones into digital collateral and leverage machine learning, data science, and AI for low-cost, high-qualification services. As of 2024, they have provided billions of dollars in credit to 12 million customers, doubling in the last two years while maintaining profitability and sustainability. The Customer Support Manager role involves leading and managing a local customer support team, developing strategies for high-quality service, collaborating with various departments, analyzing performance metrics, and handling escalated customer issues. Requirements include university studies in related fields, 5+ years of leadership experience in customer support, problem-solving abilities, strategic thinking, strong communication skills, understanding of customer service best practices, and proficiency in customer support software. Benefits include company-funded health and dental insurance, life insurance, meal vouchers, home office assistance, phone finance, headphones, fitness perks, and annual coworking and professional development perks. PayJoy is committed to equal employment opportunities and embraces diversity.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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