Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

IT Automation Specialist

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Supplier Quality Engineer-Europe Fly-Away

Company: RTX

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Global Partner Seller Associate

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Sr Proposal Associate

Company: Labcorp

Location: Remote

Posted Feb 03, 2025

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Sr Enterprise Account Executive - Telco, Media & Tech

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Release Manager 1

Company: Enterprise Mobility

Location: St. Louis, MO / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Monitoring & Automation Specialist

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Hydro Service Manager

Company: GE Vernova

Location: Florence, Italy / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Allstate Health and Benefits Group Account Management Senior Consultant

Company: Allstate

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse
pushing boundaries in customer experience AI solutions designed to help businesses connect faster personalize better

QA Analyst

Company: Zowie

Location: Remote

Posted Feb 03, 2025

Zowie is a company focused on enhancing customer experience through AI solutions. They are trusted by top online brands for customer care efforts, handling over 12 million conversations monthly. Zowie is seeking a passionate manual tester to work alongside their product and engineering teams, with a focus on quality and customer value. The role involves collaboration with cross-functional teams and the QA guild, led by an experienced QA guru. The ideal candidate should have 2+ years of hands-on experience in testing web applications, product acumen, and proficiency in test case management tools. Fluency in English and Polish is required, with experience in REST or GraphQL API being a plus.

View Details Apply on BuiltIn

Staff Security Contracts Manager

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Account Executive, Enterprise, Expansion

Company: Smartsheet

Location: Sydney, Australia / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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