Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Designer/Researcher (Salesforce)

Company: Nava

Location: Remote

Posted Feb 01, 2025

Nava is a consultancy and public benefit corporation that has been working since 2013 to make government services simple, effective, and accessible to all. They focus on populations that are the least protected, aiming to restore trust between people and public institutions. Nava is currently seeking a DesignerResearcher to collaborate on building case management workflows using Salesforce for government services. The role involves applying a service design mindset, conducting user research, collaborating with cross-disciplinary teams, and maintaining open communication with clients and government stakeholders. Required skills include at least two years of experience as a designer or researcher, Salesforce experience, research expertise, cross-disciplinary collaboration, systems thinking, adaptability, excellent communication skills, resourcefulness, and empathy. Nava offers competitive benefits, generous time off, annual discretionary bonuses, parental leave, employee wellness programs, virtual doctor visits, fertility support, sabbatical leave, 401k contributions, flexible work arrangements, home office setup, utilities reimbursement, learning and development, tuition and professional development budget, equity stock options, employee referral program, commuter benefits, insurance coverage, and an inclusive culture. The position is fully remote for residents of certain states.

Live Design Support Expert - Crown & Bridge

Company: Dandy

Location: Remote

Posted Feb 01, 2025

Dandy, a venture-backed company, is revolutionizing the dental industry by integrating technology into dental practices. They are introducing a new role, Live Design Support Specialist, to assist dentists with complex or aesthetic cases in real-time. The ideal candidate should have extensive experience in dental design, strong communication skills, a customer-focused approach, and problem-solving abilities. Dandy offers competitive benefits and is committed to diversity and inclusion.

Product Marketing Manager

Company: Second Front Systems

Location: Remote

Posted Feb 01, 2025

Second Front Systems, a rapidly growing and innovative company in technology and national security, is seeking a skilled Product Marketing Manager. The ideal candidate will have a strong technical background, excellent communication skills, and experience in SaaS, DevSecOps, and product-led growth strategies. They will develop a comprehensive product marketing strategy, manage product launches, and collaborate with cross-functional teams. The company offers competitive benefits, including a full-time role, healthcare coverage, 401k, wellness perks, equity incentive, and flexible paid time off.

Cloud Network Engineer

Company: Trumid

Location: Remote

Posted Feb 01, 2025

Trumid, a leading fintech company founded in 2014, is seeking a Cloud Engineer to join its growing team. The role involves designing, implementing, and operating networking solutions across multiple cloud providers, ensuring seamless integration and optimal performance. The ideal candidate should have 7+ years of hands-on experience managing large-scale networks, including physical on-prem devices and their virtualized counterparts in one or more public cloud providers. The company offers competitive compensation, remote work, and a collaborative company culture.

Software Engineer (Salesforce)

Company: Nava

Location: Remote

Posted Feb 01, 2025

Nava is a consultancy and public benefit corporation that has been working since 2013 to make government services simple, effective, and accessible to all. They focus on populations that are the least protected, aiming to restore trust between people and public institutions. Nava's Software Engineers improve engineering quality through documentation, technical guidance, and mentoring, collaborating with government stakeholders and other contractors to build new systems and improve existing ones. The role requires a Salesforce administrator with expert understanding of Salesforce permissions and sharing models, experience with Lightning App Builder and Flows, and a proven ability to design and implement new processes. Nava offers competitive benefits, generous time off, and a supportive, inclusive culture.

Product Marketing Manager

Company: AcuityMD

Location: Remote

Posted Feb 01, 2025

AcuityMD, a technology company backed by Benchmark, Redpoint, and Ajax Health, is seeking a Product Marketing Manager. The role involves driving positioning, messaging, and assets for product releases, field enablement, customer marketing, and competitive intelligence. The mission is to establish AcuityMD as a thought leader in medical technology, challenging the status quo and building a narrative that resonates with the industry. The ideal candidate has 5+ years of B2B product marketing experience, preferably in SaaS-focused B2B enterprise software technology or consulting companies. They should have experience in building competitive positioning, sales materials, and marketing collateral, as well as cross-functional collaboration skills. The company offers a ground-floor opportunity, competitive compensation, learning budget, health and dental plans, home office stipend, team retreats, remote work flexibility, and generous parental leave.

Live Design Support Expert - Implants

Company: Dandy

Location: Remote

Posted Feb 01, 2025

Dandy, a venture-backed company, is revolutionizing the dental industry by integrating technology into dental practices. They are introducing a new program for Live Design Support Specialists to assist dentists with complex or aesthetic cases in real-time. The role involves collaborating with dental professionals, providing expert design insights, and enhancing the doctor experience. The ideal candidate should have a minimum of 5 years of experience in dental design, strong communication skills, a customer-focused approach, and problem-solving skills. Dandy offers competitive benefits and compensation, with a range of $75K - $85K for full-time positions.

Cloud Network Engineer

Company: Trumid

Location: Remote

Posted Feb 01, 2025

Trumid, a leading fintech company founded in 2014, is seeking a Cloud Engineer to join its growing team. The role involves designing, implementing, and operating networking solutions across multiple cloud providers, ensuring seamless integration and optimal performance. The ideal candidate should have 7+ years of hands-on experience managing large-scale networks, including physical on-prem devices and their virtualized counterparts in one or more public cloud providers. The company offers competitive compensation, remote work, and a collaborative company culture.

Cloud Architect

Company: Planet Technologies

Location: Remote

Posted Feb 01, 2025

Planet Technologies, a leading Microsoft services provider to the public sector, is seeking a highly motivated Cloud Architect. The role involves designing and deploying hybrid cloud solutions across Microsoft Azure and AWS, ensuring solutions meet rigorous security standards. The ideal candidate should have a Bachelor's degree in a related technology field or 10 years of experience in cloud and hybrid solutions, with experience in compliance standards like NIST 800171. Preferred certifications include Microsoft Azure Solutions Architect, AWS Certified Solutions Architect, CISSP, CISM, CCSP, CIPP, CISA, and PMP. The company offers competitive salaries ranging from $140,000 to $225,000, with various factors impacting the final pay. Planet Technologies is an equal opportunity employer and does not discriminate based on race, age, gender, religious or political beliefs, national origin, disability, sexual orientation, protected veteran status, or any characteristic protected by law.

Product Manager

Company: Xero

Location: Remote

Posted Feb 01, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to improve the lives of small business owners, their advisors, and communities worldwide. As a Product Manager, you'll drive customer and business value, manage products end-to-end, and collaborate with internal teams. You'll provide technical compliance guidance on tax legislation and calculations, build relationships with product functions teams, and participate in developing a product strategy. Xero offers generous benefits, including flexible working, wellbeing support, and an Employee Share Plan.

Supply Chain Compliance Program Manager

Company: Palo Alto Networks

Location: Remote

Posted Feb 01, 2025

Palo Alto Networks is seeking a Supply Chain Compliance Manager to drive compliance programs within the supply chain, focusing on ensuring products meet regulatory requirements. The role involves staying current with global regulations, conducting gap assessments, and ensuring compliance with standards like PFAS, TSCA, RoHS, and REACH. The manager will oversee accurate reporting of supply chain compliance data and coordinate responses to customer and distributor inquiries. The ideal candidate will have a minimum of 5 years of experience in supply chain regulatory compliance, in-depth knowledge of global regulations, and experience leading cross-functional teams to drive compliance initiatives across global supply chains.

VBC Technology Solutions Program Lead

Company: Privia Health

Location: Remote

Posted Feb 01, 2025

Privia Health is hiring a Program Lead to develop and manage business capabilities for practices transitioning to value-based care. The ideal candidate should have a strong foundation in healthcare data analytics, a consultant's mindset, and experience with EHRs. The role involves cross-functional collaboration, data exchange management, identity management, and continuous improvement. The salary range is $96,000 - $120,000, with additional benefits and bonuses. Privia Health values diversity and inclusivity.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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