Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Finance and Operations Lead

Company: Foxglove

Location: Remote

Posted Feb 01, 2025

Foxglove, an observability platform for robotics, is seeking a Finance and Operations Lead for a remote-only position based in the United States. The role involves strategic partnership with company leadership, high levels of autonomy, and ownership across finance, legal, and purchasing. The ideal candidate should have 5+ years of experience in finance, business operations, or strategic roles, with 3+ years in SaaS or technology startups. They should be a self-starter, motivated by achieving team goals, and have in-depth knowledge of Google Sheets, Excel, HubSpot, and QuickBooks. The company offers a competitive salary, remote work, a monthly remote budget, competitive equity, medical insurance, 401k matching, and all-expenses-paid company offsites.

Data Analytics Manager

Company: Kalibri Labs

Location: Remote

Posted Feb 01, 2025

Kalibris is seeking a Data Analytics Manager with 5+ years of experience in building data processes and 2+ years leading crossfunctional teams. The manager will design and execute a new data pipeline, manage data projects, and lead a team of 24 data engineers and analysts. The ideal candidate should have a strong background in analytics tools, experience in Agile or Scrum Methodologies, and excellent communication skills.

Training Specialist

Company: Movemedical

Location: Remote

Posted Feb 01, 2025

Movemedical is a company with a highly rated culture, aiming to solve a significant problem in the healthcare industry through innovative medical device planning and supply chain solutions. They are seeking a consummate learner-educator to design and revamp training materials, create educational content, and deliver training classes to internal and external audiences. The ideal candidate should have 2+ years of relevant experience, knowledge of learning theories, and proficiency in various tools such as Articulate Rise 360, Prezi, Camtasia, Adobe Captivate, Illustrator, and Photoshop. The company offers a competitive salary, flexible PTO, pay for fitness activities, a stipend for a home workspace, and a comprehensive benefits package. They emphasize a collaborative, humble, and growth-oriented team culture.

Senior Product Manager, Technical SEO

Company: Scribd

Location: Remote

Posted Feb 01, 2025

Scribd is seeking a Senior Product Manager with a focus on Technical SEO to join their team. The ideal candidate should have extensive experience in SEO, a customer-centric approach, and strong technical understanding of web technologies. The role involves owning the SEO product roadmap, managing technical aspects of SEO strategy, and collaborating with cross-functional teams. Scribd offers a competitive salary, comprehensive benefits, and a flexible work environment.

Acquisition Sales, CCIP

Company: Chainlink Labs

Location: Remote

Posted Feb 01, 2025

Chainlink Labs, a leading developer of Chainlink, a decentralized computing platform, is seeking a technical sales professional with at least 2 years of experience in the Web3 space. The role involves driving adoption of Chainlink products, managing relationships with high-profile users, and working closely with cross-functional teams. The ideal candidate should have strong knowledge of blockchain technology, excellent communication skills, and the ability to establish trust with users. The position offers the opportunity to work with top Web3 teams and contribute to the development of Chainlink's cross-chain product strategy.

Enterprise Account Executive, EMEA

Company: Kustomer

Location: Remote

Posted Feb 01, 2025

Kustomer, a leading conversational CRM platform, is seeking an experienced Account Executive with EMEA experience to join their Enterprise Sales team. The role involves working with sales leadership, meeting sales quotas, partnering with Customer Success, driving acquisition of new clients, and representing Kustomer as an industry thought leader. The ideal candidate should have 5-10 years of quota-carrying sales experience, a proven track record of exceeding sales quotas, and experience selling to enterprise accounts with complex sales cycles. Kustomer offers competitive salaries, stock options, healthcare coverage, 401K, Wi-Fi reimbursement, and generous vacation policy. Kustomer is committed to diversity and inclusion.

Principal UX Designer

Company: Kochava

Location: Remote

Posted Feb 01, 2025

Kochava is a leading provider of mobile and CTV advertising and marketing technology solutions, serving top publishers and digital brands globally. The company offers a unified platform for secure real-time data solutions, enabling marketers to establish identity, measure, and optimize their marketing across connected devices. Kochava's UX Design team is crucial to their product strategy, focusing on improving digital advertisers and publishers' experiences. They seek a Principal UX Designer with 10+ years of design experience, expertise in UI/IA/ID, and a proven track record in life cycle design projects. Kochava began in 2011, driven by the need to better understand user acquisition, engagement, and LTV for mobile applications.

Azure Data Engineer

Company: Mobica

Location: Remote

Posted Feb 01, 2025

Mobica is a global software services company with offices in Europe and the USA, offering engineering expertise across the entire technology stack. They partner with businesses in various industries, working with well-known global brands on widely used tech. Mobica empowers employees to develop skills, push boundaries, and advance their careers. They prioritize ideas over hierarchy and biases, fostering open communication and equal opportunities. Mobica offers flexible working hours, training programs, and a supportive multicultural environment. They are currently seeking Azure Data Engineers with 3-10 years of expertise in the Data Engineering space.

Technical Support Engineer

Company: Nooks

Location: Remote

Posted Feb 01, 2025

Nooks is a platform that leverages AI and automation to transform sales reps' roles from manual laborers to creative problem solvers. It automates prospecting, research, email and LinkedIn messaging, and calling, allowing sales reps to focus on customer interactions and creative tasks. The company is seeking a Technical Support Engineer with 3+ years of experience in B2B SaaS platforms to provide exceptional user support, debug complex technical problems, and collaborate with engineering teams. The role is ideal for someone who thrives in a fast-paced environment, loves helping users succeed, and has a solution-oriented mindset.

Sales & Revenue Ops Analyst

Company: Runway

Location: Remote

Posted Feb 01, 2025

Runway is a research company specializing in multimodal AI systems, aiming to make content creation accessible and empowering for creatives. They are looking for a Revenue Operations Analyst with experience in Salesforce administration, sales operations, billing, and reporting. The role involves CRM system management, data analysis, reporting, billing, AR, revenue recognition, and ensuring financial integrity. The ideal candidate should have 2-3 years of experience in sales operations, billing, or accounts receivable, preferably in a SaaS or subscription-based business. Proficiency in CRM systems, revenue recognition standards, and advanced Excel skills are required. Runway is committed to diversity and equal opportunity, offering a salary range of $110,000-$140,000.

Senior Product Manager, Frontier

Company: Second Front Systems

Location: Remote

Posted Feb 01, 2025

Second Front Systems 2F is seeking a Senior Product Manager for the Frontier product line. The role involves developing and communicating a product vision, collaborating with federal and commercial customers, staying updated on industry trends, working with cross-functional teams, and ensuring compliance with federal security standards. The ideal candidate should have 10+ years of product management experience, preferably in SaaS, defense tech, or cloud-based platforms, with a strong understanding of cloud infrastructure, DevSecOps, and security frameworks in the defense ecosystem. The role offers a competitive salary, comprehensive healthcare benefits, equity incentives, and flexible work arrangements.

InsideTrack Senior Integration Engineer

Company: Strada Education Network

Location: Remote

Posted Feb 01, 2025

InsideTrack, a nonprofit organization dedicated to student success, is seeking a Senior Integration Engineer. The role involves integrating customer data into the InsideTrack coaching platform, mentoring junior staff, and collaborating with clients. The ideal candidate should have 5 years of experience in data integration, proficiency in SnapLogic, and strong communication skills. The position requires travel up to 5% of the time and involves prolonged sitting with some physical demands.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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