Customer Satisfaction Jobs in Remote

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Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Help Desk Specialist

Company: Teal (tealtech.com)

Location: Remote

Posted Jan 29, 2025

Teal, formed by the merger of TechGen and Aligned Technology Solutions, is a leading Managed IT Service Provider. They offer world-class concierge service, business-focused support, and advanced cybersecurity knowledge. Teal is committed to fostering a diverse, equitable, and inclusive workplace. They are seeking a tech-savvy individual with 12 years of Help Desk Support experience, A+ Certification, and excellent communication skills. The role involves providing remote support, problem-solving, and participating in after-hours emergency coverage. Benefits include a competitive salary, comprehensive benefits package, and opportunities for professional development.

Data Science - Customer Success Intern (Summer 2025)

Company: Dropbox

Location: Remote

Posted Jan 29, 2025

As a Dropbox intern, you'll have a top-notch learning experience with data scientists from various backgrounds. You'll be mentored by a dedicated Dropboxer and work on projects across revenue marketing and product teams. The internship includes developing a deep understanding of customer journey phases, performing analytical deep-dives, and identifying key trends. You'll also build executive-facing dashboards and communicate insights effectively. Requirements include being an upcoming sophomore or graduate student majoring in relevant fields, having expertise in dissecting unstructured datasets, and possessing strong verbal and written communication skills. The internship offers a competitive pay range in Ireland.

SASE Sales Specialist (Italy)

Company: Palo Alto Networks

Location: Remote

Posted Jan 29, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They are looking for a Sales Specialist for SASE to drive revenue growth by identifying and pursuing new business opportunities with large accounts. The role involves developing and executing SASE sales strategies, influencing large customers and partners, and participating in external events. The ideal candidate should have a proven track record in enterprise sales, experience in selling SASE solutions, and excellent interpersonal and communication skills. Palo Alto Networks offers a supportive environment with unmatched systems, tools, and a team committed to success.

Performance Strategist - Defense

Company: Kitman Labs

Location: Remote

Posted Jan 29, 2025

Kitman Labs is seeking a senior-level strategist with extensive DoD experience to join their Performance Strategy Team. The ideal candidate will have leadership roles within the military, experience with performance programs, and a deep understanding of the future operating environment. The role involves strategic partnership development, DoD alignment and guidance, program support and innovation, thought leadership and representation, and cross-functional collaboration. The company offers a mission-driven environment, cutting-edge technology, and a world-class work culture with competitive benefits.

Senior UX Researcher and Research Operations Lead - Hybrid

Company: Boomi

Location: Remote

Posted Jan 29, 2025

Boomi, a fast-growing company, is seeking an experienced UX Researcher to join their User Experience team. The role involves advocating for UX Research excellence, building and nurturing user communities, leveraging mixed methods expertise, communicating complex concepts, driving discovery and evaluation, leading research activities, presenting research findings, contributing to user personas and use cases, and collaborating cross-functionally. The ideal candidate should have 5+ years of UX Research experience, a growth mindset, empathy, and a commitment to excellence. Boomi values diversity and inclusivity, and offers competitive compensation and benefits.

(biotechnology), Senior .NET Developer, TSCM-38461

Company: ELEKS

Location: Remote

Posted Jan 29, 2025

ELEKS, a custom software development company, is seeking a Senior .NET Software Developer with 5 years of experience in C#, .NET, and NET Web API. The developer will design, develop, and maintain reliable software, focusing on performance and availability. They will also analyze requirements, review designs, and estimate user stories. The role involves proposing code refactoring and optimization improvements, maintaining high-quality standards, and staying updated with modern technology. ELEKS offers close cooperation with a customer, challenging tasks, competence development, and a dynamic environment.

Senior Dormant Solutions Specialist

Company: Stewart Title

Location: Remote

Posted Jan 29, 2025

Stewart is a company that invests in employee career development, fostering a diverse and equitable work environment. The company is looking for a Centralized Escrow Accounting CEA Service Center professional with 2+ years of related experience, including TX and commercial experience, Escrow Officer experience, and closing experience. The role involves managing and ensuring compliance with financial policies, providing escrow accounting and related services, and limiting the number of dormant funds accounts. Stewart is committed to equal employment opportunities and accommodations for individuals with disabilities.

Senior Software Developer (C#/.NET)

Company: Motorola Solutions

Location: Remote

Posted Jan 29, 2025

Motorola Solutions is seeking an experienced C# developer with a strong background in developing complex and scalable applications. The ideal candidate will join the Forward Deployed Engineering team, working closely with customers, support, and the broader engineering team to improve PremierOne CAD and Mobile products. The role requires advanced debugging skills, expert proficiency with Git, and strong communication and leadership abilities. Motorola Solutions is committed to an inclusive culture, empowering every Motorolan to be their most authentic self.

Director, Strategy & Operations - Member Care Advocacy

Company: Included Health

Location: Remote

Posted Jan 29, 2025

Included Health is seeking a Head of Member Care Advocacy to lead a large, geographically distributed team of 300+ agents and 20+ leaders. The role involves overseeing operational goals, creating a multiyear roadmap, scaling business, and improving member satisfaction. The ideal candidate should have a Bachelor's degree in Business, Healthcare Administration, or a related field, with 10+ years of experience in strategy, operations, and change management. Key skills include people management, strategic communication, and data-driven decision making. The role offers a competitive salary range and comprehensive benefits package.

Senior Product Manager, Commercial Lending

Company: Pathward

Location: Remote

Posted Jan 29, 2025

Pathward, a hybrid remote-office company, is seeking an experienced Senior Product Manager for commercial lending. The role involves driving improvements in the lending lifecycle, enhancing operational efficiency, ensuring compliance, and delivering customer-centric solutions. The ideal candidate should have 5+ years of product management experience, direct commercial lending insight, and strong analytical and problem-solving skills. Pathward offers a comprehensive benefits package and is committed to building a diverse and inclusive culture.

Software Senior Engineer, AI - Hybrid

Company: Boomi

Location: Remote

Posted Jan 29, 2025

Boomi is a fast-growing company that aims to make the world a better place by connecting everyone to everything anywhere. They offer an award-winning intelligent integration and automation platform. As a Senior Software Engineer, you will design and develop cutting-edge systems, integrating AI technologies and AWS services. You will be an active member of an Agile team, driving features from inception through the software development lifecycle. Boomi values diversity and encourages employees to be their true authentic selves.

Sr. Account Executive

Company: RevOps

Location: Remote

Posted Jan 29, 2025

RevOps is a modern Deal Desk platform founded in 2018, enabling businesses to build scalable Deal Desk operations, close deals faster, unify branding, reduce contract errors, and provide a centralized agreement repository. The job duties involve sourcing and closing net new logos, navigating complex organizational structures, understanding customer business objectives, collaborating with internal partners, delivering ARR revenue targets, developing sales strategies, and providing ROI reports. The minimum required knowledge includes 2+ years of closing experience in sales, ability to learn and adapt to a fast-growing environment, experience selling complex deals, building relationships with VP and C-level executives, and knowledge of HubSpot CRM and Salesforce products. Benefits include competitive compensation, healthcare, flexible work environment, unlimited PTO, transparent culture, and learning opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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