Customer Satisfaction Jobs in Remote

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Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

(Senior) SAP Bid Manager (m/f/d)

Company: Nagarro

Location: Remote

Posted Jan 27, 2025

Nagarro, a global digital product engineering company, is seeking a qualified professional for a bid management and project management role. The successful candidate will support presales and delivery units, design services, and manage smaller projects. Qualifications include a university degree in business administration or related fields, experience in bid management for SAP projects, strong analytical skills, and proficiency in Microsoft Office. The company offers a competitive benefits package, including 30 days of vacation, training opportunities, and a share program. Nagarro promotes a high-growth, innovative environment with flat hierarchies and long-term job stability.

Country Manager - Chile

Company: dLocal

Location: Remote

Posted Jan 27, 2025

dLocal is seeking an experienced leader to drive local payment processing initiatives in Chile. The role involves identifying and engaging potential partners, developing commercial partnerships, aligning with internal teams, analyzing results, staying informed on regulatory requirements, and collaborating with local experts. The ideal candidate should have proven experience in payments or financial systems in Chile, familiarity with Banco Central de Chile regulatory frameworks, significant experience in contract negotiation, a strong business network, self-starting abilities, cross-functional collaboration skills, strategic thinking, excellent communication, and team player qualities. Fluency in English is required.

Associate Enterprise Consultant

Company: Funnel Leasing

Location: Remote

Posted Jan 27, 2025

Funnel Leasing Inc is seeking an Associate Enterprise Consultant to work remotely across the US. The role involves guiding strategic clients through business transformation, ensuring their success with Funnel's software solutions, and collaborating with cross-functional teams for exceptional customer experiences. Funnel is a SaaS company revolutionizing the proptech industry with its cloud-based marketing and leasing software. The Associate Enterprise Consultant will act as a trusted advisor, develop deep industry knowledge, and partner with an Enterprise Consultant III for operational support. Key responsibilities include managing system administrative tasks, handling technical escalations, and fostering long-term client relationships. The ideal candidate will have a Bachelor's degree, 2-3 years of experience in technology or property management, and a proven track record of driving transformative change for large enterprise clients.

Senior Aquablation Sales Representative - Upstate, NY

Company: PROCEPT BioRobotics

Location: Remote

Posted Jan 27, 2025

PROCEPT BioRobotics is seeking a Senior Aquablation Sales Representative to launch the Aquabeam Robotic System in a defined territory. The role involves meeting or exceeding quarterly sales quotas, developing territory plans, and effectively communicating the value proposition of Aquablation to customers. The ideal candidate should have a Bachelor's degree, at least five years of medical sales experience in Urology, and startup company experience selling disruptive surgical technology. PROCEPT offers a comprehensive benefits package, including full medical coverage, wellness programs, a 401k plan, and flexible time off. The company is committed to diversity and inclusion, and fair and equitable compensation practices.

Recruitment Manager

Company: Procare HR

Location: Remote

Posted Jan 27, 2025

Procare HR is offering a remote Recruitment Manager position with a salary of $75,000 - $85,000 per year. The role involves leading the Talent Acquisition team, managing sourcing, recruiting, and hiring processes, and delivering tailored solutions to clients. The ideal candidate should have a Bachelor's degree, at least 5 years of experience in talent acquisition, strong organizational skills, and proficiency in Microsoft Office Suite, HRIS, ATS, and CRM systems. Benefits include health insurance, FSA, HSA, dental insurance, life insurance, disability insurance, a 401K plan, and paid time off.

Senior Analyst, Credit Risk Quality Assurance

Company: EQ Bank | Equitable Bank

Location: Remote

Posted Jan 27, 2025

Equitable Bank, a Canadian Challenger Bank, is seeking a Quality Assurance Analyst with at least five years of experience in a Canadian financial institution and three to five years in residential mortgage origination underwriting and operational roles. The role involves reviewing and analyzing mortgage applications, ensuring compliance with policies, detecting fraud, and providing excellent customer service. The bank offers competitive benefits, a barrier-free recruitment process, and a commitment to diversity and inclusion.

Head of Growth Marketing

Company: clearer.io

Location: Remote

Posted Jan 27, 2025

Clearerio, a company revolutionizing eCommerce through innovative apps, is seeking a Head of Growth Marketing. The role involves developing and executing a comprehensive marketing strategy, managing a high-performing team, and collaborating with Sales, Product, and Customer Success to achieve ambitious revenue and growth targets. The ideal candidate should have 10+ years of B2B marketing experience, with a proven track record in SaaS or tech, and expertise in demand generation, content marketing, product marketing, and data-driven decision-making. Clearerio values clarity, results, and a customer-centric approach, offering a supportive, diverse team environment with opportunities for growth and impact.

Partnerships Program Manager

Company: Voltus

Location: Remote

Posted Jan 27, 2025

Voltus, a leading virtual power plant operator, is seeking a Partnerships Program Manager for residential grid services. The role involves managing multiple programs, project managing program launches, using data analysis for strategic action, and performing market analysis for growth. The ideal candidate should have excellent communication skills, strong analytical skills, attention to detail, and experience in program management. Voltus is an equal opportunity employer committed to diversity.

Senior SAP Basis Consultant (m/f/d)

Company: Nagarro

Location: Remote

Posted Jan 27, 2025

Nagarro, a global Digital Product Engineering company, is seeking a skilled professional for a full-service IT provider role. The role involves system operation, error analysis, maintenance, and execution of system updates. The candidate will also be responsible for technology planning of SAP HANA, HANA migration, and customer support as 2nd and 3rd level support. Qualifications include university studies in business informatics or computer science, experience in SAP system setup and operation, and fluency in German and English. The company offers a dynamic work culture, attractive benefits, and opportunities for innovation and growth.

Head of Solutions Engineering

Company: Polly.io

Location: Remote

Posted Jan 27, 2025

Polly is seeking a Senior Capital Markets Solutions Lead to join their dynamic team. The role involves collaborating with sales and product teams, leading technical presales activities, acting as a subject matter expert, designing proof-of-concept solutions, providing technical guidance, staying updated with industry trends, and mentoring junior team members. The ideal candidate should have proven experience in capital or secondary markets, excellent problem-solving skills, strong communication skills, and a customer-focused attitude. Polly offers a trillion-dollar market opportunity, professional growth, direct engagement with senior leaders, competitive salaries, and comprehensive benefits.

Senior Project Manager

Company: Pulse iD

Location: Remote

Posted Jan 27, 2025

Pulse iD, a leading fintech company specializing in loyalty and rewards solutions, is seeking an experienced Senior Project Manager. The ideal candidate will have 7-9 years of experience managing complex projects in fintech, SaaS, or digital marketing industries. The role involves strategic project planning, stakeholder engagement, risk management, team leadership, data-driven insights, and process optimization. The company offers leadership opportunities, global impact, and career growth in a dynamic and innovative environment.

Senior Software Engineer - Infrastructure

Company: Marker Learning

Location: Remote

Posted Jan 27, 2025

Marker Learning is a startup aiming to provide affordable and accessible learning disability assessments, such as dyslexia, to students. The company leverages proprietary technology to streamline evaluations, making them faster and more efficient. They are seeking an Infrastructure Engineer to lead transformative projects, ensuring scalability, security, and reliability. The role involves designing, implementing, and deploying infrastructure solutions, collaborating with various teams, and driving technical excellence.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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