Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Founding Software Engineer (Backend, Remote)

Company: Glass Health

Location: Remote

Posted Jan 27, 2025

Glass Health, a physician-cofounded company, is seeking experienced engineers to build and grow products using AI for clinical decision support. The role involves designing and building development and production platforms, developing new user-facing AI features, and partnering with researchers and product managers. The company aims to improve diagnostic accuracy, implement evidence-based medicine, and eliminate clinician burnout. Glass Health offers a flexible work environment, high autonomy, and competitive benefits. The company has raised $65M and is at an inflection point in its startup journey.

Regional Marketing Manager, Remote

Company: Just Right Reader

Location: Remote

Posted Jan 27, 2025

The Regional Marketing Manager role at Just Right Readers involves leading strategic marketing efforts for state adoptions and large districts. Key responsibilities include developing and executing regional marketing plans, creating multichannel campaigns, supporting sales enablement, managing events, conducting market research, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in Marketing or a related field, 5+ years of marketing experience, strong project management skills, and proficiency in marketing automation platforms. Preferred skills include B2B marketing experience, digital marketing strategies, and graphic design tools. The company offers a competitive salary, comprehensive benefits, and opportunities for professional development.

Sales Supervisor, GT

Company: Mondelēz International

Location: Remote

Posted Jan 27, 2025

Mondelēz International is seeking a Field Sales representative to lead a team, manage customer relationships, and drive sales strategy. The role involves creating and managing an annual business plan, coaching the team on category insights, and working closely with cross-functional stakeholders. The ideal candidate will have a strong sales background, excellent communication skills, and a solid understanding of sales processes. Mondelēz International is an equal opportunity employer with operations in over 27 countries in the AMEA region.

Commercial Counsel

Company: Agiloft

Location: Remote

Posted Jan 27, 2025

Agiloft is a leading global provider of contract lifecycle management (CLM) software, trusted by organizations worldwide. The company's no-code platform is easily managed by business users, contributing to high customer satisfaction and renewal rates. Agiloft emphasizes a positive work environment, supporting employee resource groups and promoting work-life balance. The company is seeking a highly experienced Commercial Counsel to join its Legal team, working closely with go-to-market teams and providing pragmatic legal advice. The role involves contract review and negotiation, supporting internal stakeholders, and collaborating across the legal function and beyond.

Founding AI/Data Engineer (Remote)

Company: Glass Health

Location: Remote

Posted Jan 27, 2025

Glass Health, a physician-cofounded company, is seeking experienced engineers to build and scale new products using AI for clinical decision support. The role involves designing and building development and production platforms, developing user-facing AI features, and collaborating with various teams. The company aims to improve diagnostic accuracy, implement evidence-based medicine, and enhance patient outcomes worldwide. Glass Health offers a competitive compensation package, flexible work hours, and a supportive team environment. The company is at an inflection point, having raised $65M from top-tier investors and partnered with Kaiser Permanente Mid Atlantic.

Account Executive (AE)

Company: Meroxa

Location: Remote

Posted Jan 27, 2025

Meroxa is seeking a highly motivated Account Executive to join their sales team, focusing on driving the realtime data platform into Commercial markets. The role involves developing sales strategies, identifying leads, building client relationships, conducting sales presentations, and managing the sales pipeline. The ideal candidate should have proven work experience in enterprise or midmarket sales, a track record of exceeding sales quota, and excellent communication and negotiation skills. Meroxa offers competitive salaries, remote work, comprehensive benefits, and a commitment to diversity and inclusion.

ASIC Trading Desk - Sales Associate

Company: Luxor Technology

Location: Remote

Posted Jan 27, 2025

Luxor is seeking a remote sales professional with a Bachelor's degree and 2+ years of sales experience in the Bitcoin and mining industry. The role involves facilitating hardware procurement, providing market insights, developing sales strategies, sourcing new supplies, coordinating with operations, monitoring sales pipeline, and producing reports. Luxor is committed to equality and diversity, offering inclusive programs and benefits.

Director of Product Marketing

Company: Just Right Reader

Location: Remote

Posted Jan 27, 2025

Just Right Reader is a rapidly growing phonics curriculum company seeking an expert in Product Marketing. The role involves developing and owning the end-to-end product marketing strategy, enhancing product strategy for existing products, leading a high-performing team, conducting market research, collaborating cross-functionally, and overseeing content development. The company offers a meaningful impact in children's literacy, a passionate team, remote work, and comprehensive benefits. Qualifications include 6+ years of marketing experience, 5+ years in product marketing within Edtech, strong leadership skills, deep understanding of market research, exceptional communication skills, and ability to thrive in a fast-paced environment.

Coordinator of Development Operations

Company: GreenLight Fund

Location: Remote

Posted Jan 27, 2025

GreenLight Fund, a national nonprofit founded in 2004, partners with communities to create opportunities for inclusive prosperity. They facilitate a community-driven process to match local needs with proven organizations from other areas, providing collaborative support. GreenLight Fund has launched nearly 60 portfolio organizations, invested $385M, and reached over 749,000 individuals and families in 2024. The Coordinator of Development Operations will play a pivotal role in supporting development operations for GreenLight's national office and sites, including gift processing, data management, investor relations support, prospect research, and networkwide development systems support.

Billing and Coding Specialist

Company: Herself

Location: Remote

Posted Jan 27, 2025

Herself Health is a women's primary care provider in the Twin Cities metro area, focusing on specialized care for women 65+. They are seeking a Billing and Coding Specialist to join their team. The role involves coding encounters, providing education to physicians, and ensuring accurate and timely coding. The ideal candidate should have 24 years of physician coding experience, preferably in primary care, and be proficient in Microsoft Office. The company values collaboration, excellence, and a customer-first mindset.

Threat Hunting Researcher

Company: Palo Alto Networks

Location: Remote

Posted Jan 27, 2025

Palo Alto Networks is seeking a Threat Hunt Analyst to join Unit 42's Managed Services group. The role involves proactively searching for signs of malicious activity within an organization's network, using advanced tools and methodologies to identify anomalies and potential threats. The Analyst will also engage in research and experimentation to develop new hunting techniques and stay ahead of evolving threats. Effective communication is crucial, as the Analyst will work closely with other teams to share findings and coordinate response efforts. The company values innovation, collaboration, and execution, and offers development and personal wellbeing programs to support employees.

National VP of Sales and Training

Company: New Home Co

Location: Remote

Posted Jan 27, 2025

New Home Co, a homebuilder focused on major metropolitan areas in several states, is seeking a National Director of Sales. The role involves developing and implementing a national sales strategy, training sales managers, and ensuring consistent messaging of corporate culture across divisions. The ideal candidate should have a strong understanding of the homebuilding industry, excellent interpersonal skills, and a minimum of nine years of experience in the home building industry. The position offers a base salary between $150,000 to $200,000 per year, along with comprehensive benefits and potential for an annual bonus.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages