Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Senior Enterprise Account Executive (Remote, US-Based)

Company: Liquibase

Location: Remote

Posted Jan 26, 2025

Liquibase, a leader in database release automation, is hiring a Regional Sales Manager based in the UK. The ideal candidate should have extensive enterprise software sales experience, a proven track record in managing complex sales cycles, and the ability to develop and maintain relationships with executive-level contacts. The role involves solving interesting problems, opportunity creation, pipeline management, and revenue forecasting. Liquibase offers a remote-first culture, meaningful equity, comprehensive benefits, and growth opportunities.

General Manager, ProcurementWorks

Company: Tonkean

Location: Remote

Posted Jan 26, 2025

Tonkean is a customizable process experience platform that enables intelligent, personalized automations across various organizational systems. It aims to improve employee experience by democratizing access to advanced technologies, automating low-value tasks, and facilitating cross-team collaboration. The company is seeking a General Manager for ProcurementWorks to drive product development, delivery, and implementation, ensuring a seamless experience for enterprise procurement teams. The role involves defining product vision, collaborating with stakeholders, overseeing successful delivery, and leading cross-functional teams.

New Business Account Executive (Midwest)

Company: StackAdapt

Location: Remote

Posted Jan 26, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking an experienced Agency Business Development professional to prospect, pitch, and close new agency and brand-direct business. The ideal candidate should have a proven track record in sales, strong commercial abilities, and experience in programmatic advertising. StackAdapt offers a comprehensive benefits package, including flexible vacation, mental health care, and continuous learning opportunities. The company values diversity and inclusivity, fostering a supportive and collaborative culture.

Email Marketing Operations Assistant

Company: Golden Hippo

Location: Remote

Posted Jan 26, 2025

Golden Hippo, an employee-owned, vertically-integrated builder of popular health and wellness brands, is seeking an Email Marketing Operations Assistant. The role involves QA sales funnels, maintaining email deliverability, assisting with coding and data collection, learning eCommerce platforms, creating accessible documents, contributing to team strategy, and cross-functional coordination. The company offers comprehensive benefits, professional development opportunities, and a positive work environment. The base salary range is $2173-$2899 plus potential KPI bonuses.

New Business Account Executive (West)

Company: StackAdapt

Location: Remote

Posted Jan 26, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking an experienced Agency Business Development professional to prospect, pitch, and close new agency and brand-direct business. The ideal candidate should have a proven track record in sales, strong commercial abilities, and experience in programmatic advertising. StackAdapt offers a comprehensive benefits package, including vacation, mental health care, full benefits from day one, work from home reimbursements, and a supportive culture. They have been recognized for their diverse and inclusive workplace, high-performing campaigns, award-winning customer service, and innovation.

New Business Account Executive (East)

Company: StackAdapt

Location: Remote

Posted Jan 26, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking an experienced Agency Business Development professional with a proven track record in closing new agency business. The role involves prospecting, pitching, and closing deals while collaborating with other business functions. The ideal candidate should have 3+ years of sales experience, strong negotiation skills, and the ability to communicate complex concepts to executive-level prospects. StackAdapt offers a comprehensive benefits package, including flexible vacation, mental health care, and a supportive work culture.

Principal AI Research Scientist

Company: Technergetics

Location: Remote

Posted Jan 26, 2025

Technergetics is seeking a Principal of AI Research and Development with a PhD in computer science, machine learning, or a related field. The role involves conducting research, leading proposal writing, and collaborating with external researchers. The candidate must have 5+ years of professional experience in machine learning, grant writing, and business development. The position offers a competitive salary, remote work options, and comprehensive benefits. The ideal candidate will have a proven entrepreneurial mindset, passion for learning emerging ML technologies, and experience with machine learning frameworks like TensorFlow and PyTorch.

Account Executive, Cyber Security Sales | Remote US

Company: Coalfire

Location: Remote

Posted Jan 26, 2025

Coalfire is a cybersecurity company based in Denver, Colorado, with offices in the US and UK. They are dedicated to solving clients' complex cybersecurity challenges and are leaders in the field. The company is seeking an experienced Account Executive to sell their cybersecurity services, including penetration testing, AI network application, mobile hardware, social engineering, physical red teaming, exposure management, threat hunting, dark web monitoring, incident response playbook reviews, cyber maturity and risk assessments, TPRM, and CISO advisory. The ideal candidate will have a minimum of 4-6 years of experience in cybersecurity sales, a proven track record of achieving annual bookings targets, and excellent communication skills. Coalfire offers a flexible work model, opportunities for professional growth, and competitive benefits.

Scala Software Engineer - Backend

Company: Avetta

Location: Remote

Posted Jan 26, 2025

Avetta is seeking a Scala Software Engineer to join their backend development team. The role involves designing, building, and improving SaaS RESTful APIs. The ideal candidate should have a BS in Computer Science, 4+ years of experience with modern programming languages, 2+ years of handson Scala functional programming, experience building RESTful applications, and familiarity with microservices architecture. Avetta offers a collaborative environment, the chance to work with the latest technologies, and the satisfaction of shipping meaningful improvements that impact customers worldwide.

Financial Crime Analyst III

Company: Lead Bank

Location: Remote

Posted Jan 26, 2025

Lead is a fintech company offering banking infrastructure for embedded financial products and services. They operate an FDIC-insured bank in Kansas City, Missouri, with offices in San Francisco, Sunnyvale, and New York City. The company is built for a dynamic financial landscape, blending regulatory and technological expertise to help fintech partners scale operations with compliance and creativity. The Financial Crimes Analyst III role involves conducting investigations into suspicious activities, assisting in the buildout of the Financial Crimes program, and providing advisory services to BaaS partners. Qualifications include at least 5+ years of BSA experience, preferred BSA certification, and experience with Unit21 or other technology-focused AML software. Lead offers competitive compensation, medical and dental benefits, paid parental leave, and a flexible vacation policy.

Scala Software Engineer - Backend

Company: Avetta

Location: Remote

Posted Jan 26, 2025

Avetta is seeking a Scala Software Engineer to join their backend development team. The role involves designing, building, and improving SaaS RESTful APIs. The ideal candidate should have a BS in Computer Science, 4+ years of experience with modern programming languages, 2+ years of handson Scala functional programming, experience building RESTful applications, and familiarity with microservices architecture. Avetta offers a collaborative environment, the chance to work with the latest technologies, and the satisfaction of shipping meaningful improvements that impact customers worldwide.

Marketing Senior Associate

Company: Stash

Location: Remote

Posted Jan 26, 2025

Stash is seeking a Marketing Senior Associate with a focus on lifecycle and acquisition marketing. The ideal candidate will have a digital-first approach, strong creative instincts, and the ability to adapt quickly in a fast-paced environment. The role involves developing and executing cross-channel marketing campaigns, enhancing engagement strategies, and driving user growth. The candidate will work on revamping lifecycle touchpoints, crafting compelling campaigns, and supporting paid and organic marketing efforts. Stash is committed to diversity, equity, and inclusion, offering a comprehensive total rewards package, remote-first work policy, flexible PTO, and more. The company has received numerous external recognitions for its innovative fintech solutions.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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