Customer Satisfaction Jobs in Remote

223,284 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Enterprise Account Executive - Ecommerce

Company: Pipe17

Location: Remote

Posted Jan 26, 2025

Pipe17 is seeking an Ecommerce Enterprise Account Executive for a remote US-based position. The role involves developing and executing a strategic sales plan to achieve revenue goals, tracking pipeline in Hubspot, and identifying high-value opportunities. The ideal candidate is a high achiever with at least 3 years of full-cycle closing experience, comfortable with ambiguity, and able to work autonomously. They should have experience in digital B2B or eCommerce fulfillment, co-selling with partner organizations, and excellent communication skills. The role offers a competitive salary, comprehensive benefits, and the opportunity to contribute to a high-potential startup in a hot market space.

Sales Systems Engineer- Dallas

Company: Infinera Corporation

Location: Remote

Posted Jan 25, 2025

Infinera is offering a Sales Systems Engineer position with a base pay range of $743,000 to $1381,000. The role involves managing customer requirements, articulating product solutions, supporting technical presentations, and developing long-term customer relationships. The ideal candidate should be self-driven, have presentation skills, and be familiar with Infinera products. Infinera is an equal opportunity employer.

Product Marketing Manager

Company: Vivi

Location: Remote

Posted Jan 26, 2025

Vivi is a wireless screen mirroring and digital signage tool designed for education, aiming to enhance collaboration, control, and creativity in classrooms. With over 825,000 teachers and students using it worldwide, Vivi is committed to providing tangible solutions to the education industry. The Product Marketing Manager role involves developing and executing go-to-market strategies, product positioning, messaging, market insights, competitive analysis, product launches, and sales enablement. The ideal candidate should have a bachelor's degree in marketing, business, education, or a related field, with 5+ years of experience in product marketing. Strong understanding of the education technology industry, market trends, and proven track record of successful go-to-market strategies for digital products are required. Bonus points for prior experience in EdTech startups or K12 teaching. Vivi offers learning and development funds, wellness programs, competitive benefits, volunteer opportunities, and birthdays off.

Staff Product Manager

Company: Rise8

Location: Remote

Posted Jan 26, 2025

Rise8 is a company that is transforming the United States Government by focusing on employee experience and using next-level tech and collaboration. They offer competitive pay, benefits, and a unique culture. They are looking for a Product Manager with 10+ years of experience in various business settings, strong communication skills, and experience in agile and devops methodologies. The role involves teaching clients about product management best practices, leading balanced product teams, and ensuring project success and client satisfaction. Rise8 offers a flexible schedule, premium insurance, a 401k match, paid time off, education and training benefits, a home office budget, a wellness budget, and a MacBook Pro. The annual salary range is $156,696 - $235,044. US citizenship is required for this role.

Engagement Coordinator

Company: ReUp Education

Location: Remote

Posted Jan 25, 2025

ReUp Education, founded in 2015, is a unique organization dedicated to helping colleges and universities reenroll students who have stopped out. They have reenrolled nearly 21,000 students and recaptured over $139 million in tuition for their partners. The company is currently seeking an Engagement Coordinator to build relationships with students, engage them to determine if returning to school is the best option, and support Success Coaches. The role involves working remotely, establishing rapport with students, multitasking, and maintaining professional maturity. ReUp offers a comprehensive benefits package, including medical, dental, vision insurance, flexible time off, and a 401k plan. The company values teamwork, results, constant learning, diversity, equity, and inclusion, and fosters a joyful work environment.

Enterprise Account Executive - Position Located in Washington, D.C.

Company: Red Canary

Location: Remote

Posted Jan 26, 2025

The job posting is for an experienced Enterprise Account Executive with a passion for technology, located in the Washington DC metro area. The role involves prospecting into large companies, negotiating terms, managing customer expectations, and driving sales bookings for Managed Security Services. The ideal candidate has a track record of exceeding sales targets, strong communication skills, and experience selling sophisticated solutions to senior executives. The base salary is $137,500 - $160,000 per year with a total estimated on-target earnings of $275,000 - $320,000, plus commission and potential stock options.

Higher Education Sales Executive

Company: Mantra Health

Location: Remote

Posted Jan 25, 2025

Mantra Health, an award-winning digital mental health provider for colleges and universities, is seeking a Higher Education Sales Executive. The role involves designing and implementing a sales strategy, leading business efforts across a region, and establishing long-term client relationships. The ideal candidate should have experience selling into higher education, complex solution sales, and a proven track record of achieving sales goals. Mantra Health offers competitive benefits, including equity, medical coverage, flexible work location, unlimited PTO, and more. The salary for this role is $100k-$120k with an OTE of $200k-$240k.

Enterprise Account Executive - Position Located in Eastern PA/New Jersey

Company: Red Canary

Location: Remote

Posted Jan 26, 2025

The job posting is for an experienced Enterprise Account Executive with a passion for technology. The role involves prospecting into large companies, negotiating terms, managing customer expectations, and driving sales bookings. The ideal candidate should have a track record of exceeding sales targets, strong communication skills, and experience selling sophisticated solutions to senior executives. The base salary is $137,500 - $160,000 per year with a total estimated on-target earnings of $275,000 - $320,000. The role is located in Eastern PA or New Jersey with an application deadline of January 10, 2025.

Vice President, Revenue Enablement

Company: Cloudflare

Location: Remote

Posted Jan 26, 2025

The job posting is for a VP of Revenue Enablement position at Cloudflare. The role involves empowering the global sales organization with necessary knowledge, skills, tools, and processes to enhance sales velocity and productivity. The candidate will lead the Global Sales Enablement organization, ensuring the sales team and partners are well-equipped with content, training, and resources to sell Cloudflare's products effectively. The role requires setting a vision, operating model, and roadmap for sales and technical enablement, aligning with executive and GTM teams. The candidate will develop and implement enablement programs and tools, manage a high-performing team, and provide thought leadership in enablement methods and delivery systems. Desirable skills include strong communication, 15+ years of experience in enablement and sales, people management, and expertise in learning management systems.

Data Quality Coordinator

Company: cBEYONData

Location: Remote

Posted Jan 26, 2025

cBEYONData is hiring a Data Quality Coordinator for a multiyear SAP S4 HANA modernization project. The role involves coordinating data cleansing, reviewing data input templates, working with stakeholders, and reporting on data integration processes. The ideal candidate should have a DoD Secret security clearance, a bachelor's degree, 3+ years of experience, strong analytical skills, and proficiency in data management tools. Preferred qualifications include experience with large-scale government ERP implementations, Department of Defense Army experience, and familiarity with Agile principles.

Data Engineer

Company: Sidecar Health

Location: Remote

Posted Jan 26, 2025

Sidecar Health is a mission-driven company aiming to redefine health insurance by making it affordable and accessible for everyone. They are seeking a Data Engineer to build and maintain their data infrastructure, using cutting-edge tools and technologies. The ideal candidate will have a Masters degree in Computer Science or a related field, 1+ years of experience in a related role, and proficiency in SQL, Python, and data modeling. They will be responsible for building ETL jobs, transforming data, and creating reports and dashboards. The company offers competitive compensation, benefits, and the opportunity to make an impact at a rapidly growing company.

Senior Frontend SDK Engineer

Company: Wormhole Labs (wormholelabs.xyz)

Location: Remote

Posted Jan 26, 2025

Wormhole Labs, a blockchain technology company, is seeking a Senior Frontend Engineer with 3+ years of experience in building production-grade SDKs. The ideal candidate will contribute to the development of Wormhole TypeScript SDK, Wormhole Connect, and other open-source frontend components. They will collaborate with cross-functional teams, follow secure frontend development practices, and stay updated with web3 development trends. The company offers a competitive salary, restricted token units, unlimited time off, and a flexible work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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