Customer Satisfaction Jobs in Remote

223,349 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Solutions Sales Engineer

Company: Sumo Logic

Location: Gunnison, CO / Remote

Posted Jan 25, 2025

Principal Business Systems Analyst

Company: Atlassian

Location: London, United Kingdom / Remote

Posted Jan 25, 2025

Customer Support Agent - French Speaking

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 25, 2025

Performance Maintenance Specialist

Company: Waters

Location: Watertown, CT / Remote

Posted Jan 25, 2025

Director of Sales Play Activation

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 25, 2025

Sales Engineer – Cloud Data Warehouse, Data Engineering & AI - US Based - Remote

Company: Coenterprise

Location: Remote

Posted Jan 25, 2025

CoEnterprise, an award-winning B2B software and professional services company, is seeking a highly skilled Sales Engineer with expertise in cloud data warehousing, data engineering, and AI/ML. The role involves collaborating with the sales team to design scalable cloud data architectures, present tailored product demonstrations, and assist with RFPRFI responses. The ideal candidate should have strong experience with cloud data platforms, data engineering concepts, and AI/ML technologies. They should also possess excellent presentation, communication, and interpersonal skills, and have a customer-focused mindset.

Backend Engineer

Company: SINAI Technologies

Location: Remote

Posted Jan 25, 2025

SINAI, a San Francisco-based tech startup, is seeking a MidLevel Backend Engineer to join their team. The role involves designing, implementing, and maintaining backend services and APIs for their platform. The engineer will collaborate with cross-functional teams to deliver working software in a collaborative environment. SINAI aims to enable companies to meet their carbon reduction targets efficiently. The ideal candidate should have at least 2 years of professional experience in backend engineering, strong experience with Node.js, TypeScript, and relational databases, and production experience with GraphQL or REST APIs.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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