Customer Satisfaction Jobs in Remote

223,444 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Account Executive Mid-Market, UK&I (Workvivo)

Company: Zoom

Location: Remote

Posted Jan 24, 2025

Workvivo, an employee experience platform, seeks a member for its EXP team to boost Workvivo's adoption among current Zoom customers and new prospects. The ideal candidate will have experience managing mid-market sales cycles, closing deals in a fast-paced SaaS environment, and building C-level executive relationships. Fluency in English is required. Workvivo, part of Zoom, values customer satisfaction and aims to enhance employees' working lives globally.

Wind Technician - Travel (United States)

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 24, 2025

ESB Integration Engineer

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are committed to creating a more equitable, inclusive world. The Software Engineering - Development role involves designing, developing, and implementing cutting-edge software solutions. The ideal candidate should have 6+ years of experience with integration protocols, proficiency in creating message flows, and expertise in implementing security measures. Kyndryl offers opportunities for career growth, with potential to advance to roles like Principal Engineer or Vice President of Software. The company values diversity and inclusivity, providing state-of-the-art resources and benefits to support employees.

Senior Managing Consultant

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Senior Managing Consultant with extensive IT strategy and cloud technology expertise. The role involves delivering value to customers and Kyndryl by applying deep domain, technology, and industry expertise to analyze issues and create innovative solutions. The consultant will guide customers in adopting major cloud and non-cloud technologies, advise on technology options, and help make strategic choices. They will also lead a team of consultants and architects, facilitate workshops, and capture lessons learned to update methodologies. The ideal candidate should have consulting experience with a 'big 4' firm, knowledge of major cloud technologies, and subject matter expertise in at least three domains. They should possess strong analytical skills, presentation skills, and understanding of DevSecOps, Agile, and Scrum.

Senior Customer Success Engineer - West US

Company: Apollo GraphQL

Location: Remote

Posted Jan 24, 2025

Apollo is seeking a Senior Customer Success Engineer to serve as a trusted advisor to large enterprises, guiding them through complex challenges and celebrating their wins. The role involves building deep, high-touch relationships with a small portfolio of high-revenue, high-potential accounts. The ideal candidate should have 7+ years of experience in a technical customer-facing role, a strong understanding of software development, APIs, and web technologies, and proven experience managing high-value accounts. Apollo offers competitive compensation, equity, and benefits, including medical, dental, and vision plans. This is a fully remote position open to candidates based in the US or Canada with work hours aligned to PST or MST time zones.

Area Sales Manager- New England

Company: Intuitive

Location: Nashua, NH / Remote

Posted Jan 24, 2025

Intuitive is a company dedicated to minimally invasive care, utilizing ingenious technology and robotic-assisted surgery. They aim to foster an inclusive and diverse team, committed to making a difference in healthcare. The da Vinci® Area Sales Manager role involves selling the da Vinci® Surgical System to hospitals, requiring knowledge of robotics, solution selling skills, and the ability to build a team of advocates. The ideal candidate should have a Bachelor's degree, minimum 5 years of sales experience, preferably in healthcare or capital sales, and a proven track record in capital medical equipment sales. They must possess excellent interpersonal and communication skills, and be able to travel up to 50%.

Team Lead - iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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