Customer Satisfaction Jobs in Remote

223,444 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Sr Enterprise Account Executive, Manufacturing

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 24, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job posting is for a sales role in Southern California, requiring 10+ years of enterprise software sales experience, a proven track record of exceeding sales targets, and the ability to build relationships with C-suite personas. The role involves developing account strategies, overseeing client relationship mapping, and being a trusted advisor to customers. The position offers a competitive base pay, equity, variable compensation, and benefits.

Senior Oncology Account Specialist GU Kansas City

Company: Pfizer

Location: Kansas City, MO / Remote

Posted Jan 24, 2025

Pfizer is seeking a Senior Oncology Account Specialist (SOAS) with extensive pharmaceutical sales or oncology healthcare professional experience. The role involves promoting Pfizer's product portfolio, educating healthcare providers, and improving patient experience. The ideal candidate should have a BA/BS degree or equivalent experience, a valid US driver's license, and a proven track record in sales or healthcare. Preferred qualifications include oncology sales experience, a master's degree, and advanced healthcare professional degree. The position offers a competitive salary range, quarterly sales incentive bonus, and comprehensive benefits. The territory includes the Kansas City area.

Director, Channels and Alliances, Public Sector

Company: Datadog

Location: Remote

Posted Jan 24, 2025

Datadog is seeking a Director of Channels & Alliances to drive incremental revenue by building and scaling a US Federal and SLED partner community. The role involves hiring, developing, and managing a high-performing team, recruiting new partners, accelerating existing partner business, collaborating with sales and marketing teams, and serving as an executive sponsor for key partnerships. The ideal candidate should have 5+ years of leadership experience in the US Public Sector, 10+ years in business development or channel sales at a cloud services or SaaS organization, and excellent communication skills.

System Administrator

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

OCM Junior Consultant

Company: Kyndryl

Location: Boulder, CO / Remote

Posted Jan 24, 2025

Regional Sales Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a Regional Sales Manager - MCS Industrial Markets for the Italy-Milano area. The role involves achieving sales targets, developing lead generation strategies, and selling analytical instruments like handheld XRF and LIBS spectrometers. The ideal candidate should have at least 5 years of sales experience, proficiency in Italian and English, and a strong understanding of industrial markets. The position requires extensive travel, up to 60% of the time, and collaboration with various business units. The company offers an unmatched combination of innovative technologies, purchasing convenience, and comprehensive support.

Director, Sales - Philippines

Company: Equinix, Inc

Location: Manila, Philippines / Remote

Posted Jan 24, 2025

Commercial Account Manager - Public Sector

Company: Forcepoint

Location: Remote

Posted Jan 24, 2025

Forcepoint, a leading global cybersecurity company with 20+ years of experience, 2.7k employees, and 11k+ customers, is seeking a Commercial Account Manager for its Public Sector Team. The role involves setting sales strategies, identifying leads, and closing business in the Network Edge portfolio. The ideal candidate should have proven cybersecurity experience, preferably in the US Public Sector, and a technical background in security software and hardware. Responsibilities include understanding customer priorities, proposing Forcepoint solutions, managing accounts, and meeting or exceeding sales quotas. The company values diversity and inclusivity, encouraging applicants who align with their mission but may not meet every requirement.

Field Scientist, Applications - Ion Chromatography

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a highly qualified and self-motivated individual to support their latest generation Ion Chromatography (IC) instrumentation as a field-based Application Scientist. The role involves providing training, technical support, and applications assistance to customers. The candidate will work within a multi-disciplinary matrix team and have the opportunity to travel up to 75% within Central and South United States, with occasional international travel. The ideal candidate should have a bachelor's degree in chemistry or a related field, 3+ years of hands-on IC experience, and excellent communication skills. Thermo Fisher Scientific offers competitive remuneration, benefits, and a range of employee perks.

Technical Support Engineer

Company: The Washington Post

Location: Washington, DC / Remote

Posted Jan 24, 2025

The Technical Support Engineer role at Arc XP involves handling complex technical escalations, debugging production issues, partnering with engineering teams, maintaining a knowledge base, analyzing support trends, and providing technical guidance. Required skills include 2+ years of B2B technical support experience in a SaaS environment, proficiency in a programming language, experience with modern web technologies, incident management, and excellent communication skills. The Washington Post offers competitive benefits, including medical, dental, vision coverage, pension, 401(k) match, vacation, sick leave, holidays, parental leave, mental health resources, and more. The salary range is $74,200.00 - $123,600.00 USD Annual.

Senior Consultant (1478)

Company: Highstreet IT Solutions

Location: Remote

Posted Jan 24, 2025

Highstreet, an Oracle Cloud Managed Services and Implementation partner, is seeking a Senior Payroll Consultant with extensive experience in public sector K12 and higher education institutions. The ideal candidate should have a deep understanding of payroll processes, be able to advise clients on process improvements, and have experience in implementing or supporting new ERP systems such as Oracle Fusion Cloud. The role involves building and maintaining strong client relationships, leading problem-solving efforts, and delivering key components of strategic roadmaps and account plans for clients. The candidate should have excellent leadership skills, strong communication abilities, and a proven track record of developing relationships with C-suite decision-makers.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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