Customer Satisfaction Jobs in Remote

223,444 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Senior Platform Architect

Company: ServiceNow

Location: Amsterdam, Netherlands / Remote

Posted Jan 24, 2025

Demand Generation, Marketing Manager

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Jan 24, 2025

Account Executive - SMB (DACH Region)

Company: Smartsheet

Location: London, United Kingdom / Remote

Posted Jan 24, 2025

GCP Auditor

Company: RQM+

Location: Remote

Posted Jan 24, 2025

RQM+ is seeking a seasoned Medical Device lead auditor with over 10 years of experience in the Clinical Research industry, specifically in Medical Devices. The candidate must be proficient in Good Clinical Practice, including 21 CFR, ISO14155, ICH GCP, and have expertise in FDA BIMO Audit expectations and ISO20916, EU IVDR. The role involves project management, audit planning, execution, and report issuance. The candidate will also identify opportunities for RQM+ to provide additional support, mentor junior auditors, and maintain training in new regulations. This is a client-facing role requiring strong communication skills, integrity, and the ability to handle challenging situations with diplomacy. RQM+ values its employees, offering a competitive compensation package and a focus on work-life balance.

Recruiter (Oil & Gas, Midstream)

Company: Workrise

Location: Remote

Posted Jan 24, 2025

Workrise is seeking a Recruiter for the Oil and Gas Midstream team. The role involves sourcing workers, reviewing resumes, and finding job opportunities across various categories and roles. The recruiter will collaborate with the worker recruiting and sales teams to maintain a pipeline of workers for quick and efficient delivery to clients. The position requires a Bachelor's degree, 2+ years of client-facing experience, and 3+ years in the Oil and Gas industry. The recruiter will also support the Workforce team, provide market trends, and communicate effectively with various audiences. The role involves travel, use of office equipment, and computer programs. The recruiter should be able to lift up to 25 lbs.

Digital Transformation Leader

Company: GE Aerospace

Location: Boston, MA / Remote

Posted Jan 24, 2025

Senior Toxicologist

Company: RQM+

Location: Remote

Posted Jan 24, 2025

RQM+ is a leading MedTech service provider with a global team of regulatory and quality experts. They offer comprehensive services including clinical trials, lab services, and reimbursement services, supporting market access for medical devices, digital therapeutics, and diagnostics. The company has deep expertise in all clinical specialties and works with top medical device manufacturers. The Toxicologist position involves technical support for toxicological risk assessment, biological evaluation, and regulatory compliance. Requirements include a degree in Toxicology, technical writing experience, and knowledge of US FDA and European regulations. RQM+ values its employees, offering a rewarding work environment with a focus on work-life balance.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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