Customer Satisfaction Jobs in Remote

223,444 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

RVP, Sales, North Central

Company: Illumio

Location: Chicago, IL / Remote

Posted Jan 24, 2025

Solution Engineer

Company: insightsoftware

Location: Remote

Posted Jan 24, 2025

Insightsoftware is a global provider of financial solutions for the Office of the CFO. They offer comprehensive solutions across financial planning and analysis, accounting, and operations. The company is seeking a Solutions Engineer to handle product demonstrations, presales support, and partner enablement for their budget consolidation business unit. The ideal candidate should have a consulting mindset, technical expertise, and excellent communication skills. The role is remote-based and requires a Bachelor's degree in a related field, at least 3 years of experience in a sales engineering or solutions consulting role, and proficiency in EPM and/or ERP platforms.

Workers Compensation Claims Technician - West Region

Company: Liberty Mutual Insurance

Location: Las Vegas, NV / Remote

Posted Jan 24, 2025

Liberty Mutual Insurance is seeking a Workers' Compensation Claims Technician with at least 3 years of experience. The role involves conducting investigations, setting up claims, determining the need for independent adjusters, evaluating claims for potential fraud, and negotiating settlements. The company offers a competitive salary range, benefits, and opportunities for growth. Candidates must reside within 50 miles of specified locations or be eligible for 100% remote work in California. Liberty Mutual values diversity, integrity, and hard work, providing a supportive work environment.

Client Lead

Company: Method

Location: Remote

Posted Jan 24, 2025

Method is a global design and engineering consultancy that crafts practical, powerful digital experiences to improve lives and transform businesses. The Client Lead role involves strategic consulting, delivery and project oversight, account growth, and collaboration with various teams within the consultancy. The role requires 10+ years of experience in consulting, digital services, or a similar industry, with a strong understanding of digital technologies and excellent communication skills. Method values work-life balance and offers competitive perks, including continuing education opportunities, flexible PTO, and health benefits.

Product Counsel

Company: Vetcove

Location: Remote

Posted Jan 24, 2025

Vetcove, a rapidly growing eCommerce platform for veterinary supplies, is seeking a skilled Product Counsel. The ideal candidate will have a strong legal background in technology transactions, intellectual property, privacy, and regulatory compliance. They will review and negotiate contracts, provide legal advice, contribute to Vetcove's privacy program, and develop customer-facing documentation. The role offers a competitive salary, comprehensive benefits, and the opportunity to work remotely within the USA. Vetcove is committed to diversity and inclusion, and is dedicated to providing a work environment free from discrimination.

Senior Developer - Java Full Stack with Mobile Development Experience

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Software Engineering - Developer with 10+ years of IT experience, particularly in application design, development, and modernization. The role involves designing, developing, and implementing cutting-edge software solutions, with opportunities to architect solutions, test code, and deploy CI/CD pipelines. The candidate will work on application modernization projects, collaborate with various teams, and provide work estimates. Kyndryl values diversity and offers benefits, learning programs, and a platform for volunteering. The role offers opportunities for career growth, with potential to advance to Principal Engineer or Vice President of Software.

Growth Marketing Manager

Company: insightsoftware

Location: Remote

Posted Jan 24, 2025

Insightsoftware, a global provider of financial solutions, is seeking a Growth Marketing Manager for their Tax suite of products. The ideal candidate will develop strategic marketing plans, manage campaigns, and collaborate with various teams to drive growth. The role requires experience in B2B software, marketing automation skills, and proficiency in sales and marketing tools. The company values equal employment opportunity and offers a high-energy, high-performance global team environment.

Technical Writer

Company: Interos Inc

Location: Remote

Posted Jan 24, 2025

Interos, a supply chain risk intelligence company, is seeking a Technical Writer to join their Product & Technology team. The role involves creating comprehensive, engaging, and user-friendly documentation for both external customers and internal teams. The Technical Writer will collaborate with various teams to ensure documentation aligns with organizational goals and user needs. Essential duties include creating user manuals, release notes, API guides, FAQs, quick-start guides, knowledge base articles, and internal team documentation. The ideal candidate should have a Bachelor's degree in a relevant field, 3+ years of experience in technical writing for SaaS products, and a basic understanding of SaaS, APIs, and related technologies.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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