Customer Satisfaction Jobs in Remote

223,567 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

world’s work marketplace fastest-growing revenue stream 8+ years of software development

Contract: Development Team Lead / Manager (Java)

Company: Upwork

Location: Remote

Posted Jan 24, 2025

Upwork, a global work marketplace, is seeking an Engineering Lead with 8+ years of software development experience. The role involves managing a team of engineers, collaborating with cross-functional teams, and driving the company's fastest-growing revenue stream. The ideal candidate should have a deep understanding of software development life cycle principles, agile practices, and experience in designing and maintaining distributed backend systems. They must also possess strong leadership, communication, and coaching skills, with a proven track record of delivering complex projects and managing high-performing teams.

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Staff Systems Engineer - Monitoring (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

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Payment Risk Intern

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

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Sr. Revenue Operations Analyst

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 24, 2025

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Senior Full Stack Engineer - Portal Platform

Company: Abnormal Security

Location: Remote

Posted Jan 24, 2025

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Senior Software Engineer, Infrastructure - Platform (Datastores)

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

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German Speaking Outbound Sales Development Representative

Company: Twilio

Location: Remote

Posted Jan 24, 2025

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pioneer and market leader of Zero Trust segmentation protects critical applications and valuable digital assets ransomware mitigation and segmentation solutions

Regional Sales Director

Company: Illumio

Location: Munich, Germany / Remote

Posted Jan 24, 2025

Illumio, a leader in Zero Trust segmentation, is seeking a Regional Sales Director with 8+ years of enterprise selling experience, particularly in security and networking software. The role involves finding and creating new sales opportunities, driving a regional sales plan, and collaborating with various teams. The ideal candidate should have a strong track record of selling to the C-suite, be technically savvy, and have a robust network of contacts. Illumio offers a comprehensive benefits package and fosters a diverse, inclusive culture.

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Sr. Cloud Infrastructure Engineer (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

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Strategic Account Executive-Southeast

Company: Smartsheet

Location: Charlotte, NC / Remote

Posted Jan 24, 2025

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Audio Data Collection Project - Ukrainian (Czech Republic)

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

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Senior Backend Software Engineer

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 24, 2025

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Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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