Customer Satisfaction Jobs in Remote

223,569 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Site Reliability Engineer (Cloud Networking)

Company: Kyndryl

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Kyndryl, a company that designs, builds, manages, and modernizes mission-critical technology systems, is seeking a Site Reliability Engineer for Skytap, a recently acquired product/SaaS company. The role involves designing, implementing, and operating software-defined networking technology, ensuring reliability, scalability, and security of systems. The engineer will work closely with development, operations, and security teams, and will be responsible for tasks such as designing and adding new monitoring, logging, alerting, and metrics to systems, improving configuration management systems and automation, and ensuring the software release process is operating smoothly. Kyndryl offers a global footprint, professional growth opportunities, and a comprehensive benefits package.

Customer Marketing Manager

Company: GiveCampus

Location: Remote

Posted Jan 24, 2025

GiveCampus, a leading fundraising platform for nonprofit educational institutions, has achieved six consecutive years of profitability and positive cash flow. They recently raised $50 million to accelerate growth. The company is committed to social mobility, having donated $1 million in free fundraising support for low-income, first-generation, and underrepresented students. GiveCampus is seeking an experienced Customer Marketing Manager to help shape their partner marketing strategy and support cross-sell and retention efforts.

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW offers a rewarding career opportunity for IT professionals, emphasizing collaboration, innovation, and personal growth. As an Associate Consulting Engineer (ACE), you'll work alongside industry-leading experts, gain valuable skills, and participate in a best-in-class training program. The role involves partnering with customers, improving monitoring tools, and contributing to solution design. CDW values diversity, fostering an inclusive environment that encourages individuality and professional development. The company provides comprehensive benefits and a supportive culture, making it an excellent choice for those passionate about technology and committed to customer success.

Senior Category Analyst E-Commerce

Company: C.A. Fortune

Location: Remote

Posted Jan 24, 2025

CA Fortune is seeking a Senior Category Analyst for a fully remote or hybrid role in Chicago, IL. The ideal candidate will have agency or client engagement experience, Power Query expertise, and proficiency in data visualization platforms like PowerBI or Power Excel. They should possess advanced analytical and Excel skills, with in-depth experience in selling, story development, and category management principles. A Bachelor's degree and 5+ years of CPG industry sales and category management experience, preferably in NaturalSpecialtyOrganic food and beverage, is required. The role involves presenting business reviews, creating analytical tools, improving reporting methodology, analyzing shopper and consumer information, and tracking sales trends. The company offers a competitive salary range of $70000 - $80000, along with comprehensive benefits and a commitment to diversity and inclusion.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 24, 2025

Senior Product Manager - APIs & Integrations

Company: ExtraHop

Location: Remote

Posted Jan 24, 2025

ExtraHop is a cybersecurity company offering a market-leading Network Detection and Response (NDR) product. They are committed to providing security teams with the tools to detect, investigate, and respond to advanced threats. The company is seeking a Senior Product Manager with a strong background in security, APIs, and integration products to join their world-class product management team. The role involves building relationships with customers, identifying new opportunities, and driving the product vision and roadmap. ExtraHop is recognized for its innovation and commitment to building a diverse and inclusive team, offering competitive benefits and a hybrid work model.

Sr Application Engineer - East Coast

Company: Aptiv

Location: Troy, MI / Remote

Posted Jan 24, 2025

Aptiv's North American Connection Systems team is seeking an experienced Application Engineer for the commercial/specialty vehicle market. The role involves identifying new business opportunities, understanding customer requirements, and serving as the 'Voice of the Customer' (VoC) to internal engineering teams. The ideal candidate will have a Bachelor's degree in Mechanical or Electrical Engineering, 3+ years of automotive connection systems experience, and familiarity with commercial/specialty vehicles. Additional preferred qualifications include a Master's degree, experience with injection molded plastics and stamped metal, and proficiency in Microsoft Office. Aptiv offers competitive compensation, learning opportunities, and a diverse, innovative work environment.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 24, 2025

Online Data Analyst (m,f,d) - Germany

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

This is a part-time, long-term freelance opportunity for a detail-oriented individual with proficiency in English and German, and familiarity with German affairs. The role involves enhancing digital maps, conducting online research, and completing various tasks. The company, TELUS Digital AI, values diversity and offers equal opportunities. The position requires passing an assessment and ID verification, and offers the chance to be part of a dynamic, innovative team.

Senior Principal Product Manager, API & Extensibility

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Atlassian is offering a remote Senior Principal Product Manager position for API and Extensibility. The role involves leading the development and execution of the API and Extensibility strategy, collaborating with cross-functional teams, and setting OKRs. The ideal candidate should have 10 years of product management experience in B2B SaaS companies, strong API development and strategy implementation experience, and technical fluency. Atlassian values diversity and offers competitive compensation and benefits. The role requires the candidate to be located in the PST time zone.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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