Customer Satisfaction Jobs in Remote

223,598 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Surety Senior Underwriter

Company: Liberty Mutual Insurance

Location: Charlotte, NC / Remote

Posted Jan 24, 2025

Head of Microsoft Alliance LATAM

Company: Kyndryl

Location: Sebring, FL / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Head of Microsoft Alliance LATAM to lead growth, revenue, and customer adoption through innovative partnerships. The role involves managing a team to expand services signings and revenue, collaborating with customer partners, and creating, building, and managing relationships with alliance partners. The ideal candidate should have 5+ years of sales and business development experience, deep knowledge of Microsoft Partner programs, and outstanding client management skills. Kyndryl offers a competitive compensation range, comprehensive benefits, and opportunities for career growth.

Software Engineer II - Message Security Detection

Company: Abnormal Security

Location: Remote

Posted Jan 24, 2025

Abnormal Security is recruiting a Software Engineer to join the Threat Response Engine team, crucial in their mission to safeguard global enterprises from diverse email threats. Utilizing behavioral AI, they've developed advanced protection for over 15% of Fortune 500 companies. The role involves architecting, designing, and building the Automated Threat Response Engine, operationalizing a highly autonomous and scalable threat response system for multiple datacenters and regions. The ideal candidate should have 3+ years of Python backend development experience, proven ability to solve complex problems, and experience with log analytic tools.

Customer Partner

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 24, 2025

Kyndryl is seeking an Account Management Partner to drive proactive account growth, develop and execute cutting-edge account strategies, and build trusted relationships with top-level executives. The role involves leading one or more Portfolio or Strategic accounts, generating new opportunities, and expanding existing work into larger scopes and new capabilities. The ideal candidate should have 5+ years of experience running account P&L, deep knowledge of business and technology trends, and proven experience with revenue growth, cost, profitability, trends, and risks. Japanese language proficiency and experience in the Manufacturing industry are preferred. Kyndryl values diversity and offers opportunities for career growth, including hands-on experience, learning opportunities, and certification in major platforms.

Senior Customer Success Manager

Company: Simon Data

Location: New York, NY / Remote

Posted Jan 24, 2025

Simon Data, founded in 2015, is seeking a Senior Customer Success Manager. The role involves leading strategic client engagements, driving technical solutions, and managing renewals and upsells. The ideal candidate should have 5+ years of experience in consulting, customer success, or client-facing roles, with strong analytical skills and experience with CRM and project management tools. The position is remote but candidates must live in Eastern Time. Simon Data offers comprehensive benefits including 100% coverage of medical premiums, flexible PTO, and a professional development stipend.

Senior Data Engineer

Company: Braze

Location: New York, NY / Remote

Posted Jan 24, 2025

Braze is a customer engagement platform that values a passionate, kind, and approachable workforce. They seek individuals with extensive data engineering experience to lead the design, implementation, and monitoring of scalable data pipelines and architectures. The ideal candidate should have a proven track record in data engineering, strong SQL skills, and the ability to collaborate effectively with cross-functional teams. Braze offers competitive compensation, flexible time off, comprehensive benefits, and a supportive culture recognized as a Great Place to Work.

Sr. VoIP Engineer (Remote, IND)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Senior VoIP Engineer. The role involves expanding and supporting enterprise VoIP, collaborating with solution providers, and providing advanced support for various VoIP platforms. The ideal candidate should have extensive experience in VoIP and contact center engineering, strong troubleshooting skills, and excellent customer service abilities. The position offers a dynamic, fast-paced environment with opportunities for continuous learning and improvement. CrowdStrike values inclusivity, career flexibility, and commitment to customers, community, and team members.

Sr. Graphic Designer

Company: Bradshaw Home

Location: Rancho Cucamonga, CA / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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