Customer Satisfaction Jobs in Remote

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Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Equipment Install Technician - Inland Empire/Orange County

Company: Henry Schein

Location: Remote

Posted Jan 24, 2025

The Equipment Install Technician (EIT) position involves providing installation and repair services for Henry Schein customers, requiring a working knowledge of hydraulics, mechanical, and electrical systems. The role necessitates strong troubleshooting skills, professionalism, and interpersonal communication abilities. Typically, 2 or more years of field service experience is required, along with a high school education or equivalent. The position offers a competitive salary range of $49,631 - $68,243, along with comprehensive benefits including medical, dental, vision coverage, 401K, generous time off, and more. Vaccination against COVID-19 is mandatory.

Neuroscience Health and Science Professional - Beaumont, TX

Company: Pfizer

Location: Remote

Posted Jan 24, 2025

Pfizer is dedicated to delivering high-quality, safe, and effective products to patients worldwide. The company values innovation, customer orientation, and compliance in all aspects of its operations, from manufacturing to compliance. Pfizer is currently seeking a Neuroscience Health & Science Professional (HSP) to drive sales, engage with customers, and develop strategies for business growth. The ideal candidate should possess strong sales, promotional, and strategic business development skills, along with excellent communication and teamwork abilities. The role involves working remotely, collaborating with cross-functional teams, and leveraging digital tools for customer engagement. Qualifications include a bachelor's degree, relevant work experience, and a valid US driver's license. The annual base salary ranges from $71,700 to $180,200, with additional quarterly sales incentives. Pfizer offers comprehensive benefits and a commitment to equal employment opportunities.

Associate Director, SAP Sales Specialist

Company: Kyndryl

Location: Zurich, Switzerland / Remote

Posted Jan 24, 2025

Quality and Continuous Improvement - Design - Japan

Company: Hitachi Energy

Location: Remote

Posted Jan 24, 2025

The role involves establishing and maintaining a Quality culture within the organization, acting as a role model for Quality and Continuous Improvement, and influencing employees to support these strategies. The individual will also drive the organization towards a learning culture, enhancing lessons learned and best practices. They will support audit management, project execution teams, and factories in enhancing production processes to meet Japanese utilities expectations. The role requires an Engineering degree, Quality Management Systems knowledge, understanding of Japanese market requirements, proficiency in English, extensive industry experience, and familiarity with Hitachi Energy's core values of safety and integrity.

Sr Revenue Operations Lead, Strategic Initiatives

Company: Upwork

Location: Remote

Posted Jan 24, 2025

Upwork, a global work marketplace, is seeking a Senior Revenue Operations Lead. This role involves leading sales planning processes, collaborating on GTM strategies, and designing territory models. The ideal candidate should have 7+ years of experience in Sales Operations, GTM Strategy, or Territory Planning, preferably in SaaS environments. They must be proficient in Salesforce, Tableau/Domo, Outreach, and other sales operations tools. The position offers a competitive salary range of $136,000—$160,000 USD, along with benefits like medical insurance, unlimited PTO, and a generous Employee Stock Purchase Plan.

Area Business Manager, Central Valley, CA

Company: Blueprint Medicines

Location: Redding, CA / Remote

Posted Jan 24, 2025

The Area Business Manager role at Blueprint Medicines involves contributing to the successful launch of AYVAKIT, building a new market for patients with systemic mastocytosis, and developing markets within assigned territories. The individual will be a product and disease state expert, building relationships with healthcare professionals and cross-functional colleagues to deliver patient support. They will report to the Regional Business Director and collaborate with various teams. Key responsibilities include educating healthcare professionals on relevant products and disease states, managing accounts, engaging in patient pull-through strategies, and building collaborative partnerships. The ideal candidate will have a BA/BS degree, 5+ years of biotech/pharma sales experience, and a strong clinical background in Allergy/Immunology, Hematology, and/or Rare Disease. Preferred qualifications include a degree in Health Sciences, Business, Marketing, or related field, product launch experience, and understanding of disease modifying therapies.

Senior Technical Consultant - Customer Workflows

Company: ServiceNow

Location: Riyadh, Saudi Arabia / Remote

Posted Jan 24, 2025

ServiceNow is seeking Senior Consultants for its Customer Service Management (CSM) solutions. The role involves delivering industry best practices for customer service, field service, knowledge, and contact center processes. The consultant will lead technical aspects of project delivery, including application UI configuration, workflow configuration, and development of client-specific reporting. They will also interface with ServiceNow technical teams and be a subject matter expert on CSM best practices. Qualifications include proven experience in technical consulting roles, knowledge of web technologies, and strong communication skills. ServiceNow is committed to creating an inclusive environment and is an Equal Employment Opportunity Employer.

Account Executive, Mid-Market - Central NJ

Company: Abnormal Security

Location: Remote

Posted Jan 24, 2025

Abnormal Security is seeking a Mid-Market Account Executive to join their sales team. The role involves selling security solutions to small to medium-sized businesses, managing the entire sales cycle, and hitting new annual recurring revenue quotas. The ideal candidate should have a hunter mentality, cybersecurity experience, and team selling skills. They must be able to prospect, present value, and manage sales methodology effectively. A good understanding of leveraging other departments and a cultural fit with Abnormal's values are also required. The role offers a base salary range of $90,000—$110,000 USD, with potential for bonuses, RSUs, and benefits.

Business Systems Analyst - Claims

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Pie Insurance is a company dedicated to empowering small businesses by making commercial insurance affordable and user-friendly. They leverage technology to revolutionize how small businesses purchase and interact with commercial insurance. Pie's diverse team, comprising builders, dreamers, and entrepreneurs, is guided by core values and principles. The Business Systems Analyst role involves collaborating with stakeholders to understand business requirements and optimize processes using technology. Key responsibilities include designing requirements, curating user stories, executing test scenarios, and providing training and support. The ideal candidate should have 3+ years of experience in a similar role, a degree in Computer Science or related field, and expertise in SaaS platforms and cloud-based systems. Pie offers competitive compensation, equity, comprehensive health plans, generous PTO, and a supportive work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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