Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Sales Director

Company: Arrow Electronics

Location: Remote

Posted Jan 24, 2025

Head of Disputes

Company: Robinhood

Location: Denver, CO / Remote

Posted Jan 24, 2025

Engagement Mgr

Company: ServiceNow

Location: São Paulo, Brazil / Remote

Posted Jan 24, 2025

Executive Director, Business Development - Key Accounts (BioPharma), Central Labs

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

The job description outlines a leadership role for a Key Accounts program within the Central Labs division of the Analytical Services Division (ASD). The successful candidate will lead a team of Key Account Managers, driving revenue growth and authorizations for top accounts. Key responsibilities include developing a value proposition, strategic account plans, and strong relationships with key clients. The ideal candidate should possess extensive experience in clinical business development, key account management, and sales management, with a deep understanding of the laboratory and clinical trials market. The role requires excellent leadership, organizational skills, and the ability to build and motivate high-performing teams. The position is global and can be remote within the US, preferably in the east coast time zone.

R&D Verification Engineer II - Remote

Company: Ansys

Location: Vancouver, Canada / Remote

Posted Jan 24, 2025

Ansys is seeking a R&D Verification Engineer II to join the Electronics, Semiconductor and Optics Business Unit (ESOBU). The role involves conducting software testing of ANSYS applications like HFSS and HFSS 3D Layout, ensuring product meets customer needs in terms of functionality and usability. The engineer will work closely with the product creation team, communicate with technical specialists, and approve product releases when quality standards are met. Minimum qualifications include a BS in Engineering or related field with at least 3 years of experience, or MS with at least 1 year of experience. Technical knowledge in high frequency principles, RF/Microwave Electronics, Antennas and RCS, Signal and Power Integrity, PCB and IC Design, EMI/EMC is required. Familiarity with Ansys HFSS and large-scale commercial software testing is preferred. Ansys values adaptability, courage, generosity, and authenticity, and is committed to diversity and inclusion.

Account Executive for SkyHive - APJ

Company: Cornerstone OnDemand

Location: Singapore / Remote

Posted Jan 24, 2025

The text describes a sales role at SkyHive, focusing on driving revenue growth through strategic shifts from Jobs to Skills. The role involves hunting and closing new and existing Cornerstone accounts, exceeding sales targets, and partnering with various teams to ensure client satisfaction. The ideal candidate should have 5+ years of enterprise sales experience, fluency in English, and preferably additional languages. An HR tech or data solution background is required, along with a proven track record in selling to VP and C-level executives.

Technical Solutions Specialist- Autodesk Construction Cloud (ACC)

Company: M2 Technologies

Location: Remote

Posted Jan 24, 2025

Symetri, formerly Microdesk, is seeking a Construction Technology Specialist to join their team. The role involves introducing Autodesk Construction Cloud (ACC) technologies, design software, and other Symetri products to prospective and existing accounts. The specialist will play a pivotal role in transforming how construction firms plan, design, and deliver projects. Responsibilities include preparing and delivering customer-facing software demonstrations, aligning with customers' intended business outcomes, and spanning the entire project lifecycle. Beyond pre-sales, the role involves post-sales execution, including scoping, training, implementation, and mentoring services. The position offers the opportunity to work on innovative projects and contribute to the success of the construction industry's digital transformation.

Strategic Account Manager - West Coast

Company: Matillion

Location: Remote

Posted Jan 24, 2025

Matillion, a Data Productivity Cloud, seeks a Strategic Account Manager with 10+ years of strategic sales experience, preferably in Data and Analytics, SaaS, or enterprise software. The role involves developing and growing relationships with Matillion's most strategic and high-value customers, driving revenue growth, and delivering exceptional customer outcomes. The ideal candidate should have expertise in navigating complex accounts, managing large enterprise contracts, and leading the full customer lifecycle. Matillion offers competitive compensation, a collaborative culture, and a range of benefits including company equity, health insurance, and flexible working. The company is committed to diversity and inclusion.

Advisory Solution Consultant

Company: ServiceNow

Location: Los Angeles, CA / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Advisory Solution Consultant. This role involves leading product sales, conducting discovery workshops, and providing technical expertise. The ideal candidate should have 7+ years of pre-sales solution consulting experience, proficiency with the ServiceNow platform, and territory management skills. The company offers a competitive base pay, equity, variable/incentive compensation, and benefits. ServiceNow is an equal opportunity employer, committed to inclusivity and diversity.

Senior Technical Training Instructor

Company: Autodesk

Location: Dublin, Ireland / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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