Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Business Specialist

Company: PerfectServe

Location: Remote

Posted Jan 24, 2025

PerfectServe is a rapidly growing healthcare technology company specializing in clinical communications, scheduling, and patient engagement solutions. They are featured on the Inc 5000 list and have experienced an 88% growth rate over the past three years. The company is seeking a Business Specialist to join their sales team, focusing on improving healthcare provider scheduling, workforce productivity, and clinical communication workflows. The role involves developing leads, demonstrating solutions, and navigating the sales closing process. PerfectServe offers a remote-first work environment, comprehensive benefits, and opportunities for career advancement.

Associate - Field Service and Technical Advising

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 24, 2025

The job involves managing and performing various activities at a Steam Power site, including installation, maintenance, repair, and calibration of systems and equipment. The role also entails providing technical instruction to customers and performing administrative tasks. Required qualifications include a STEM degree or equivalent experience, and desired characteristics include experience working on customer sites, technical skills, and the ability to work independently. The position requires extensive travel, English proficiency, and the ability to obtain unescorted security clearance for nuclear power facilities. The salary range is 70K to 80K USD annually, with additional benefits including healthcare, retirement plans, and paid time off. The company offers professional development, challenging careers, and competitive compensation.

IT Strategy Consultant

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 24, 2025

Kyndryl is seeking an experienced IT Strategy Consultant to join their team. The role involves working closely with customers to understand their current IT landscapes, identify areas for modernization and optimization, and guide the development of strategic technology initiatives. The ideal candidate will have a strong background in cloud technologies, excellent communication skills, and a proven track record in supervising engagements and managing customer relationships. Kyndryl offers a flexible working policy, a diverse and inclusive culture, and opportunities for professional growth and development.

EMEA PreSales Upmarket Director

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking an EMEA PreSales Upmarket Director to join their dynamic team. The role involves leading a team of managers, providing strategic leadership, and driving growth in the upmarket segment. The ideal candidate should have proven experience in a senior leadership role within PreSales, a deep understanding of Upmarket and/or SB segments, and a track record of driving growth. They should also possess strong communication, coaching, and mentoring skills, and an analytical mindset with a track record of data-driven decision making.

Senior Software Engineer I

Company: Braze

Location: Remote

Posted Jan 24, 2025

Braze, a leading customer engagement platform, is seeking a Senior Full Stack Engineer to join their Canvas Logic & Execution team. The role involves designing, developing, and deploying scalable components for the Canvas platform, collaborating with a team of experienced engineers to solve complex technical challenges, and owning projects from design through testing and deployment in an agile environment. Braze offers competitive compensation, flexible paid time off, comprehensive benefit plans, professional development opportunities, and a collaborative, transparent, and fun culture. The company is committed to creating equitable growth and opportunities, and is recognized as a Great Place to Work in multiple countries.

Enterprise Account Manager

Company: Forcepoint

Location: Remote

Posted Jan 24, 2025

Forcepoint is a global company with 20+ years of experience, 2.7k employees, and 11k+ customers in 150 countries. They offer a cloud-native security platform to prevent data theft or loss. The Enterprise Account Manager role involves finding, developing, and closing new business opportunities, working closely with the partner community, and managing customer relationships. Key traits for the role include self-motivation, outcome-driven approach, proven track record in sales, and strong outbound prospecting skills. Responsibilities include new account development, account management, and exceeding sales quotas. Forcepoint is committed to equal employment opportunities and diversity.

L2 SOC Analyst

Company: Kyndryl

Location: Rome, Italy / Remote

Posted Jan 24, 2025

Kyndryl, a leading technology company, is seeking a Cybersecurity Defense professional. The role involves protecting organizations' infrastructure from cyber threats, utilizing skills in cybersecurity, incident response, security operations, vulnerability management, and threat hunting. The ideal candidate should have 4-5 years of Security Analyst experience, expertise in network, host, and cloud-based security, and a deep understanding of the current cyber threat landscape. Kyndryl offers opportunities for growth, skilling programs, and a diverse, inclusive work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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