Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Senior Detection Engineer

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 24, 2025

Technical Sales Consultant, Digital Science Solutions

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Technical Sales Consultant for the Digital Science Business Unit. The role involves providing technical support to account managers, analyzing requirements, responding to RFx, and delivering demonstrations of the Digital Science software portfolio. The successful candidate will have excellent communication skills, business discernment, and a good understanding of science and digital solutions for laboratories. They should have 2+ years of technical sales experience, preferably in Laboratory Software Solutions. The role offers flexible hours, competitive remuneration, and a range of employee benefits.

Principal Technical Consultant - Customer Workflows (Retail & Public Sector Digital Services)

Company: ServiceNow

Location: Munich, Germany / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Technical Consultant for Customer & Industry Workflows. The role involves guiding clients through the implementation of ServiceNow's Customer Service Management (CSM) and Retail Operations solutions, focusing on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency. The ideal candidate will have deep expertise in field service management, a strong understanding of customer service workflows, and proficiency in ServiceNow technologies. Key responsibilities include project delivery, pre-sales support, and product collaboration. The role requires a minimum of 8 years in consulting, configuration, and implementation of complex technologies, with at least 2 years focused on enterprise architecture and technical roadmaps, ideally within a Retail or Manufacturing customer environment.

Field Applications Scientist (m/f/d) Pharma Analytics - BNL/Nordics

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is recruiting for a Pharma Analytics Field Applications Scientist to cover the Benelux and Nordics Territory. The role involves providing technical support, collaborating with customers, maintaining technical expertise, and representing the company at events. The ideal candidate should have a Life Science degree, experience in molecular biology and genomic analytical techniques, and proficiency in English and another relevant language. The role requires 50-75% travel and a full, clean EU driving license.

Minority Business Treasury Management Advisor - Relationship Manager I

Company: PNC

Location: Remote

Posted Jan 24, 2025

PNC is seeking a Treasury Management Advisor for its Business Banking Minority Business organization. The role involves managing client relationships, growing sales and revenue, and handling credit and non-credit product origination. The ideal candidate should have a bachelor's degree, 3+ years of industry experience, and skills in client relationship building, credit, and financial analysis. PNC offers a comprehensive benefits package including health insurance, retirement plans, and paid time off. The position is remote-based, with work performed from a quiet, confidential space in an approved home location.

Area Vice President-East

Company: Forcepoint

Location: Remote

Posted Jan 24, 2025

Forcepoint is a global cybersecurity company with 2.7k employees, 11k+ customers, and 300+ patents. They offer a cloud-native platform for Zero Trust security, protecting sensitive data and intellectual property. The Sales Area Vice President role involves managing sales teams, driving revenue, and growing business. The company emphasizes data protection, analytics, and systems visibility, with a focus on understanding user behaviors. Forcepoint is committed to diversity and equal employment opportunities.

Project Manager

Company: GE Vernova

Location: Umm Şalāl Muḩammad, Qatar / Remote

Posted Jan 24, 2025

The role involves delivering operational results, managing customer relationships, driving operational excellence, and ensuring financial performance. The candidate will report to the region Business Operations Director and work closely with all Software regional functions. Key responsibilities include managing customer relationships, driving operational excellence, and ensuring financial performance. The ideal candidate should have a Bachelor's degree in Science, Engineering, or Project/Business Management, with a minimum of 10-12 years of business experience, preferably in the SWS domain. They should have strong financial acumen, leadership skills, and experience in managing complex projects. Arabic speaking is preferable.

Sr. SAP Functional Analyst, Sales and Distribution (Remote)

Company: RTX

Location: Remote

Posted Jan 24, 2025

Collins Aerospace is hiring for a Senior SAP Sales and Distribution Functional Analyst position. The role involves managing complex SAP digital processes, leading project components, and providing consultation to users. The ideal candidate should have a university degree, 6+ years of SAP Sales and Distribution experience, and strong business analysis skills. The company offers competitive benefits including medical, dental, vision insurance, 401(k) plan, tuition reimbursement, and more. The salary range is $101,000 - $203,000 USD.

Finance & Strategy Senior Analyst, Crypto

Company: Robinhood

Location: New York, NY / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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