Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Senior Product Marketing Manager

Company: Procore Technologies

Location: Remote

Posted Jan 24, 2025

Procore is seeking a Senior Product Marketing Manager to join their team. The role involves partnering with product, web, and marketing operations teams to introduce new products and features, focusing on a rapidly growing division. The ideal candidate will leverage customer insights to position Procore's construction network, collaboration tools, and mobile applications competitively. They will develop marketing strategies, launch plans, and content, driving adoption and cross-departmental collaboration. The role requires a Bachelor's degree, 4+ years of product marketing experience, and expertise in positioning, messaging, and launch strategy. Knowledge of the construction industry is a plus. Procore offers competitive benefits, including health care plans, unlimited vacation, and an employee stock purchase plan.

Mainframe DB2 Infrastructure Specialist for z/OS

Company: Kyndryl

Location: Oslo, Norway / Remote

Posted Jan 24, 2025

Kyndryl is seeking a skilled Mainframe DB2 System Programmer with extensive experience. The role involves designing, building, managing, and modernizing mission-critical technology systems. The successful candidate will be responsible for developing, testing, and maintaining software controlling a computer's operating system, hardware, and other systems software. They will also ensure system security, troubleshoot complex issues, and guide functional objectives on technologies. The role offers opportunities for career growth, hands-on experience, and learning opportunities. Kyndryl values diversity and inclusivity, and the position requires a growth mindset, customer focus, and adaptability.

Sales

Company: J. J. Keller & Associates, Inc.

Location: Fond du Lac, WI / Remote

Posted Jan 24, 2025

Account Executive

Company: Bluecore

Location: Remote

Posted Jan 24, 2025

Bluecore, a marketing technology company, is seeking an experienced Account Executive with a proven track record in high tech/MarTech space, particularly in eCommerce. The role involves generating sales opportunities, maintaining a healthy pipeline, and negotiating beneficial deal terms. The ideal candidate should have a deep understanding of retailer-specific marketing challenges, strong executive presence, and excellent communication skills. Bluecore offers a competitive compensation package, comprehensive benefits, and a flexible, inclusive work environment.

Regional Vice President, Enterprise Sales - Southeast Territory (Remote)

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

Included Health, a tech-driven healthcare company, is seeking an Enterprise Sales Director. The role involves selling the company's suite of products to large employers (5,000-20,000 employees) to enhance their healthcare offerings. The ideal candidate should have 7+ years of sales experience, a proven track record in the enterprise west coast market, and strong relationship-building skills. The company, recognized as a 2019 Best Place to Work and a UCSF Digital Health Award winner, aims to revolutionize healthcare through technology.

Insurance Sales Agent (Remote) $3,000 New Agent Bonus

Company: AAA Club Alliance

Location: Remote

Posted Jan 24, 2025

AAA Club Alliance is recruiting Insurance Sales Agents for their dynamic call center team. The role involves selling new insurance and membership products to existing and new clients, with a focus on placing new business insurance policies to support agency objectives and maintain long-term relationships with carriers. The company offers a comprehensive training program, excellent coaching, internal referrals, and a culture of success. They are currently providing a $3,000.00 New Agent Bonus. The work schedule is from 9:30 a.m. to 5:45 p.m. (Monday - Friday), with one late night per week till 8:00 p.m. and the possibility of working weekends on a rotating basis. The AAA Total Rewards Package includes a competitive base hourly rate, monthly/quarterly commissions, paid time off, 8 paid holidays, 401(k) plan with employer match, medical, dental, vision, and prescription coverage, free AAA membership, free life insurance, and an outstanding portfolio of carriers and products. The ideal candidate should have a current P&C license, at least two years of professional sales experience in an insurance environment, strong customer and community relationships, and the ability to meet sales goals or quotas.

Sr. Marketing Manager - Consumer Engagement

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

The Consumer Marketing Engagement Manager at Included Health is a strategic role responsible for driving account activation and member utilization of the company's healthcare product. The ideal candidate should have diverse marketing channel expertise, strong collaboration skills, and a results-driven mindset. They will lead marketing initiatives for large market accounts, focusing on brand awareness, account registration, and first-time use of Included Health's products. The role involves creating an engagement playbook, developing strategic communications plans, and presenting campaign ideas. The candidate must have a minimum of 7 years of consumer marketing experience, excellent communication skills, and the ability to work independently in a fast-paced startup environment.

Feasibility Analyst

Company: LendingHome

Location: Remote

Posted Jan 24, 2025

Kiavi, a leading real estate lender in the U.S., is seeking a Feasibility Analyst. This role involves reviewing and approving rehab/flip projects, underwriting project scopes, budgets, and timelines, and monitoring progress. The ideal candidate should have 2-5 years of real estate or construction experience, strong analytical skills, and excellent communication abilities. Kiavi offers competitive benefits including equity ownership, comprehensive health insurance, wellness programs, retirement savings, career growth opportunities, flexible time off, and remote work options.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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