Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Staff Software Engineer, Backend - Engage (Remote within Ireland)

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking a Staff Software Engineer for the Engage product group. This role involves working autonomously on complex projects, setting technical direction, and integrating machine learning into work. The engineer will write production code with significant user and business impact, collaborate with cross-functional teams, and contribute to company growth. HubSpot values clean code, product feature development, and innovation. The ideal candidate has a passion for technical challenges, experience with Go To Market teams, and data analysis skills. Coaching and mentorship experience is also beneficial. HubSpot promotes a culture of flexibility and connection, with opportunities for remote work and in-person events.

Front End Engineer

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 24, 2025

Associate UX Designer

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

Compliance, Outage & Partnering Manager

Company: GE Vernova

Location: Seoul, South Korea / Remote

Posted Jan 24, 2025

The role involves managing site compliance with legal requirements, including government reporting, licensing, and permit management. The individual will serve as a registered Site Representative for Planned Outages and Site Events, requiring a Professional Engineer license. They will collaborate with Sourcing for third-party subcontracting, support Customer Project Managers, and act as a point of contact for customers. The role also includes leading functional teams, staying informed of industry trends, and assisting in sales campaigns. The candidate should have relevant engineering licenses and demonstrate strong communication, problem-solving, and leadership skills.

Account Executive

Company: Salesforce

Location: Remote

Posted Jan 24, 2025

Senior Solution Sales Executive - Source to Pay/S2P

Company: ServiceNow

Location: Staines, United Kingdom / Remote

Posted Jan 24, 2025

Mainframes - iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Senior Product Manager

Company: Zillow

Location: Remote

Posted Jan 24, 2025

Zillow is seeking an experienced product manager to join their high-performing, fast-paced team. The role involves identifying customer problems, defining goals, and prioritizing product development. The ideal candidate should have strong analytical skills, technical proficiency, and leadership abilities. They will work remotely and be part of a team that aims to make the home-buying process seamless. The position offers a competitive base salary and equity awards, with a pay range of $145,500.00 - $232,500.00 annually for certain U.S. states. Zillow Group is known for its innovative culture, commitment to Equity and Belonging, and comprehensive benefits.

ACCOUNT EXECUTIVE

Company: UKG

Location: Los Angeles, CA / Remote

Posted Jan 24, 2025

DIRECTOR OF SALES, SMB NEW LOGO - CENTRAL

Company: UKG

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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