Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

SAP Senior Consultant (m/f/d)

Company: Kyndryl

Location: Zurich, Switzerland / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Senior SAP Consultant to lead SAP S/4 HANA transformation projects, collaborating with diverse industries to tailor cutting-edge solutions. The role involves joint expansion of the consulting portfolio, supporting customers in S/4HANA architecture and implementation, and working with the latest SAP technologies. The ideal candidate should have at least 7 years of professional experience in SAP or SAP S/4 HANA implementations, with a strong understanding of ABAP code and BTP. They should possess excellent analytical and conceptual skills, customer orientation, and the ability to work in virtual or distributed teams.

Lease Operations Manager

Company: GE Vernova

Location: Florence, Italy / Remote

Posted Jan 24, 2025

Mainframe CICS System Programmer

Company: Kyndryl

Location: Gurgaon, India / Remote

Posted Jan 24, 2025

National Service Coordinator - Remote

Company: Enterprise Mobility

Location: St. Louis, MO / Remote

Posted Jan 24, 2025

Enterprise Fleet Management is hiring a National Service Coordinator for a full-time work-from-home position in the Metro St. Louis area. The role involves providing support to both internal and external Fleet Management customers, handling inbound calls, coordinating roadside assistance, setting up rentals, and conducting follow-ups with repair facilities. The position offers a comprehensive healthcare package, 401k matching, paid time off, and growth potential. Minimum qualifications include being 18 years old, living in the specified area, having 2 years of customer/vendor support experience, and intermediate proficiency in Microsoft Office. The role requires reliable high-speed internet access.

Vendor Management Specialist - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a Vendor Management Specialist for their Global Clinical Supplies Team. The role involves overseeing vendor contracts, ensuring compliance with company practices and GxP, managing financial aspects, and providing support to junior staff. The ideal candidate should have relevant experience, excellent communication skills, strong leadership abilities, and a focus on customer service. The position offers the opportunity to contribute to life-changing therapies and be part of a team dedicated to making a global impact.

SALES EXECUTIVE, NEW LOGO - CANADA

Company: UKG

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Installation Engineer I, Field Service (Electron Microscopes)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an Installation Engineer for a remote position in the US, near a major airport. The role involves installing electron microscopes at customer locations, providing world-class support, and collaborating with customers to resolve their specific needs. The ideal candidate should have a degree in mechatronics, mechanical/electrical/electronic engineering, or equivalent, and 1-3 years of related experience. IT skills, good English language skills, and a valid driver's license are required. The company offers a competitive package including benefits, flexible work hours, and opportunities for growth.

Project Management Leadership Program

Company: GE Vernova

Location: Beijing, China / Remote

Posted Jan 24, 2025

Software Engineer Senior Consultant I

Company: Allstate

Location: Remote

Posted Jan 24, 2025

Allstate, a company with over 90 years of experience, is seeking a Senior Software Engineer Consultant. The role involves implementing applications following 12-factor principles, owning the full stack of software products, and leveraging test-driven development and continuous integration. The candidate will participate in decision-making processes, collaborate in designing systems and apps, and contribute to the team's collective knowledge. Allstate values inclusivity and diversity, offering a flexible environment that encourages growth and impact. The company is committed to non-discrimination and equal employment opportunities.

Senior Associate, Client Success

Company: Axios

Location: Remote

Posted Jan 24, 2025

Axios, a modern media company, is seeking a Senior Associate of Client Success for its Local West Coast advertising team. The role involves managing new and existing accounts, delivering top-tier client experiences, and collaborating with multiple cross-functional teams. Ideal candidates should have 2-4 years of digital campaign planning experience, strong client management skills, and a passion for the Axios mission. The starting salary is between $75,000 - $85,000, with additional benefits including health insurance, retirement plans, and flexible work arrangements.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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