Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Travel Large Loss Property Adjuster - Field Estimating - CST

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate is seeking a Travel Large Loss Field Property Adjuster. The role involves assessing property damages, estimating losses, and settling claims. The adjuster will conduct on-site inspections, write detailed damage estimates, and communicate with customers and vendors. Strong communication skills, empathy, and negotiation abilities are required. The job involves travel, working independently or as part of a team, and using advanced video technology. The ideal candidate will have customer service, investigative, communication, negotiation, problem-solving, and organizational skills. The role offers a competitive salary, comprehensive training, and benefits. Allstate is committed to diversity and inclusion.

Senior Network Architect

Company: Kyndryl

Location: Wroclaw, Poland / Remote

Posted Jan 23, 2025

Kyndryl is seeking an Infrastructure Architect for a technical leadership role. The role involves understanding client needs, designing solutions, and leading implementation. The position offers opportunities for growth, learning, and working with major cloud platforms. Kyndryl values diversity, inclusivity, and employee development, providing benefits like flexible working, wellness programs, and various learning opportunities. The ideal candidate should have a growth mindset, customer focus, and experience in data center technologies, systems architecture, and networking/security.

NOC Service Engineer II

Company: Equinix, Inc

Location: Dallas, TX / Remote

Posted Jan 23, 2025

Executive Underwriter, Managed Care Stop Loss

Company: Liberty Mutual Insurance

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Liberty Mutual is offering an exciting opportunity for an experienced underwriter to join the Medical Stop Loss (HMO Re/PEI) team. The Executive Underwriter will contribute to the growth and profitability of the product line through marketing, underwriting, and managing products and services on new and renewal accounts. The role requires specialized knowledge of stop loss underwriting concepts and strong strategic and marketing capabilities. The ideal candidate should have a Bachelor's degree or advanced degree, 6+ years of underwriting experience, and proven analytical ability to evaluate and judge underwriting risks. Liberty Mutual is committed to fostering a diverse, equitable, and inclusive workplace.

Accounting Clerk

Company: Bankers Healthcare Group

Location: Remote

Posted Jan 23, 2025

BHG Financial is a thriving financial services company that values productivity and has an award-winning culture. They focus on transforming talented employees into effective business leaders. The company, founded in 2001, initially served the medical industry but expanded to cater to high-earning professionals across various sectors. BHG Financial is known for its innovative financial solutions, personalized concierge service, and a 360-degree approach to customer financial aspirations. They are seeking a motivated, organized, and experienced Finance/Accounting professional for a fast-paced role involving balance sheet reconciliations, data collection, and collaboration with various departments. The company offers competitive benefits, a supportive work environment, and opportunities for professional growth.

Sales Account Manager Grid Software - Nordics

Company: GE Vernova

Location: Kongsberg, Norway / Remote

Posted Jan 23, 2025

The role involves identifying, qualifying, and growing sales and customer base in the Transmission and Distribution domain in the Nordics and Baltic region for GridOS product portfolio and associated services. The individual will own specific opportunities and accounts, integrating existing account management teams. They will develop new market and customer opportunities within existing key accounts and potentially new customers and segments. The role requires a degree in Business, Engineering, or a related field, extensive consultative and software sales experience in the Energy Utilities business, and knowledge of IT and OT industries. Fluency in English is required, with additional Nordic languages being beneficial. The position is remote and involves frequent travel to customer locations and other GE properties.

Software Engineer, Partner Engineering

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 23, 2025

Liftoff, a leading growth acceleration platform for the mobile industry, is seeking a Software Engineer in Partner Engineering. The role involves collaborating with internal and external stakeholders to design, implement, and optimize solutions for top-tier partners. Responsibilities include gaining technical understanding of Liftoff's products, building custom solutions, innovating based on feedback, troubleshooting issues, and contributing to a culture of engineering excellence. Requirements include 2+ years of experience, proficiency in a programming language, strong SQL and big data analysis skills, empathy for customers, excellent problem-solving abilities, and strong communication skills.

Field Scientist, Applications - Ion Chromatography

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a highly qualified and self-motivated individual to support their latest generation Ion Chromatography (IC) instrumentation as a field-based Application Scientist. The role involves providing training, technical support, and applications assistance to customers. The candidate will work within a multi-disciplinary matrix team and have the opportunity to travel up to 75% within Central and South United States, with occasional international travel. The ideal candidate should have a bachelor's degree in chemistry or a related field, 3+ years of hands-on IC experience, and excellent communication skills. Thermo Fisher Scientific offers competitive remuneration, benefits, and a range of employee perks.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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