Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Sr Staff Cyber Security Architect

Company: GE Aerospace

Location: Blue Ash, OH / Remote

Posted Jan 23, 2025

Portfolio lifecycle Manager Allergy, Europe

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The job posting is for a role in a highly collaborative team within a European healthcare diagnostics company. Key responsibilities include developing regional strategies, coordinating new product introductions in Europe, and creating impactful marketing strategies. The ideal candidate should have a higher degree in a life science subject, preferably with specialization in immunology, and extensive knowledge in allergy diagnostics, healthcare, and IVD. Strong communication skills, problem-solving abilities, and familiarity with healthcare regulations are required. The role involves creating engaging digital content, delivering effective sales content and training, and staying current with market trends.

Sr Manager, Human Predictive Genomics TSS

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a Senior Manager, Technical Product Specialist Human Predictive Genomics (HPG). The role involves leading the HPG Technical Sales Specialist (TSS) team, growing market presence in Human Genomics, and winning new accounts. The successful candidate will develop strategic sales plans, expand market reach, drive sales performance, strengthen customer relationships, and demonstrate outstanding leadership. Key responsibilities include implementing commercial strategies, maintaining forecasting processes, working closely with Micro Array business functions, and ensuring comprehensive product knowledge. The ideal candidate will have a Bachelor's Degree in a related field, 10+ years of sales experience, and a proven track record of leading sales teams and driving employee engagement.

US Government Contracts Manager-Sourcing

Company: GE Vernova

Location: Houston, TX / Remote

Posted Jan 23, 2025

The GE Power Conversion Sourcing Process Compliance Leader is responsible for ensuring compliance with US Government FAR/DFARS clauses and other regulations for all procurement related to projects in the region. This role involves managing the USG Sourcing Process, maintaining a Supplier Database, and preparing regulatory reports. The ideal candidate should have a Bachelor's degree, minimum 3 years of contract negotiation experience, and a proven track record in sourcing for US Government projects. Strong communication skills and problem-solving abilities are essential. This is a remote position offering professional development and competitive compensation.

Project Manager Engineering

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

Hitachi Energy is seeking a Project Manager with a background in electrical engineering to join their team. The ideal candidate will have 5 years of experience in the electricity supply industry, preferably with knowledge of Transmission or Distribution practices. They should possess strong teamwork, analytical, and communication skills, and be capable of working under tight time scales. The role involves coordinating the design team, managing budgets, approving documentation, and overseeing subcontracts. The candidate will also work closely with customers to shape and deliver solutions, and support the Project Manager in risk and opportunity assessments.

Senior Solutions Engineer

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Wind Hub Technician- Colorado Highlands/Cedar Creek Area

Company: GE Vernova

Location: Golden, CO / Remote

Posted Jan 23, 2025

The Wind Hub Technician position at GE Vernova involves maintaining optimal function and output at wind sites through daily turbine operations, safety, quality control, and warranty repairs. The role requires local travel, partnership with site and hub leadership, and execution of contractual obligations. Essential responsibilities include working with electrical and mechanical equipment, performing maintenance and repairs, troubleshooting complex problems, and documenting work. Required qualifications include a high school diploma or equivalent, 1+ year of experience as a Wind Technician/Wind Mechanic, or completion of a Wind Certificate Program/associate degree in Energy, passing a Technical Knowledge Assessment, and basic computer skills. The hourly pay range is $25.96- $34.96, with additional benefits including healthcare, prescription drug, dental, and vision coverage, a 401(k) plan, and more.

Strategic Account Service Manager (REMOTE)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Strategic Account Service Manager (SASM) to identify and pursue new business opportunities, handle and develop key service accounts, and promote the IES product portfolio. The SASM will maintain long-lasting customer relationships, drive service activities, and collaborate with cross-functional teams. The role involves managing all elements of the service process, from installations to customer relationship management. The ideal candidate should have 3+ years of management experience in field service, account management, or program management within analytical instrument markets, a Bachelor's degree, and strong market knowledge. Thermo Fisher Scientific offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.

Senior Manager Product Marketing (US Remote)

Company: Ansys

Location: Austin, TX / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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