Customer Satisfaction Jobs in Remote

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Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Sales Director, Enterprise (Healthcare)

Company: SoundHound, Inc.

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

SoundHound AI is seeking a Sales Director of Enterprise Healthcare to drive revenue growth and market expansion. The role involves managing key healthcare partnerships, delivering presentations to executives, and executing a 'land and expand' strategy. The ideal candidate should have 10+ years of B2B SaaS sales experience in healthcare, a deep understanding of industry trends, and a proven track record of meeting sales targets. The position is remote-based across the US, excluding certain states, with a salary range of $170,000-$190,000 plus benefits. SoundHound AI is a values-driven company focused on creating exceptional AI-powered experiences.

DataStage Administrator

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Finance Manager (US) - Productivity and Financial Profitability

Company: TD Bank

Location: Marlton, NJ / Remote

Posted Jan 23, 2025

TD Bank is offering a Finance Manager position in Mount Laurel, New Jersey, with a salary range of $86,840 - $130,000 USD. The role involves providing strategic finance advice, managing senior relationships, conducting financial analysis, and leading complex projects. The ideal candidate should have an undergraduate degree, 7+ years of relevant experience, and an accounting or financial designation. Key responsibilities include formulating data analysis, interpreting complex business issues, communicating recommendations, and driving strategic initiatives. TD Bank emphasizes growth opportunities, skill development, and fair compensation practices.

Senior Health & Science Specialist, Amyloidosis Multi-Disciplinary Specialist, Grand Rapids, MI

Company: Pfizer

Location: Remote

Posted Jan 23, 2025

The Amyloidosis Multi-disciplinary Specialist (AMS) role involves targeting healthcare providers across multiple specialties to increase disease state awareness of ATTR-CM. The individual will develop in-depth sales business plans, build relationships with customers, and educate them on the disease and diagnostic procedures. They must have strong business acumen, expert understanding of the local healthcare ecosystem, and at least 5-10 years of pharmaceutical sales experience. The role requires travel, and the annual base salary ranges from $96,700 to $217,000, with additional quarterly sales incentives. Pfizer offers comprehensive benefits and a positive work culture.

Medical Science Liaison

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The Binding Site, a division of Thermo Fisher Scientific, is seeking a Medical Science Liaison. This role involves providing clinical and scientific education to enhance patient care, developing relationships with key opinion leaders, and collaborating with sales and marketing teams. The ideal candidate should have an advanced clinical/science degree, preferably in immunology or hematology/oncology, and at least 3 years of experience in a clinical, hospital, or laboratory setting. A patient-centric approach, strong communication skills, and the ability to travel up to 75% are required. The position offers competitive compensation, benefits, and opportunities for career growth.

Consult Partner

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Kyndryl, a leading provider of mission-critical IT operations and infrastructure services, is seeking a visionary Consult Partner. This role involves driving digital transformation, mitigating risks, and achieving operational excellence. The Consult Partner will lead multi-disciplinary teams, guide them through complex consulting engagements, and create value for Kyndryl's largest accounts. The ideal candidate should have a proven track record in IT Consulting, strong business development skills, and the ability to deliver complex projects. Kyndryl offers an unparalleled platform for career growth, with opportunities across various industries and technologies.

Exec Account Director, Business Development - Biopharma

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is hiring for an Executive Account Director, Business Development - Biopharma position. The role involves securing and retaining business for PPD through professional sales activities, positioning PPD as a primary provider for clinical development work, and mentoring junior staff. The ideal candidate should have a scientific, sales, or marketing background with a focus on pharmaceutical/biotech, excellent interpersonal skills, and experience in identifying and developing sales leads. PPD offers a competitive salary, extensive benefits, flexible working culture, and a collaborative environment.

Health IT Program Manager

Company: iRhythm Technologies

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

iRhythm Technologies is seeking an experienced Health IT Program Manager for a remote position. The role involves designing and deploying technology-enabled solutions to enhance the experience of iRhythm's health system partners. Key responsibilities include overseeing Zio adoption, driving optimal usage of EMR and software tools, leading education on best practices, and serving as an information hub. The ideal candidate should have a strong background in health IT, EHR experience, and a customer-centric approach. iRhythm offers a competitive compensation package, excellent benefits, and a supportive work environment focused on delivering innovations that improve healthcare and patient experience.

Senior Manager, Solutions Engineer / Solutions Architect (Pre sales Manager) - Japan

Company: GitLab

Location: Remote

Posted Jan 23, 2025

GitLab, an open core software company, is seeking a Senior Manager for Solutions Architect / Solutions Engineering in Japan. The role involves driving customer success through technical and business consultation, evangelizing GitLab's vision, and leading a team. The ideal candidate should have experience in mentoring, collaborating with other managers, and executing strategies. GitLab is committed to equal opportunity and diversity.

Sr Business Development Manager - Purification

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a Senior Business Development Manager for the Purification business. The ideal candidate should have a strong understanding of business development fundamentals, deep technical background, and excellent interpersonal skills. The role involves identifying new market opportunities, shaping and implementing business strategies, fostering collaboration, and driving growth in the bioproduction purification sector. Key responsibilities include conducting market analysis, building and presenting cases, leading cross-functional collaboration, driving negotiations, and maintaining relationships with strategic customers and partners. The successful candidate will have 5+ years of professional experience in business development, a degree in biological or chemical sciences, and expertise in downstream purification processes.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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