Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Sr. Sales Representative

Company: Stryker

Location: Remote

Posted Jan 23, 2025

Stryker, a global leader in medical technologies, is seeking a Senior Sales Representative for Spines. The role involves working with surgeons, clinical professionals, and healthcare facilities to represent a line of high-quality spine products. Key responsibilities include developing and implementing sales strategies, generating leads, and exceeding sales objectives. The ideal candidate should have 2-5 years of sales experience, preferably in medical devices, and possess excellent communication skills, organizational abilities, and a customer-oriented mindset. Stryker offers a winning team environment, competitive benefits, and opportunities for career growth.

Software Engineer (Frontend) - DesignOps

Company: Datadog

Location: Paris, France / Remote

Posted Jan 23, 2025

Datadog is seeking a software engineer to join the DesignOps Team and contribute to the development and operations of their Design System, Druids. The role involves working with TypeScript, React, and LESS, improving documentation, and ensuring accessibility standards. The ideal candidate is a JavaScript and frontend specialist with strong attention to detail, good communication skills, and product sense. Datadog values a hybrid workplace culture, offering benefits like product training, career development, mentorship, and a diverse, inclusive environment.

Manager, Regional Sales - Central (Remote)

Company: Rheem

Location: Searcy, AR / Remote

Posted Jan 23, 2025

Rheem, a global leader in heating, cooling, and water heating equipment, is seeking a Manager, Regional Sales for the Central Region of the U.S. The role involves developing and implementing market strategies, achieving growth objectives, managing District Sales Managers, and growing profitable sales. The ideal candidate should have a business degree, 7+ years of field sales experience, supervisory experience, and strong skills in strategic planning, customer analysis, and communication. The position requires extensive travel and is based in Arkansas or Texas.

Lead Senior Sales Engineer

Company: Equinix, Inc

Location: Chennai, India / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Senior Sales Engineer. The role involves selling Equinix solutions to new and existing accounts, providing technical consulting and sales support, and designing technical solutions. The candidate will collaborate with internal teams, demonstrate expertise in Equinix products, and contribute to a positive team culture. A Bachelor's degree is typically required, and Equinix is committed to diversity and equal employment opportunities.

Product Design II

Company: TripAdvisor

Location: New York, NY / Remote

Posted Jan 23, 2025

Sales Development Representative

Company: LendingHome

Location: Remote

Posted Jan 23, 2025

Kiavi, a leading real estate lender in the U.S., is seeking a dynamic Sales Development Representative. With a focus on inbound sales and lead qualification, the role involves managing leads, educating prospects, and collaborating with marketing activities. The company, founded in 2013, has funded over $7.8 billion in loans across 35,000+ projects, and employs over 400 people. Kiavi offers a remote-first work environment with comprehensive benefits, including equity ownership, health insurance, wellness programs, retirement savings, career growth opportunities, flexible time off, and paid leaves.

Feasibility Analyst

Company: LendingHome

Location: Remote

Posted Jan 23, 2025

Kiavi, a leading real estate lender in the U.S., is seeking a Feasibility Analyst. This role involves reviewing and approving rehab/flip projects, underwriting project scopes, budgets, and timelines, and monitoring progress. The ideal candidate should have 2-5 years of real estate or construction experience, strong analytical skills, and excellent communication abilities. Kiavi offers competitive benefits including equity ownership, comprehensive health insurance, wellness programs, retirement savings, career growth opportunities, flexible time off, and remote work options.

Research Operation Specialist

Company: Designit

Location: Remote

Posted Jan 23, 2025

Designit is seeking a Research Operations Specialist for a remote contract role. The ideal candidate will have 4+ years of experience in UX research, product design, or related fields, and 2+ years in a research, administrative, or project management role. Key responsibilities include supporting research activities, identifying efficiency gains, and improving processes. The role involves collaborating with research teams, managing expectations, and contributing to research operations infrastructure. Designit values work-life balance, learning culture, and offers a comprehensive benefits package. The compensation range is $45 - $50/hr.

Digital Exp Analyst, Senior

Company: Cook Children's Health Care System

Location: Remote

Posted Jan 23, 2025

This role is a crucial part of the Digital Experience team, supporting the development and implementation of the Digital Experience roadmap. The position requires a customer-focused, data-driven, strategic, organized, innovative, tech-savvy communicator. The ideal candidate should have a BA/BS degree in IT, Business, Marketing, or related field, and at least 5 years of experience in healthcare, healthcare IT, or marketing technology. Epic certification is required within 6 months of employment. The role involves working with various teams, including administration, medical directors, and physicians, to ensure applications and technologies meet strategic and business goals, delivering a consistent and quality experience to customers.

Lead Analyst - Media Analytics

Company: TripAdvisor

Location: Needham, MA / Remote

Posted Jan 23, 2025

Tripadvisor is seeking a Lead Analyst for their B2B Media Analytics team. The role involves developing impactful analyses, collaborating with product and engineering teams, and leading A/B experiments. The ideal candidate should have a minimum of 4 years of experience in data analysis, preferably in media analytics, with deep expertise in SQL and Tableau. They should also be comfortable working with large-scale datasets and have experience with tools like Hive, Snowflake, and Python. The salary range for this role is $100,000 to $145,000.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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