Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Principal Android Engineer

Company: Procore Technologies

Location: Remote

Posted Jan 23, 2025

Procore Technologies is seeking a Principal Android Engineer to revolutionize the construction industry by developing technological SaaS solutions. The role involves driving strategic direction for Android technology stack, providing technical guidance, and leading architectural design decisions. The ideal candidate should have a Bachelor's or Master's degree in Computer Science or related field, with 10+ years of development experience, including at least 7 years in Android development. Expertise in Android's architectural components, Kotlin, Java, and MVVM architecture is required. The position offers the opportunity to work remotely in the US and report to the Manager of Software Engineering. Procore provides cloud-based construction management software, helping clients build various structures more efficiently.

Senior Product Manager, Memberships

Company: HomeAdvisor

Location: Denver, CO / Remote

Posted Jan 23, 2025

HomeAdvisor is seeking a Senior Product Manager to lead a new Membership experience, aiming to redefine home service delivery. The role involves developing a product vision, understanding user needs, collaborating with cross-functional teams, and driving repeat bookings. The ideal candidate has 5+ years of experience, a consumer-centric mindset, strong analytical skills, and technical understanding. Compensation includes a salary band of $90,000 - $170,000, benefits, and equity package.

Manager, Software Development 2

Company: Braintree

Location: Remote

Posted Jan 23, 2025

PayPal, a global digital payments platform, is seeking a software development manager for its Braintree Payment Experiences team. The role involves managing up to 2 sprint teams working on products like Pay with PayPal, Pay with Venmo, Local Payment Methods, and Unbranded wallets. The ideal candidate should have 2+ years of experience leading engineering teams, a background in developer-facing products, and a commitment to continuous improvement. PayPal values diverse perspectives and offers perks like open dev days and participation in the tech community.

Principal Consultant - Product Owner

Company: Nagarro

Location: Remote

Posted Jan 23, 2025

The company is a global Digital Product Engineering firm with over 19,000 experts across 33 countries. They build products, services, and experiences that inspire, excite, and delight users across all digital mediums. The company culture is dynamic and non-hierarchical. They are seeking new colleagues for the role of Product Managers, who are strategic leaders responsible for driving product development, launch, and ongoing support. Product Managers analyze market trends, set product vision, collaborate with stakeholders, and ensure product alignment with value streams. They also maintain a backlog and integrate usability studies into product requirements.

Technical Support Engineer, Tier 2 Software

Company: KeepTruckin

Location: Remote

Posted Jan 23, 2025

KeepTruckin, a company specializing in AI and computer vision technology, is seeking a Tier 2 Technical Support Engineer (Software). The role involves managing and troubleshooting escalated support cases, training other employees, and identifying larger issues. The ideal candidate should have a Bachelor's Degree in Computer Science/Engineering, 5+ years of experience in customer support or software development, and a strong understanding of APIs, SQL, and software programming fundamentals. KeepTruckin values diversity and inclusivity, and the role is based in Islamabad, PK.

Regional VP – North Americas Service Providers Sales Engineering

Company: RingCentral

Location: Remote

Posted Jan 23, 2025

RingCentral is seeking a Regional VP for North America SPs Sales Engineering. The role involves leading the US & Canada Sales Engineering organization, growing existing Service Provider partnerships, and acquiring new ones. The ideal candidate should have extensive experience in a SaaS environment, strong technical skills, and the ability to mentor and develop team members. They will interact with all levels of Service Provider accounts, driving the entire RingCentral portfolio. Responsibilities include hiring and leading a world-class team, partnering with internal teams to introduce innovative solutions, and representing RingCentral at industry events.

Staff Frontend Engineer

Company: Hatch

Location: Remote

Posted Jan 23, 2025

Product Designer

Company: Bread

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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