Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Account Executive MuleSoft NGO / United Nations

Company: Salesforce

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Associate UX Designer

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot's Digital Experience Team is seeking an ambitious Associate UX Designer to join their creative community. This role offers an excellent opportunity for early-career professionals to learn and apply fundamental UX principles, contributing to specific project experiences. The ideal candidate will have 2-3 years of design and user experience, proficiency in UX design tools, and a strong understanding of human-centered design principles. The Associate UX Designer will assist in user research, wireframing, prototyping, and collaboration with UI designers to ensure cohesive user experiences. This is a chance to grow skills while contributing to meaningful projects impacting millions of users worldwide.

Associate Director, Offset Program Management

Company: RTX

Location: Remote

Posted Jan 23, 2025

Raytheon is seeking an Associate Director, Poland Offset and Polska Program Manager for a 3-year international assignment in Warsaw, Poland. The role involves managing day-to-day execution of Polish offset and Polska programs, including Global Patriot and LTAMDS offset scope. The candidate will maintain strong relationships with Polish offset customers, lead cross-functional organizations, and develop yearly financial targets. Qualifications include a Bachelor's degree, minimum 12 years of relevant experience, and the ability to obtain a U.S. government security clearance.

Liability Determination Adjuster - Remote (MST/PST)

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate, a company with over 90 years of experience, is seeking a Liability Adjuster for a remote home-based role. The role involves assisting customers with auto losses, conducting thorough investigations, negotiating settlements, and maintaining accurate records. Allstate offers a comprehensive benefits package, including competitive pay, flexible scheduling, and ongoing training. The ideal candidate will have strong communication skills, be detail-oriented, and proficient in using technology for claim processing. Familiarity with insurance policies and regulations is a plus. The role offers a sign-on bonus for candidates with an active adjuster's license in TX, FL, or their resident state.

Data Solutions Analyst

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Senior Financial Analyst

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Product Success Architect

Company: ServiceNow

Location: New York, NY / Remote

Posted Jan 23, 2025

Software Engineer (L2)

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Field Service Engineer III, Bioprocess (North East)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a dedicated Service Engineer to repair, install, and update hardware and automation products. The role involves providing services like installation, training, maintenance, and compliance. The engineer will also work on commissioning and qualification of equipment, and develop positive relationships with customers. The ideal candidate should have a technical degree, experience in cell culture, fluorescence microscopy, and flow cytometry, and strong communication skills. The company offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Partner Success and Services Readiness Program Manager

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

The job involves designing, launching, and managing innovative readiness programs with a focus on upskilling partners for customer success. This includes promoting these programs to stakeholders, developing communication plans, and collaborating with various teams within Autodesk. The role also involves evaluating and simplifying existing programs, actively managing reporting and metrics, and working with regional teams for successful deployment. The job description highlights Autodesk's commitment to diversity, inclusion, and providing competitive benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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