Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Bilingual Customer Support Representative, French Speaking

Company: Procore Technologies

Location: Remote

Posted Jan 23, 2025

Procore is seeking a Customer Support Representative for a fully remote role based in the United States. The ideal candidate will have 1+ years of experience in a contact center or technical support environment, and be fluent in English and French. The role involves delivering best-in-class customer experiences, troubleshooting technical issues, and partnering with Procore SMEs to resolve complex customer issues. The company offers competitive compensation, benefits, and opportunities for long-term career growth.

Security Engineer (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Security Engineer in Platform Security. The role involves threat hunting, monitoring for threats, and ensuring security tools scale with the company's growth. The ideal candidate should have experience in platform or product security, broad cybersecurity knowledge, and experience with telemetry data, SIEM platforms, and cloud environments. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Enterprise Account Executive - State of Wisconsin - State & Local

Company: ServiceNow

Location: Madison, WI / Remote

Posted Jan 23, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting is for a sales role, requiring 7+ years of software/solutions sales experience, ability to establish C-suite relationships, and a focus on customer success. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers.

Bilingual Customer Support Representative, Spanish Speaking

Company: Procore Technologies

Location: Remote

Posted Jan 23, 2025

Procore is seeking a Customer Support Representative for a fully remote role based in the United States. The ideal candidate will have 1+ years of experience in a contact center or technical support environment, or 2+ years of related customer support experience. The role involves delivering best-in-class customer experiences, troubleshooting technical issues, and partnering with Procore SMEs to resolve complex customer issues. The company offers a dynamic, diverse, and fast-paced environment with opportunities for long-term career growth. Procore provides cloud-based construction management software and values a culture of openness, optimism, and ownership.

Territory Account Executive, Denmark

Company: Cloudflare

Location: Remote

Posted Jan 23, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a seasoned sales professional with a technical background to drive new business in the Nordics region. The role involves developing and executing a comprehensive account/territory plan, driving sales to achieve revenue targets, creating compelling value propositions for Cloudflare services, managing contract negotiations, and maintaining a robust sales pipeline. The ideal candidate should be fluent in English and Danish, have a minimum of 6 years of direct B2B selling experience, understand computer networks, and possess strong interpersonal and organizational skills. Cloudflare is known for its commitment to protecting the free and open Internet, offering initiatives like Project Galileo and 1.1.1.1, and is an equal opportunity employer.

Regional Business Manager - Northeast Region

Company: Azurity Pharmaceuticals

Location: Remote

Posted Jan 23, 2025

Azurity Pharmaceuticals is a specialty pharmaceutical company that focuses on innovative products for underserved patients. They are an industry leader in providing high-quality medications and have a broad commercial product portfolio. The company is committed to patient-centric products and has benefited millions of patients across various markets. Azurity is also an inclusive workplace and an Equal Opportunity Employer. The Region Business Manager role involves managing and leading field sales representatives, developing business plans, and ensuring product strategies are executed effectively. The ideal candidate should have a BA/BS degree, 5+ years of progressive experience in specialty pharmaceutical sales, and strong leadership and analytical skills.

Sales Account Executive (Southeast Region)

Company: Digital Hands

Location: Remote

Posted Jan 23, 2025

Digital Hands is a leading Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology productive and secure. They are seeking a dynamic Sales Account Executive (SAE) in the Southeast territory to acquire new logos focusing on mid-to-large enterprises. The ideal candidate is a hunter, relationship-focused, tech-savvy, results-driven, and a strong communicator. The role involves generating new business, engaging prospects, and leading field marketing engagements in the territory.

Regional Business Manager - Northwest Region

Company: Azurity Pharmaceuticals

Location: Remote

Posted Jan 23, 2025

Azurity Pharmaceuticals is a specialty pharmaceutical company that focuses on innovative products for underserved patients. They are an industry leader in providing high-quality medications and have a broad commercial product portfolio. The company is committed to patient-centric products and has benefited millions of patients across various markets. Azurity is also an inclusive workplace and an Equal Opportunity Employer. The Region Business Manager role involves managing and leading field sales representatives, developing business plans, and ensuring product strategies are executed effectively. The ideal candidate should have a BA/BS degree, 5+ years of progressive experience in specialty pharmaceutical sales, and strong leadership and analytical skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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