Customer Satisfaction Jobs in Remote

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Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Demand Generation Manager

Company: Radformation

Location: Remote

Posted Jan 23, 2025

Radformation is a company dedicated to reducing the global impact of cancer by automating and standardizing treatment planning workflows. They aim to provide high-quality care to all patients, regardless of location. They are seeking a Data-driven Demand Generation Manager to develop and execute targeted marketing campaigns, build automated lead generation programs, and conduct market research. The company values its employees, offering comprehensive benefits and a remote work environment. They celebrate diversity and are committed to creating an inclusive workplace.

Content and Public Relations Marketing Manager

Company: Funnel Leasing

Location: Remote

Posted Jan 23, 2025

Funnel Leasing Inc is seeking a Content and Public Relations Marketing Manager to work remotely in the US. The role involves developing and executing messaging content, earned media, thought leadership campaigns, and external communications. The ideal candidate is a prolific storyteller with deep empathy for multifamily users, a strong writer, ambitious, strategic, autonomous, curious, organized, data-oriented, a team player, thoughtful, and has B2B experience. The role requires 40 hours per week with a pay range of $75,000 to $80,000 annually. Funnel offers comprehensive benefits and a remote-first work culture.

Back Office Treasury Analyst - Argentina

Company: dLocal

Location: Remote

Posted Jan 23, 2025

dLocal is seeking a Back Office Treasury Analyst with strong analytical skills and experience in Argentina's treasury. The role involves managing payments, cash flow estimation, international payments, daily trading operations, and direct contact with banks. The ideal candidate should have a Bachelor's degree in Public Accounting, Economics, or a similar field, experience with FX, and proficiency in English. dLocal offers a flexible remote-first culture with benefits such as travel, health, and learning opportunities. The company is a global team of over 900 teammates from 25+ nationalities, working to simplify payment expansion in emerging markets.

Account Manager, Data Centers

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

Hitachi Energy is seeking a seasoned Account Manager with 5+ years of experience in technical Sales, Engineering, Project Management, or Marketing. The role involves building and expanding relationships with strategically important Data Center customers, achieving sales targets, and maintaining customer satisfaction. The candidate must have a Bachelor's degree, work authorization for the US, strong business acumen, and understanding of power systems. 30% travel is expected. The Account Manager will participate in account planning, develop sales strategies, and monitor competitors' activity.

Business Development Manager, Post Transplant (West)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Business Development Manager for the West Territory, focusing on post-transplant market expansion. The role involves driving sales targets, educating healthcare professionals on molecular diagnostics, and collaborating with various teams to identify growth opportunities. The ideal candidate should have a bachelor's degree in Health Science, 3-5 years of healthcare industry experience, preferably in transplantation, histocompatibility, or immunogenetics, and prior sales experience. The position requires significant travel (>50%) and offers a competitive salary range of $120,000.00-$177,000.00 along with comprehensive benefits.

Clinical Sr Account Manager, Sales, Belgium

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific Inc. is seeking a Clinical Sr Account Manager, Sales, Belgium. The role, part of the Clinical Sequencing Division (CSD) European Sales team, is remote and field-based, offering growth opportunities. The ideal candidate should have a background in Next Generation Sequencing, biomarkers clinical testing, and a strong network within the pathologist/oncologist environment. Responsibilities include promoting NGS clinical solutions, driving technology adoption, managing opportunity pipelines, achieving revenue targets, and maintaining customer relationships. Requirements include a Bachelor's or MS degree in Life Sciences, complex selling experience in healthcare, NGS sequencing and molecular biology knowledge, and proficiency with Microsoft Office and Salesforce.

Cyber Security Senior Consultant (m/f/d)

Company: Kyndryl

Location: Zurich, Switzerland / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Cyber Security Senior Consultant to safeguard organizations from digital threats. The role involves assessing, analyzing, and implementing security measures, collaborating with clients, and staying updated on the latest security trends. The ideal candidate should have 7+ years of cybersecurity experience, expertise in areas like SASE, IAM/PAM, and knowledge of cloud computing and hyperscalers services. They should be customer-focused, innovative, and able to communicate fluently in English and German.

Infrastructure DB2 LUW - Cloud Architecture

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Kyndryl, a global technology services company, is seeking a DB2 LUW Database Architect with extensive experience. The role involves solving complex problems, modernizing technology systems, and working with major clients across various industries. The position offers opportunities for growth, continuous learning, and the chance to share expertise. Kyndryl values diversity and inclusivity, fostering an environment where employees can bring their whole selves to work. Benefits include state-of-the-art resources, employee learning programs, and a platform for volunteering and giving back to the community.

Sr Solution Architect - CTD

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking an IT Solution Architect for a full-time position within the Clinical Trials Division. The role involves understanding business goals and aligning them with the Group IT strategy, driving the conceptualization and design of digital solutions, and providing mentorship for development and implementation. The ideal candidate should have a proven track record in architecture, design, and implementation, with extensive knowledge in cloud architectures (AWS and/or Azure preferred). They should also have strong leadership skills, experience in leading a matrix team, and excellent interpersonal and communication skills. The position offers a competitive salary range of $103,100.00-$157,000.00 along with comprehensive benefits including medical, dental, vision plans, retirement savings programs, and more.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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