Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Customer Service Advisor (German Speaker) Tripadvisor Rentals

Company: TripAdvisor

Location: Las Vegas, NV / Remote

Posted Jan 23, 2025

Tripadvisor, the world's largest travel site, is seeking a Customer Service Advisor for its Rentals division. The role involves handling inbound/outbound calls/emails or chats in English and German, troubleshooting technical issues, and resolving complex cases using mediation and negotiation skills. The ideal candidate should have 1-3 years of customer service experience, strong problem-solving skills, and a customer-oriented attitude. Fluency in English and German (C1 level) is essential. The position offers an opportunity to work in a fast-paced environment, multitask, and contribute to revolutionizing travel experiences.

Product Marketing Manager

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

Mortgage Loan Processor

Company: LendingHome

Location: Remote

Posted Jan 23, 2025

Kiavi, previously LendingHome, is a leading U.S. lender to real estate investors, empowering them with technology and innovative financing solutions. Founded in 2013, Kiavi has funded over $7.8 billion in loans for around 35,000 projects across 27 states. The company, with over 400 employees, aims to revitalize aged U.S. housing stock and provide move-in ready homes. The Loan Analyst role involves processing loans, working with third parties, borrowers, and mortgage brokers, and meeting processing and funding goals. The ideal candidate has 1-2 years of experience as a Loan Analyst/Processor, strong computer skills, and excellent communication abilities.

Director, Visual Experience Pre/Post Sales Engineering

Company: Samsung Electronics America

Location: Remote

Posted Jan 23, 2025

Samsung is seeking a B2B Solution sales leader to drive software solution sales, focusing on the Digital Signage market. The role involves working closely with the VX team in Korea to develop sales strategies and increase software solution sales attach rate to hardware-focused offerings. Key responsibilities include defining key partnerships, creating new market entry strategies, and building a strategic partner ecosystem. The ideal candidate should have a Bachelor's Degree in a relevant field, 12+ years of B2B sales experience, and a proven track record in managing external partnerships and driving business opportunities. They should also possess strong consultative selling skills, experience in contract development, and the ability to interact with multiple sales channels.

Demand Generation Manager

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

Director, Mid-Market Sales

Company: Expert Institute

Location: Remote

Posted Jan 23, 2025

Expert Institute, a leading company in the legal space, pairs attorneys with expert witnesses to win high-stakes cases. They have aided in billions of dollars in settlements and verdicts for clients, including major brands like Google, Uber, and Microsoft. The company values an entrepreneurial mindset, fast-paced environment, and efficient business model. They are seeking a powerhouse sales professional with a winning mindset to drive explosive sales growth in a territory filled with hundreds of law firms. The role involves building a strong sales pipeline, leveraging sales support resources, and working in a fast-paced, transactional, and consultative sales environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages