Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Customer and Industries Partner Acceleration - EMEA

Company: ServiceNow

Location: Munich, Germany / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Partner Acceleration Lead to drive profitable revenue through partner ecosystem. The role involves collaborating with Global SIs to develop and monetize breakthrough offerings, activating partners, and creating new joint GTM business models. The ideal candidate should have extensive experience with Global Systems Integrators, strong business development skills, and the ability to drive measurable outcomes with partner and ServiceNow sales teams.

Lead Field Service Engineer-MV/LV Drives/EMS

Company: GE Vernova

Location: Remote

Posted Jan 23, 2025

The Lead Field Service Engineer - Drives role involves performing a wide range of engineering tasks, ensuring proper installation, service, and commissioning of products and services. Key responsibilities include troubleshooting, developing documentation, installation and commissioning activities, project management, and customer support. The ideal candidate should have a Bachelor's Degree in Electrical Engineering, minimum 5 years of field service experience, and practical knowledge of GE Drive systems. Strong computer proficiency and customer-facing experience are also required.

Lead Field Service Engineer-MV/LV Drives

Company: GE Vernova

Location: Coraopolis, PA / Remote

Posted Jan 23, 2025

Account Executive

Company: Aetion

Location: Sant Cugat del Valles, Spain / Remote

Posted Jan 23, 2025

Aetion, a global leader in healthcare technology, is seeking an Account Executive with a proven track record in enterprise sales. The role involves driving revenue growth by acquiring new clients and expanding relationships with existing ones. The Account Executive will manage the full sales cycle, from prospecting and closing deals to client engagement and market expertise. Aetion offers competitive perks including 25 vacation days, in-office lunch stipend, sabbatical opportunity, professional development, and comprehensive health coverage.

Wind Hub Technician - NE 1 (Elgin, NE Area)

Company: GE Vernova

Location: North Platte, NE / Remote

Posted Jan 23, 2025

The Wind Hub Technician position involves local travel within the wind hub, maintaining optimal turbine function and output. Essential responsibilities include working with site and hub leadership to fulfill contractual obligations, performing maintenance and repairs, troubleshooting complex mechanical, hydraulic, and electrical problems, and documenting all work. The role requires a high school diploma or equivalent, minimum 1 year of experience as a Wind Technician or completion of a Wind Certificate Program, and a valid driver's license. The position involves handling repetitive weight up to 50 lbs and climbing towers up to 300 feet daily. Flexibility for rotating shifts and on-call duties is required.

In-Store Advertising Product Manager, Shopping (Remote - Eligible)

Company: Capital One

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Capital One Shopping is seeking a Product Manager with expertise in data-driven product development. The ideal candidate should have a strong background in SQL, Big Data, and Native UI's, and be comfortable leading teams of software and data engineers. They should possess a customer-centric mindset, strategic thinking, and excellent communication skills. The role involves designing and delivering data platform features, understanding enterprise data requirements, and pushing for user-centric product development. Basic qualifications include a Bachelor's Degree, at least 3 years of digital product management experience, and proficiency in SQL.

Customer Care Associate, Remote in Alberta, Canada

Company: Carewell

Location: Remote

Posted Jan 23, 2025

Carewell is seeking a Customer Care Associate in Alberta, Canada. The role involves providing top-tier service to family caregivers, handling customer needs, and building trust-based relationships. The ideal candidate should have 1-2 years of customer service experience, strong service skills, and proficiency in computer and typing skills. They must be legally authorized to work in Canada and complete a 3-week training program. Carewell offers competitive pay, remote work, vacation, holiday pay, and a sign-on bonus. The company is dedicated to making caregiving easier and is a fast-growing, customer-centric business.

SAP Consultant SD

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Adult Vaccines Health & Science Professional - Hattiesburg, MS

Company: Pfizer

Location: Gulfport, MS / Remote

Posted Jan 23, 2025

Pfizer is committed to delivering safe and effective products to patients, with a focus on innovation and customer-oriented science. The Vaccines Health and Science Professional (HSP) role involves promoting a vaccines portfolio, driving sales, and engaging with customers both in-person and virtually. The ideal candidate should possess strong sales, strategic business development, and account management skills, along with product and disease state knowledge. Qualifications include a bachelor's degree, minimum 2 years of relevant experience, and a valid US driver's license. The role offers a competitive salary range and comprehensive benefits.

Head of Insider Protect Program Support (US)

Company: TD Bank

Location: Marlton, NJ / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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