Customer Satisfaction Jobs in Remote

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Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Technical Application Scientist, HID

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific Inc. is seeking a Technical Application Scientist HID with 2+ years of laboratory experience and a Bachelor's degree in a scientific field. The role involves providing technical application support, collaborating with cross-functional teams, and troubleshooting for HID instruments and reagents. The company values inclusiveness and offers a comprehensive Total Rewards package including medical, dental, vision plans, PTO, parental leave, and retirement programs. The salary range for this position based in California is $66,000.00-$99,000.00.

Advisory Software Engineer

Company: eMoney

Location: Remote

Posted Jan 23, 2025

Business Development Executive

Company: Ansys

Location: Glasgow, United Kingdom / Remote

Posted Jan 23, 2025

Ansys, a company specializing in simulation software, seeks a Business Development Executive for the UK Aerospace and Defence sector. The role involves driving revenue, developing strategic partnerships, and expanding client reach. Key responsibilities include creating growth strategies, managing relationships with key clients, increasing client base, coordinating cross-functional teams, and aligning Ansys' mission with market trends. The ideal candidate should have a Bachelor's degree in Business, Marketing, Engineering, or related field, with 4+ years of sales or business development experience. They should possess strong networking skills, understanding of the Defence domain, and ability to obtain SC Clearance. Fluency in English is required, with up to 50% travel expected. Preferred qualifications include cross-team management skills, experience in major UK and International Defence programmes, and previous Military experience.

Enterprise Account Exec

Company: ServiceNow

Location: Columbus, OH / Remote

Posted Jan 23, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting seeks a sales professional with 7+ years of experience in software or solutions sales, capable of developing relationships with C-suite personas, overseeing client relationship mapping, and promoting a customer success focus. The role involves producing new business sales revenue, negotiating deals, and maintaining C-Level relationships. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Sr Product Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Sr Product Specialist, Human Genotyping Sales for the Midwest region. The role involves growing the company's presence in Human genotyping, focusing on Axiom product lines, and working with marketing and business partners. The successful candidate will develop and own annual and quarterly business plans, understand customer needs, and manage the sales process. A Bachelor's degree in a related field is required, with a Master's or PhD being desirable. At least 5 years of sales experience, preferably in genomics, is needed. The role is remote and requires approximately 40-50% travel.

Global Controller, Assembly, Test, Maintenance, Repair & Overhaul (ATMRO)

Company: GE Aerospace

Location: Budapest, Hungary / Remote

Posted Jan 23, 2025

The Global ATMRO Controller is responsible for managing all accounting aspects of the global Assembly, Test, Maintenance, Repair and Overhaul (MRO) network within Commercial Engines & Services. Key duties include ensuring technical compliance with US GAAP, financial and operational internal controls, process simplification, and delivering operational accounting excellence. The role involves leading a global team of eight, overseeing Controllership teams across sites, and driving efficient close processes. The ideal candidate should have a Bachelor's degree in finance/accounting, 12+ years of accounting/finance experience, strong leadership and communication skills, and the ability to analyze and resolve problems.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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