Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

VP of Product - Devices

Company: Life360

Location: Remote

Posted Jan 23, 2025

Life360, a company with 77 million monthly active users, is seeking a VP of Product to lead a team in developing world-class devices. The role involves strategic product leadership, growth strategy, team leadership, user-centric approach, cross-functional alignment, and a strong technical understanding. The ideal candidate will have extensive experience in hardware NPI, understanding of user needs, and a proven track record in leading global product teams. They should be data-driven, a strong strategic thinker, and a passionate advocate for user experience. Life360 offers comprehensive benefits including insurance, retirement plans, flexible PTO, and a free Platinum Membership.

Senior Software Engineer, Full Stack - Shopping (Remote)

Company: Capital One

Location: McLean, VA / Remote

Posted Jan 23, 2025

Capital One Shopping is seeking a Senior Software Engineer with at least 3 years of professional experience. The role involves collaborating with Agile teams, designing and developing technical solutions, and utilizing various programming languages and cloud services. The ideal candidate should have experience in Java, Scala, Python, Go, or Node.js, and be familiar with AWS, GCP, Azure, or other cloud services. The position offers competitive salaries and benefits, and is eligible for performance-based incentives. Capital One is an equal opportunity employer committed to diversity and inclusion.

Front End Engineer, Digital Success

Company: GitLab

Location: Remote

Posted Jan 23, 2025

GitLab, an open core software company, is seeking a Digital Success Web Developer. This role involves developing and enhancing digital tools and platforms to support a long-tail customer base. The developer will design, develop, and maintain web-based tools for digital customer success initiatives, collaborate with cross-functional teams, and participate in creating a customer health scoring system. Requirements include extensive web development experience, expertise in HTML5, CSS3, JavaScript, and server-side languages, familiarity with Adobe Creative Suite, and proven ability to develop user-engaging web applications. The position offers opportunities for innovation, problem-solving, and mentoring junior developers.

Principal Business Consultant, Infrastructure

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Autodesk is seeking a Principal Consultant for Infrastructure to work with their largest customers, defining innovative design, engineering, construction, and management strategies. The role involves leading transformational change, building effective organizations, and ensuring exceptional delivery against the Customer's Success Plan. The ideal candidate should have a Bachelor's degree in a related field, at least seven years of experience in the Civil Engineering/Infrastructure industry, and strong skills in strategic thinking, innovation, program management, and communication. Preferred qualifications include advanced knowledge of Autodesk products and industry practices.

GenAI Architect

Company: ServiceNow

Location: Sydney, Australia / Remote

Posted Jan 23, 2025

Responsable Des Opérations de la Chaîne D'Approvisionnement Du Site

Company: Cummins

Location: Remote

Posted Jan 23, 2025

Cummins Inc. is seeking a talented Site Supply Chain Manager to join their specialized Logistics team in Chassieu, France. The role involves leading the logistics operations service, ensuring efficient warehouse operations management, safe work environment, stable supplier relationships, standardized processes, strategic problem-solving, client satisfaction, continuous improvement, and employee development. The ideal candidate should demonstrate strong leadership and team management skills, deep supply chain knowledge, effective communication and collaboration, analytical and strategic thinking, a university degree in Logistics/transport, business management, or related field, and significant relevant professional experience. Fluency in English (B2 level minimum) is required.

Senior Product Manager, Consumer Insights

Company: Axios

Location: Remote

Posted Jan 23, 2025

Axios, a reputable media company, is seeking a Senior Product Manager for Consumer Insights. The role involves leading data-driven strategies, collaborating across departments, and utilizing the company's data platform to create valuable insights. The ideal candidate should be an expert in consumer insights, agile methodologies, and data analysis. They must possess strong communication skills and the ability to turn complex data into understandable business narratives. Axios offers a competitive salary, comprehensive benefits, and a positive work environment.

Sr. Software Engineer II

Company: Cars.com

Location: Remote

Posted Jan 23, 2025

Cars Commerce is a leading company in the automotive industry, offering a range of solutions through its marketplace, digital experience, trade and appraisal technology, and media network. The company values collaboration, diversity, and integrity, fostering a competitive yet respectful environment. They are seeking a senior engineer with extensive experience in software engineering, cloud applications, and DevOps to architect and scale their Dealer Inspire product. The role involves leading and mentoring teams, working with cross-functional teams, and contributing to technical initiatives. The company offers a competitive salary range of $149,800—$187,250 USD along with comprehensive benefits.

Mainframe Security Architect

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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