Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

VP - Client Partner

Company: Measured

Location: USA

Posted Jan 24, 2025

Measured is a leading company in incrementality-based measurement and optimization for consumer brands, with over $15 billion in fullfunnel media investments managed since 2017. The company is seeking a VP Client Partner to drive client product adoption, provide consultative services, and ensure clients achieve their marketing business goals. The role involves leading client capability assessments, creating product adoption roadmaps, conducting trainings, and consulting on specific use cases. The ideal candidate should have 5+ years of experience in marketing attribution, agency marketing, and ad technology, with strong analytical, organizational, and communication skills.

Strategic Alliances Manager

Company: Red Canary

Location: USA

Posted Jan 24, 2025

Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They are committed to their mission, values, and customers, as evidenced by their inclusion in the Forbes Best Startup Employers 2022 list. They are seeking a Strategic Alliances Manager to develop and manage key technology partnerships, with responsibilities including strategy development, pipeline generation, and revenue growth. The ideal candidate should have 5+ years of experience in the computer security industry, strong technology relationship-building skills, and a hunter mentality. The compensation range is $196,000 - $228,000 OTE plus equity.

Senior Product Manager - Cards Experience

Company: Mercury

Location: USA

Posted Jan 24, 2025

Mercury is seeking a product manager with extensive experience in card products, ideally in a fintech setting. The role involves leading the end-to-end development of Mercury's core card experiences, identifying and prioritizing improvements, building strong partnerships, driving card product strategy, and communicating product specifications. The successful candidate will have a strong UX sensibility, experience in user research, proficiency in data analytics, and a track record of launching card products. The total rewards package includes a competitive base salary, equity, stock options, and benefits.

Full Stack Developer

Company: Hanna Andersson

Location: USA

Posted Jan 24, 2025

Hanna Andersson, a Portland-based premier kids and baby clothing brand, is seeking a Full Stack Software Developer. The role involves frontend and backend development, technical capabilities enhancement, and project execution. Minimum qualifications include a Bachelor's degree in computer science or equivalent experience, 5+ years of software development, and experience with data structures, algorithms, and software product development. Preferred qualifications include frontend web development, backend API development, cloud services experience, proficiency in HTML, CSS, JavaScript, Agile methodologies, and tools like Git and Jira. Responsibilities include implementing solutions, developing unit tests, collaborating with team members, and staying updated on industry trends.

Sr Business Systems Analyst

Company: HubSpot

Location: USA

Posted Jan 24, 2025

HubSpot is seeking a Business Systems Analyst for its Product Operations team. The role involves managing and maintaining the Amplitude ecosystem to support product development efforts across the company. The analyst will work on mission-critical data assets, collaborating with various teams to improve the Amplitude ecosystem and related systems. Key responsibilities include driving best practices for Amplitude usage, translating business requirements into implementation plans, and building customized solutions on third-party applications. The ideal candidate will have strong communication and organizational skills, hands-on experience with data analysis, and expertise in developing complex solutions. HubSpot offers a competitive cash compensation range of $115,400 - $184,600 annually, along with benefits and perks to support employee growth.

Senior Staff Product Designer - Investing

Company: Wealthfront

Location: USA

Posted Jan 24, 2025

Wealthfront is seeking a Senior Staff Product Designer to lead design for new Investing products, reporting directly to the Design Director. The ideal candidate will have extensive experience in designing industry-leading experiences, simplifying complexity, and a passion for investing or financial technology. The role involves strong collaboration, thinking in scalable systems, and a high standard for craft and execution. The designer will be at the forefront of charting the next generation of technology innovation in investing products. Wealthfront values innovation, learning, and an inclusive culture. The role requires 8+ years of product design experience, a portfolio showcasing UX challenges, and the ability to communicate design concepts clearly. The estimated annual salary is ~$240,000 USD plus equity and discretionary bonus.

Talent Acquisition Specialist

Company: Megaport

Location: USA

Posted Jan 24, 2025

Megaport, a global leader in Network as a Service (NaaS), is seeking a Talent Acquisition Specialist. The role involves leading recruitment efforts across North and South America, aligning hiring strategies with global business goals, and collaborating with diverse teams. The ideal candidate should have 2-3+ years of recruitment experience, proven skills in building relationships with hiring managers, and a track record of meeting hiring goals while maintaining a focus on quality, diversity, and a positive candidate experience. Megaport offers competitive compensation packages, flexible working environments, and a generous study and training program.

People Business Partner

Company: OpenX

Location: USA

Posted Jan 24, 2025

OpenX is a dynamic global organization dedicated to fostering business growth by empowering employees with the skills, knowledge, and tools needed to thrive. The company is focused on unleashing the full economic potential of digital media companies by designing and operating high-scale ad marketplaces. OpenX is committed to creating a culture of belonging through inclusive leadership and human-centered practices. The People Business Partner role involves driving employee engagement and professional growth through strategic and innovative talent initiatives, with a strong emphasis on fostering an inclusive and equitable workplace. Key responsibilities include strategic partnership, organizational development, workforce planning, coaching, cultural leadership, employee development, employee relations, HR expertise, process improvement, and compliance.

Senior Software Engineer - Stream Integrations

Company: Cribl

Location: USA

Posted Jan 24, 2025

Cribl Stream offers a Senior Integrations Engineer role that involves developing features to integrate their data stream processing engine with various systems. The role requires expertise in NodeJS, TypeScript, and possibly C++, and involves collaborating with other engineers, designing and maintaining code, and contributing to community documentation. The company values strong foundational skills, a desire to learn, and excellent communication skills. They offer a competitive salary, stock options, and a generous benefits package.

Associate Commercial Counsel

Company: Postscript

Location: USA

Posted Jan 24, 2025

The Associate Commercial Counsel role involves drafting and negotiating contracts, collaborating with various teams, analyzing risks, and maintaining a contracts database. The ideal candidate is a qualified lawyer with 3+ years of commercial transaction experience, strong organizational skills, and the ability to balance commercial objectives with company policies. The company offers a competitive salary, equity, flexible work environment, and opportunities for career growth. The hiring process includes an intro call, hiring manager call, virtual onsite interviews, a homework assignment, a final FEACH interview, reference checks, and an offer.

Senior Product Manager - Growth Platforms (Martech)

Company: Scribd

Location: USA

Posted Jan 24, 2025

Scribd is seeking an experienced Senior Product Manager to lead marketing technology initiatives. The ideal candidate should have strong analytical skills, hands-on experience building and scaling MarTech stacks, and a proven ability to improve marketing outcomes through technology. The role involves developing and executing the martech product roadmap, evaluating and integrating third-party tools, incorporating experimentation tech, collaborating with product and marketing teams, exploring third-party data collection efforts, guiding the team in applying best practices, and ensuring compliance with data privacy and security regulations. The candidate should have a minimum of 5 years of product management experience, with at least 2 years in a MarTech-focused role, strong knowledge of marketing automation tools, and experience managing data governance and ensuring privacy compliance.

Head of Sales & Solutions

Company: Nearform

Location: USA

Posted Jan 24, 2025

Nearform, a global tech consultancy, is seeking a Head of Sales & Solutions to drive revenue growth and expand their market presence in the Americas. The role involves leading a high-performing sales team, developing strategic sales plans, and building strong relationships with key clients and partners. The ideal candidate should have at least 10 years of experience in a sales & solutions leadership role, preferably in a technology consulting firm. They should possess a deep understanding of the software development lifecycle, strong business acumen, excellent communication skills, and a passion for technology. Benefits include medical, vision, and dental coverage, a 401k plan, comprehensive paid time off, remote work flexibility, home office support, investment in growth, and a positive company culture focused on work-life balance and wellbeing.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages