Customer Satisfaction Jobs in USA
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Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.
Revenue Ops Analyst
Company: Runway
Location: USA
Posted Jan 08, 2025
The company is seeking a Revenue Operations Analyst with a blend of technical and analytical skills. The role involves CRM system management, data analysis, reporting, and ensuring financial integrity. The ideal candidate should have experience in sales operations, billing, and Salesforce administration. Proficiency in CRM systems, revenue recognition standards, and advanced Excel skills are required. The salary range is $110,000 - $140,000.
Staff - Machine Learning Engineer
Company: Twilio
Location: USA
Posted Jan 08, 2025
Twilio is seeking a Staff Machine Learning Engineer to join their Customer and Developer Experience Platform Team. The role involves leading the development of AI and ML solutions for Twilio's next-gen communications platform, designing and implementing scalable ML models, and exploring AI-driven personalization and predictive analytics. The ideal candidate should have 5+ years of hands-on experience in engineering, 2+ years in AIML systems, and expertise in NLP and conversational AI. The role is remote but not eligible for hiring in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Twilio offers competitive pay, generous time-off, healthcare, and a retirement savings program.
Scaled Customer Success Manager
Company: Red Canary
Location: USA
Posted Jan 08, 2025
Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They offer market-defining technology and expertise to prevent breaches and set a new standard for partnership in the industry. The company values doing what's right for the customer, being kind and authentic, delivering great quality, and being relentless. They are seeking a proactive and customer-focused Scaled Customer Success Manager to help customers optimize their use of the Red Canary portal, ensure successful product adoption, and provide exceptional support. The role involves managing incoming requests, troubleshooting issues, offering guidance, conducting proactive outreach, and empowering customers with knowledge. The base salary for this role is $75040 - $80000 per year, with total estimated on-target earnings of $93800 - $100000. Red Canary fosters a culture of authenticity and offers a rich benefits program to its full-time team members.
Principal Designer
Company: Paula's Choice Skincare
Location: USA
Posted Jan 08, 2025
Paulas Choice is seeking a Principal Designer with 5+ years of experience in graphic design and production, particularly in the cosmetics or skincare field. The role involves leading design efforts, collaborating with cross-functional teams, and overseeing asset development. The ideal candidate will have a strong portfolio, professional level experience in video creation, and excellent communication skills. The position offers a competitive salary range of $80,000 - $90,000 USD annually and is based in Seattle, with flexible hours and some travel requirements.
Senior Product Engineer
Company: Nova Talent
Location: USA
Posted Jan 08, 2025
Stealth Company, founded in 2022, offers a product to optimize and manage cloud data costs. With over 150 customers, the lean team prioritizes delivering value and improving developer experience. As a Senior Product Engineer, you'll identify problems, design features using Python, TypeScript, and React, engage with customers, and take end-to-end ownership of features. Success involves understanding customer problems, delivering high-quality products, and collaborating effectively. The company is fully remote, emphasizing work-life balance and in-person meetings twice a year.
Head of AI Operations
Company: JustAnswer
Location: USA
Posted Jan 08, 2025
JustAnswer, a San Francisco-based company founded in 2003, is seeking a Head of AI Operations to lead transformative change and make a meaningful impact on the organization and the industry. The role involves developing and implementing an AI strategy, assessing AI tools, driving organizational behavior change, and managing AI-related projects. The ideal candidate should have leadership experience in AI technology or digital transformation, solid understanding of AI, strategic thinking, organizational influence, data-driven approach, and project management skills. The desired outcomes in the first 120 days include delivering high-impact AI-powered quick wins, completing an organization-wide audit of AI tools, and improving alignment and coordination among various AI training courses.
Service Center Specialist
Company: Sedgwick
Location: USA
Posted Jan 08, 2025
Sedgwick is a company that prioritizes caring for its employees, offering flexibility, meaningful work, and support for various needs. They value diversity and inclusion. The role of a Service Center Specialist involves assisting customer service representatives, tracking trends, investigating client feedback, and contributing to a quality service culture. The position requires strong customer service skills, excellent communication, organizational skills, and the ability to work in a team. The starting pay range is $1500 - $2400 USD hourly.
Senior Integration Partner Manager
Company: Deputy
Location: USA
Posted Jan 08, 2025
Deputy, a global SaaS workforce management company, is seeking a Senior Integration Partner Manager to develop, manage, and scale product partnerships, focusing on integrations. The role involves creating business cases for new integrations, managing longtail ISV partners, and serving as an internal advocate for partner and revenue teams. The ideal candidate will be located in the Pacific PT time zone and work closely with the Product Management Office. Deputy offers a competitive salary range of $95,000 to $101,370, along with comprehensive employee perks such as company share options, a 401k plan, health benefits, and a flexible remote-first work policy.
Technical Partner Success Manager
Company: ConnectWise
Location: USA
Posted Jan 08, 2025
The Technical Partner Success Manager is a crucial role responsible for leveraging deep business, technical, and industry knowledge to help partners accelerate business value and ROI from their investment with ConnectWise. This role works in partnership with cross-functional teams to increase value retention, partner satisfaction, and expand ConnectWise's footprint. The manager establishes operational plans, develops new products, processes, and standards, and provides support to cross-functional teams with a high attention to detail. They advise and consult partners, ensuring they derive maximum value from their investment in the ConnectWise platform, and identify risks to partners achieving their stated business goals. The role requires managing large projects independently, being a recognized expert in the applicable work area, and having strong customer focus skills. A Bachelor's degree in a related field or equivalent work experience is required, with 1+ years of relevant experience preferred, especially in the SaaS industry.
API Implementation Customer Success
Company: Canopy Connect
Location: USA
Posted Jan 08, 2025
Canopy Connect is a rapidly growing company that provides infrastructure for top-tier insurance experiences. They empower consumers to benefit from their data and assist businesses in efficiently supporting customers. The API Implementation Onboarding Specialist role requires strong technical and communication skills, with a preference for candidates having 35 years of API implementation experience, preferably in professional service companies like Plaid, Finicity, Yodlee, and MX. The position involves working with various stakeholders and delivering technical projects. Fullstack JS experience and deep insurance industry knowledge are considered bonuses. The expected salary range is $90k - $150k, depending on experience and skills.
Data Engineer - Business Intelligence
Company: Dropbox
Location: USA
Posted Jan 08, 2025
The Business Intelligence Engineer role at Dropbox involves designing, building, and delivering data-driven solutions to empower teams to make informed decisions. The ideal candidate should have a passion for turning messy data into actionable insights, knowledge of data warehouse modeling, and expertise in data visualization. They will collaborate with various teams, build reliable data pipelines, and maintain high standards for data governance, privacy, and security. The role requires a BS degree in Computer Science or a related field, 5+ years of Python and SQL experience, and experience with schema design, dimensional data modeling, and scalable data architecture.
Product Manager - Payroll
Company: Lattice
Location: USA
Posted Jan 08, 2025
Lattice, a talent management platform, is seeking a Product Manager with 5+ years of experience in Payroll, HRIS, or similar platforms. The role involves driving innovation, conducting market analysis, defining product specifications, and leading product development. The company offers competitive compensation, benefits, and a dynamic work environment.