Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Sales Engineer

Company: MeridianLink

Location: USA

Posted Dec 24, 2024

MeridianLink, a leading fintech company, is seeking an experienced Sales Engineer for their Consumer Origination division. The role involves presenting platform demonstrations, assisting sales representatives, and creating value positions. Qualifications include previous sales engineering experience, excellent communication skills, and a Bachelor's degree in Marketing, Business Administration, or a related field. MeridianLink aims to empower and innovate in the financial services industry using latest technologies.

Account Manager

Company: Quantum Metric

Location: USA

Posted Dec 24, 2024

Quantum Metric is looking for an Account Manager to join their growing Customer Success team. The role involves providing a seamless experience to customers from onboarding through renewal and expansion. The Account Manager will work closely with other members of the team and with internal teams like Sales and Marketing to grow their customer base. The successful candidate will be an advocate for their customers and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization.

Senior Account Manager - Technology

Company: Newfront

Location: USA

Posted Dec 24, 2024

This position is responsible for developing, communicating, and service needs for client companies and for retaining large complex accounts through relationship management. The role is a salaried, exempt, and full-time position reporting to the Senior Account Executive and Team Leader. The position requires seasonal or intermittent traveling to visit clients and prospects. The individual must have excellent communication skills, advanced knowledge of Microsoft Office, and the ability to train, delegate, and provide feedback. The role also requires the ability to adapt to issues and client needs, excellent time management skills, and the ability to learn and adopt new technology systems and software applications.

Principal Platform Engineer

Company: PublicSq.

Location: USA

Posted Dec 24, 2024

PublicSquare Company Values emphasizes the importance of freedom, truth, family, small business, and the American nation. They prioritize nonnegotiable constitutional rights and government limitations. The role of a Principal Platform Engineer involves building and supporting critical infrastructure, collaborating with teams, and ensuring security, scalability, and maintainability. The company offers competitive benefits and a positive work environment.

Inbound Business Development Representative

Company: Bloomerang

Location: USA

Posted Dec 24, 2024

Bloomerang is seeking a proactive and motivated individual to grow their customer base by fielding marketing qualified leads for the sales team. The role requires exceptional verbal and written communication skills, strong time management, and a solid understanding of Bloomerang's product features and the competitive landscape. The successful candidate will be part of a mission-driven culture built on core values of Simplify Care and Act.

Spanish/English (Bilingual-Spanish Support) Premier Support Advocate

Company: Thumbtack

Location: USA

Posted Dec 24, 2024

Thumbtack is a virtual-first company seeking a Premier Support Advocate for their Spanish support team. The role involves handling inbound requests in Spanish, providing high-quality customer service, and maintaining excellent knowledge of Thumbtacks products and services. The ideal candidate should have bilingual and professional Spanish proficiency, 2+ years of experience in a customer service role, and strong communication skills.

Technical Support Specialist

Company: ClickView

Location: USA

Posted Dec 24, 2024

ClickView is seeking a Technical Support Specialist to provide exceptional product and technical support to customers across the US. The ideal candidate will have a genuine love of customer service and technology, and be able to prioritize workload, take ownership of tasks, and work in a team environment. The role offers paid leave, 401k match, Platinum health insurance, flexible working, learning and development budgets, and a wellbeing policy. ClickView is an Australian-owned company with over 80 employees worldwide, founded in 2003, and is revolutionizing how video can be utilized to increase student engagement and boost student outcomes.

Senior User Experience Researcher

Company: AuditBoard

Location: USA

Posted Dec 25, 2024

AuditBoard is a leading audit risk ESG and InfoSec platform with over $200M ARR and rapid growth. They are recognized by Deloitte as one of the 500 fastest-growing tech companies in North America. The company is looking for a Sr User Experience Researcher to help build and shape their discovery and research process.

Research Analyst

Company: Harrisinsights

Location: USA

Posted Dec 25, 2024

The Harris Poll is seeking a Research Analyst to join their Brand Custom Research Team. The role involves working on research projects to solve clients' business challenges, collaborating with a team of seasoned researchers and industry leaders, and providing actionable insights to help clients develop and enhance their brand strategies. The ideal candidate has experience in market research, is well-versed in both quantitative and qualitative primary research methodologies, and has strong communication skills. The position requires exceptional attention to detail, the ability to manage multiple projects simultaneously, and fostering strong internal and client relationships.

Senior Database Administrator

Company: insightsoftware

Location: USA

Posted Dec 25, 2024

The job description is for a Senior Database Administrator role at InsightSoftware. The candidate should have 7+ years of hands-on experience as an MS SQL Administrator and 3+ years of experience with Oracle and PostgreSQL. The role involves maintaining reliable fault-tolerant DB infrastructure for a growing customer base. The candidate will be responsible for installing patches, maintaining databases, providing DBA services, managing backups, and ensuring disaster recovery plans. Relevant certifications and experience with Linux, Azure, and multitenant SaaS applications are preferred.

Brand Designer

Company: Greenlight

Location: USA

Posted Dec 24, 2024

Greenlight is a leading family fintech company with a mission to help parents raise financially smart kids. They offer an award-winning banking app for families, with features like automated allowance, chore management, flexible spend controls, and investments for the family's future. The company believes in creating a better future for the next generation and is looking for a Brand Designer to help grow their visual brand identity.

Sr. Software Engineer

Company: iBASE-t

Location: USA

Posted Dec 25, 2024

The Sr Software Engineer role involves leading data management and integration, configuring based on user stories, and working with the client partner to estimate requirements. The role requires technical leadership, experience in software development, and knowledge of various tools and technologies. The company offers a comprehensive benefits package and is committed to providing equal employment opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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