Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Fax Administrator

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 22, 2024

American Specialty Health is seeking a Fax Administrator to support their Medical Necessity Benefit Administration Department. The position involves overseeing incoming faxes, training remotely, and working from home. The role requires stable internet, video participation, and the ability to collect, sort, and forward MNR forms. The candidate must have excellent customer service skills, organization, and the ability to work independently. The company is an Equal Opportunity Affirmative Action Employer.

Compliance Counsel

Company: Fivetran

Location: USA

Posted Dec 22, 2024

Fivetran is building data pipelines to power the modern data stack for thousands of companies. They are looking for a Compliance Counsel to lead compliance for Fivetran globally. The role involves providing legal guidance related to global compliance, developing standards and operationalizing compliance policies, and shaping governance across the company. The full-time position will report to the Senior Director Associate General Counsel and can be based out of their Denver CO or Oakland CA offices or remotely in the US.

Associate - Client Success

Company: Axios

Location: USA

Posted Dec 22, 2024

The text describes a job posting for an Associate of Client Success at Axios, a media company. The role involves supporting the Local advertising team, delivering a best-in-class experience for advertising partners, and executing a wide range of campaigns across the Axios product suite. Ideal candidates should possess a growth mindset, excellent communication skills, and the ability to manage multiple campaigns simultaneously. The starting salary is in the range of $2400-$3125 per hour, and Axios offers a comprehensive benefits package, including health insurance, retirement plans, and flexible work arrangements.

Senior Lead Sales Engineer

Company: StackAdapt

Location: USA

Posted Dec 22, 2024

StackAdapt is a Remote First company looking for a Senior Lead Sales Engineer. The role involves delivering advanced technical solutions for enterprise clients, executing strategic initiatives, and collaborating with product and engineering teams. The candidate should have advanced expertise in advertising technology and experience managing large-scale enterprise projects.

Referral Specialist

Company: Motion MSK

Location: USA

Posted Dec 22, 2024

The job description for the Referral Specialist position at Motion MSK is for a critical role in bridging the gap between primary care providers, patients, and Motion's exceptional care team. The mission is to deliver compassionate personalized support, help patients navigate their care journey, and build relationships that make a difference. The job involves operational support for the Dedicated Referral Management program, analyzing and organizing daily referral data, providing patient outreach and education, and growing relationships with clinical partners.

Sales Enablement Manager

Company: Litify

Location: USA

Posted Dec 22, 2024

The text describes Litify, a legal technology company that empowers law firms and legal departments to achieve consistent success by standardizing, measuring, and improving their legal operations. The company is recognized as one of Inc 5000 and Deloitte Technology Fast 500s fastest-growing private companies in America. The role of Sales Enablement Manager involves aligning sales efforts with company goals, developing enablement strategy, sales process optimization, and creating impactful enablement programs. The estimated base salary for this role is $120,000.

Coordinator - Video & Social Content

Company: hims & hers

Location: USA

Posted Dec 22, 2024

The role of a Coordinator Video and Social Content Temporary is to support the Organic Content team in building and growing the content library for increased brand awareness and engagement. The position requires strong attention to detail, SEO knowledge, social media understanding, content creation skills, and project management abilities. The candidate should be able to work in a fast-paced environment, collaborate with teams, and have 3+ years of experience in content management and social media community moderation.

Product Designer

Company: CaptivateIQ

Location: USA

Posted Dec 22, 2024

CaptivateIQ is a leading Sales Performance Management solution that helps revenue teams automate processes, hit revenue targets, and adapt with business change. With backing from Sequoia Accel ICONIQ Sapphire Ventures and other leading investors, CaptivateIQ is on a mission to enable every company to improve their return on incentives and sales planning. They are looking for a Product Designer to collaborate with crossfunctional teams to design impactful solutions that address customer challenges and drive business success.

Site Reliability Engineer

Company: Graylog

Location: USA

Posted Dec 22, 2024

Graylog is a company that specializes in delivering top-notch Threat Detection, Investigation, and Response (TDIR) solutions. They offer unparalleled fast and efficient log analysis capabilities in critical areas such as security compliance, operations, and DevOps. Their enterprise solution enables organizations globally to capture, store, and analyze terabytes of machine data in near real-time. They have been recognized for their inclusion in the 2021 Deloitte Technology Fast 500, taking home two prestigious cybersecurity awards in SIEM and DevSecOps from Cyber Defence Magazine at RSA in 2023 and 2024. They have also been named a Leader and Fast Mover in GigaOM's 2024 Radar Report for SIEM. They are currently recruiting for a Site Reliability Engineer to join their multinational cloud services team.

Copywriter

Company: Springhealth

Location: USA

Posted Dec 22, 2024

Spring Health is seeking a highly skilled and creative Copywriter B2B to join their dynamic team. The ideal candidate is an exceptional copywriter with a strong portfolio showcasing expertise across various formats. The role requires someone who is passionate about mental health and driven to create compelling content from digital campaigns to brand narratives. The successful candidate will work closely with the content design, brand, demand gen, and product marketing teams to create content that not only inspires but also educates diverse audiences.

Senior Solutions Engineer

Company: Webflow

Location: USA

Posted Dec 22, 2024

Webflow is seeking a Senior Solutions Engineer to inspire corporate and mid-market customers by helping them understand the art of what's possible with the Webflow platform. The role offers a competitive cash compensation package, equity, company bonus, sales commissions, retirement plans, health benefits, and wellness stipends. The candidate should have 3+ years of SaaS technical presales experience, ideally in Web Development, Content Management, or Digital Experience Platform space. They should have a consultative approach, experience with solution and value selling, and a general understanding of APIs and web development. The role requires excellent coaching, writing, discovery, and presentation skills.

Senior Content Designer

Company: Upwork

Location: USA

Posted Dec 22, 2024

Upwork is the world's work marketplace, serving companies and talent from startups to Fortune 100 companies. Last year, more than $38 billion of work was done through Upwork by skilled professionals. Upwork's Hybrid Workforce Solutions HWS Team is a global group of professionals that support Upwork's business. Upwork is committed to fostering a diverse and inclusive workforce and never discriminates based on protected characteristics.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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