Customer Satisfaction Jobs in USA
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Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.
Principal Product Manager - Global Voice Routing
Company: Twilio
Location: USA
Posted Dec 12, 2024
Twilio is seeking a Global Voice Routing Principal Product Manager to lead the product for Voice Connectivity routing and security team based in the United States. The role involves responsible for originating 100 of calls to the public telephone network globally, responsible for the roadmap requirements and prioritize releases for your engineering team, write detailed and technical product requirements for your engineering team, interface with 3rd party vendors, run Looker SQL queries to track adoption and success metrics and KPIs, create hypothesis and validate with data and customer testimonials, taking into consideration customer usecases and dynamic regulatory frameworks make recommendations on how to evolve the platform, generate customer communications when regulatory frameworks change impacting customers.
Mid-Market CDM
Company: User Interviews
Location: USA
Posted Dec 12, 2024
User Interviews is a fully remote team of doers who value continuous improvement and customer feedback. They specialize in participant recruitment and management for user research. The team is committed to supporting their 1300+ subscription clients, from startups to large corporations like Google, Microsoft, Amazon, and Nvidia. They are looking for an entrepreneurial, analytical, and relationship-focused closer to join their team and expand and renew a large book of midmarket accounts.
Senior Infrastructure Engineer (software)
Company: Nava
Location: USA
Posted Dec 12, 2024
Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They have a strong mission to restore trust between people and public institutions, focusing on populations that are the least protected. Nava's client services company works with government agencies to improve how people apply for benefits, navigate their health care, and more. They bill for their time and sell their expertise and problem-solving methodology to government clients. The Senior Infrastructure Engineer role at Nava involves building scalable infrastructure for government, designing, implementing, and delivering services that millions of Americans depend on. The role requires strong cross-functional communication skills, technical leadership, and the ability to work effectively in the cloud. The engineer will also research and analyze technical solutions, manage integrated systems, and complete work received from application teams. They will proactively identify blockers, risks, and issues, and implement automation for various cloud resources. The role also involves designing architecture, documenting technical solution plans, and collaborating with stakeholders to incorporate their feedback.
Senior Product Designer
Company: Array
Location: USA
Posted Dec 12, 2024
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. They offer a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean modern API. As a remote-first company, they focus on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space. The role of a Senior Product Designer involves designing one of the most important aspects of their products, working with leadership to define product strategy, and collaborating with product managers, developers, and operational teams.
VP - Enterprise Applications and IT
Company: Restaurant365
Location: USA
Posted Dec 12, 2024
Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and back-office operations. The company values empowering team members, producing top-notch results, and elevating skills. The VP Enterprise Applications and IT will lead enterprise-wide technology transformation, establish best-in-class data governance, and drive growth. The role requires 15+ years of experience in developing and implementing enterprise systems, data amp analytics, and data science and analytics strategies.
Contact Analytics and Quality Lead
Company: PosiGen
Location: USA
Posted Dec 12, 2024
We are seeking a highly analytical and results-driven Contact Analytics and Quality Lead to join our leadership team in the solar contact center. This role is focused on driving continuous improvement in quality assurance analytics and operational performance. The ideal candidate will have expertise in CCaaS platforms and quality management solutions, strong analytical skills, and the ability to influence and align stakeholders across teams.
Academic Support Advisor I (Evening/weekend)
Company: Adtalem Global Education
Location: USA
Posted Dec 12, 2024
Chamberlain University is an Adtalem Global Education institution with a large school of nursing and a commitment to addressing the national nursing shortage. They offer online and campus-based programs and have a high student success rate. The Academic Support Advisor I role is responsible for promoting student success through accurate and responsive advisement in areas of academics, registration, persistence, and the student experience. The position offers benefits and is committed to pay transparency.
Senior Manager - Partner Marketing
Company: Mercury
Location: USA
Posted Dec 12, 2024
The text discusses the symbiotic relationship between oxpeckers and rhinos, and how it can be used as a model for partnerships in the banking industry. The Senior Manager Partner Marketing role at Mercury involves creating a strategy for scaling existing partner channels and building new partner programs, with a focus on an accountant partner program. The role requires 8+ years of experience in partner marketing, SaaS experience, and the ability to set targets and use data to refine strategies.
Audit Senior Manager/Partner (Blockchain)
Company: BPM LLP
Location: USA
Posted Dec 12, 2024
BPM is a company that values its employees and offers a flexible work environment. They are looking for a passionate Assurance Senior Manager or Partner to join their growing BPM Blockchain and Digital Assets practice. The role involves working with many large crypto entities and using one's experiences to broaden skills and reach full potential. The company offers a total rewards package, wellbeing resources, balance flexibility, and professional development opportunities.
Director - Lifecycle Growth & Revenue
Company: ActiveCampaign
Location: USA
Posted Dec 12, 2024
The Director of Lifecycle Growth and Revenue will play a key role in driving growth as part of the ActiveCampaign revenue and performance team. They will develop, implement, and optimize lifecycle strategies to drive upgrade and expansion revenue and retention. The team is responsible for conversion and revenue strategies in the post-trial phases, including retention. The Director will drive cross-functional collaboration and alignment to develop and implement innovative lifecycle strategies that improve conversion rates and drive revenue expansion through the post-trial funnel.
Director - Marketing Strategy & Planning
Company: ActiveCampaign
Location: USA
Posted Dec 12, 2024
The Director Marketing Strategy and Planning role at ActiveCampaign is a key leadership position responsible for driving the effective operationalization of the marketing strategy and annual plans. The role involves operationalizing the marketing strategy, developing and optimizing marketing rhythms and processes, building cross-functional collaboration, maintaining oversight of marketing investments, facilitating meetings, driving prioritization and focus, and serving as a trusted advisor to the CMO. The role requires 12+ years of marketing experience, SaaS experience, and a bias to action. The company, ActiveCampaign, is a global multicultural company with a focus on innovation and success. They hold the highest customer satisfaction rating among Marketing Automation ECommerce Personalization Landing Page Builders and CRM solutions on G2com and have been named the Top Rated Email Marketing Software on TrustRadius.
Fullstack Developer - Python/Javascript
Company: The Motley Fool
Location: USA
Posted Dec 12, 2024
The Motley Fool is seeking a Senior Contract Fullstack Engineer to join their team on a 36-month contract basis. The role is fully remote and requires applicants to reside in the US. The engineer will work on upgrading and evolving the internal infrastructure that serves 600k paying subscribers and millions of visitors. The role involves designing, developing, and maintaining backend systems, implementing and managing content management systems, building and optimizing frontends, developing and integrating RESTful APIs, optimizing web applications, ensuring accessibility, conducting AB testing, monitoring user behavior, working with databases, troubleshooting interconnected systems, and communicating technical concepts.