Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior UX Designer

Company: Sierra Interactive

Location: USA

Posted Dec 11, 2024

Sierra Interactive is a leading real estate technology platform seeking a dynamic, data-driven, and customer-focused Senior UX Designer to join their Product Team. The role involves defining and implementing UX strategy, designing user-centric solutions, conducting user research, collaborating with cross-functional teams, and staying updated on industry trends.

Senior Presales Solutions Architect

Company: Udacity

Location: USA

Posted Dec 12, 2024

Udacity, a platform for upskilling the modern workforce with bleeding edge technology skills, is now a part of Accenture. They are seeking a Senior Presales Solutions Architect to join their growing Sales team in the US. The role involves partnering with Sales, Customer Success, and Strategic Alliances teams to engage with Global 2000+ customers and prospects. The successful candidate will have previous experience in technical sales consulting and enterprise account management, and be comfortable presenting to senior executive audiences and holding technical discussions with SMEs.

Security Operations Engineering Manager

Company: Webflow

Location: USA

Posted Dec 11, 2024

Webflow is looking for a Security Operations Engineering Manager to work on their new Security and Compliance team. The role is full-time, permanent, and exempt, with a cash compensation tailored to the geographic market. The manager will collaborate with infrastructure engineering, support DevOps engineers, and manage incident response, corporate security, and vulnerability management teams. The ideal candidate has a passion for security, at least 4 years of management experience, and strong experience in security disciplines such as DevOps, vulnerability management, incident response, and corporate security. They should also have strong collaboration and communication skills, a passion for data analysis and reporting, and expertise in process improvement.

Talent Acquisition Specialist

Company: MasteryPrep

Location: USA

Posted Dec 11, 2024

MasteryPrep is seeking a Talent Acquisition Specialist to lead efforts in identifying and hiring exceptional candidates to support their mission of making high-quality test preparation accessible to all students. The role involves actively sourcing candidates, managing the recruitment lifecycle, overseeing the full-service hiring process, and collaborating with internal stakeholders to improve hiring efficiency and candidate experience.

Inside Sales Specialist

Company: Safe Haven Security

Location: USA

Posted Dec 11, 2024

Safe Haven Security is seeking a dedicated Inside Territory Sales Representative to join their team. The role involves conducting outbound sales calls, developing client relationships, and maintaining an efficient workflow with realtors. The company values teamwork, collaboration, and diversity, offering comprehensive training, ongoing support, and opportunities for growth. They have won several awards, including being named one of Americas Greatest Places to work and the 6-time winner of Inc Magazines Americas Fastest Growing Private Companies. Weekly pay, hourly rate plus commission, monthly bonuses, comprehensive training, PTO, medical benefits, and a 401k are offered.

Sales Development Representative

Company: Proper

Location: USA

Posted Dec 11, 2024

Proper is a growing startup that values skills, voice, and happiness. They offer the most technologically advanced property accounting services, working in a culture of collaboration, respect, communication, joy, and personal growth. The Sales Development Representative SDR is responsible for outbound prospecting, high-volume outreach, and managing daily activity targets. Required skills include outreach tools experience, CRM expertise, and communication skills. The role offers a salary of $56,000 USD/year + OTE, benefits, and unlimited PTO.

Data Engineer

Company: InterWell Health

Location: USA

Posted Dec 12, 2024

Interwell Health is a kidney care management company seeking a Data Engineer to collaborate on projects, maintain knowledge of latest technologies, and drive continuous improvement. The role requires 35 years of related experience, Azure SQL expertise, and strong communication skills. Interwell Health values diversity, equity, and inclusion in their recruiting practices.

Member Experience Specialist

Company: Facet

Location: USA

Posted Dec 11, 2024

The text describes a job opportunity at Facet, a financial services company, as a Member Experience Specialist. The role involves providing exceptional member experiences, resolving inquiries, guiding members through complex investment rollovers, and collaborating with the team to improve the member experience. The company is building a human-centric approach to financial planning and is looking for exceptional talent to bring their technology and service to millions of Americans.

Claims Representative 2

Company: Ryder System

Location: USA

Posted Dec 11, 2024

The Liability Claim Representative II handles property damage claims and low to midrange bodily injury claims. The role involves investigating and adjusting claims, directing independent adjusters, experts, and other vendors in the claim handling processes. The position requires interacting with various stakeholders, managing litigation, and managing indemnity and expense costs. The candidate should have a Bachelor's degree and two years of experience in casualty claims.

Lifecycle Marketing Manager

Company: Gomotive

Location: USA

Posted Dec 12, 2024

Motive is a company that provides a single system for safety operations, finance teams, and drivers to manage vehicles, equipment, and fleet-related spend. They serve over 120,000 customers across various industries and are seeking a data-driven Lifecycle Marketing Manager to lead lifecycle marketing efforts for their enterprise B2B audience.

Sr. Field Marketing Lead

Company: 1Password

Location: USA

Posted Dec 11, 2024

1Password is seeking a Senior Field Marketing Manager to lead high-impact sponsored and company-owned events, increase brand awareness, accelerate pipeline, and drive revenue. The role requires a creative thinker with a passion for security, experience in event marketing, and the ability to work with cross-functional teams. The successful candidate will develop and execute event marketing strategies, manage all planning and logistical aspects of events, and ensure events run smoothly and deliver on strategic goals.

Director of Finance and Operations

Company: Happier

Location: USA

Posted Dec 12, 2024

The text describes a management and finance position at Happier, a company that aims to help people become happier and more resilient. The role involves finance oversight, budgeting and forecasting, operational leadership, and strategic planning. The company values clear communication, reasonable work hours, and diversity and inclusion. The position is a full-time role with a benefits package.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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