Customer Satisfaction Jobs in USA
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Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.
Customer Support Specialist
Company: Mercury
Location: USA
Posted Dec 12, 2024
Mercury is a financial technology company building a complete finance stack for startups. They have grown to over 200,000 startups and small businesses since launching in 2019. They are looking for a Customer Support team member to help users with questions and needs, radiate intelligence, and handle user account requests. The role requires 4+ years of experience in Customer Experience/Customer Support, ability to resolve complex issues, and knowledge of banking and engineering terminology. The total rewards package includes base salary, equity, stock options, and benefits.
Sales Development Representative
Company: Cribl
Location: USA
Posted Dec 12, 2024
The role involves active team member responsibilities such as qualifying, educating, and developing leads for Cribl's sales process. The position requires efficient response to inbound marketing leads, generating sales-ready meetings and opportunities, and leveraging sales techniques to maximize customer interactions. The role also involves using strong selling skills to understand customer needs and pitching how Cribl solves their challenges. The position requires logging, tracking, and maintaining Salesforce consistently according to Cribl's lead to opportunity flow process. The role also involves consistently achieving meeting quotas to ensure territory revenue and growth objectives are met. The position requires working closely with Sales Directors and attending customer meetings as required. The role also involves attending sales meetings, training, and local trade shows to keep current with technology. The position requires working directly with marketing to drive continuous improvement in lead quality, conversion rates, and pipeline generation. The base salary range is $56,000 - $63,000, with a competitive salary and a generous benefits package.
Staff Software Engineer
Company: Smartcar
Location: USA
Posted Dec 12, 2024
Smartcar is a leading developer platform for mobility businesses, offering innovative solutions for EV charging, mileage verification, digital car keys, fleet management, and more. They are seeking a Staff Software Engineer to enhance their core platform with a focus on reliability, scalability, performance, and customer-centric developer productivity. The role is remote within the United States and offers a competitive compensation and benefits package.
Senior Manager - Sales Operations
Company: Airbnb
Location: USA
Posted Dec 12, 2024
The text highlights the role of the Chief Business Officer organization in driving Airbnb's growth and expansion efforts worldwide. It emphasizes the team's focus on business strategy, quality supply, and international expansion to facilitate millions more host and guest connections. The Senior Manager Sales Operations is expected to lead the Sales Operations team, drive strategic programs, and define local market strategies to accelerate Airbnb's growth. The role requires 12+ years of experience, strong problem-solving skills, and experience in sales operations, presales, customer success, Salesforce, and GSuite. The position is remote-eligible with occasional work at an Airbnb office or attendance at offsites.
Vice President - Strategy and Business Operations
Company: Sprout Social
Location: USA
Posted Dec 12, 2024
Sprout Social is looking to hire a Vice President of Strategy and Business Operations to their Product team. The role involves establishing the strategy and business operations craft at Sprout, driving the organization forward, and making key resourcing decisions. The ideal candidate should have a strong vision and operational expertise, experience in business strategy and operations, and be able to act as a thought partner and strategic advisor to executive leaders. The role offers a competitive salary, benefits program, and opportunities for growth and development.
Senior Director - People Business Partner
Company: Apollo.io
Location: USA
Posted Dec 12, 2024
The role of Senior Director People Business Partner at Apolloios involves partnering with global Engineering Product and Design teams, providing strategic guidance, and fostering a high-performance culture. Key responsibilities include acting as a trusted advisor, supporting team scaling, championing company values, using data to address organizational challenges, collaborating with managers, and leading initiatives. The role requires 10+ years of HR experience, strong analytical skills, and the ability to build trust and foster collaboration.
Engineering Manager - Creative Products
Company: Mercury
Location: USA
Posted Dec 12, 2024
The text discusses the transformative impact of engineers like Isambard Kingdom Brunel and George Stephenson during the Industrial Revolution. It highlights their role in shaping infrastructure and setting standards for industrial design. Today, Mercury, a company that values creativity and engineering, seeks a leader for a technical team. The ideal candidate should have experience in building customer-facing products, leading technical teams, and have strong individual engineering skills. The total rewards package at Mercury is competitive and includes base salary, equity, stock options, and benefits.
Account Executive, New Business (Mid-Market)
Company: Apollo.io
Location: USA
Posted Dec 12, 2024
The Role of an Account Executive at Apolloio involves driving new business growth for the foundational New Business sales team. The role requires identifying high-value prospects, initiating meaningful conversations, and closing deals to drive customer success. The position involves leveraging Apollo's state-of-the-art sales tools, including their own platform, to become an expert in outbound prospecting and solution selling. The goal is to own the entire sales cycle from prospecting through close and activation for MidMarket and Enterprise companies not leveraging Apollo today. The role also involves developing strategies for hunting, demoing the product, and closing opportunities with multiple internal and external stakeholders to meet quarterly and annual goals. The focus is on results, pipeline generation, revenue, and forecast accuracy, with the ability to lead and inspire others across the organization. The role requires navigating internal and external stakeholders, including C-suite executives and cross-functional partners, and collaborating with product design, solutions, and engineering teams to incorporate customer feedback.
Enterprise Customer Success Manager
Company: Lumos
Location: USA
Posted Dec 12, 2024
The role of an Enterprise Customer Success Manager involves ensuring the success of large customers, owning a high-value customer base, defining core processes, and playing a vital role in the customer journey. The manager will work closely with various teams to provide a smooth handoff experience, manage customer lifecycle, and develop supporting programs for customer retention and satisfaction. They will also influence the product roadmap and marketing investments based on customer feedback and identified trends.
Director of Demand Generation
Company: Vercel
Location: USA
Posted Dec 12, 2024
Vercel's Frontend Cloud provides a developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. The company is looking for a Director of Demand Generation to develop the strategy and oversee execution of programs that target prospective and current buyers, create awareness, generate leads, and engage with the sales and customer success organization. The role involves building integrated marketing campaigns, optimizing the declared intent funnel, accelerating the product-led sales motion, and automated outbound plays. The ideal candidate should have a strong track record of building high-performing demand generation teams at a developer tools company, hitting aggressive revenue targets in a rapid and high-growth startup environment.
Account Executive
Company: Vesta
Location: USA
Posted Dec 12, 2024
Vesta is a next-generation system of record to power the multitrillion mortgage market, aiming to transform the industry with modern, open, and orchestrated software workflows. They are seeking an entrepreneurial enterprise software sales professional to scale their go-to-market motion and establish a sales playbook.
Field Experience Coordinator
Company: Adtalem Global Education
Location: USA
Posted Dec 12, 2024
Walden University is an Adtalem Global Education institution that supports a diverse community of adult learners. They offer over 100 online degree and certificate programs for students pursuing bachelor's, master's, doctoral, or certificate degrees. Walden has graduated over 174,000 students and is accredited by the Higher Learning Commission. The Coordinator Field Operations position involves assisting with practicum and field experience processes, working with various administrators, and managing student evaluations.